Phillips Pool Plus Services - Fantastic !!! I switched over…read morefrom another pool service to Phillips Pool Plus last fall. They have been excellent in providing all pool services and also providing a customer portal that is very intuitive. Lastly, their prices are very competitive. I would definitely recommend them !

DO NOT USE! Joey Phillips lies to you rather than say he doesn't want to do the work. Talked to…read morehim for over a month about finding a leak in our neighborhood pool. Paper work and our first conversation was very professional and then he never showed up for our 5 appointments he made and would not answer any texts. When we called he lied with excuses for the second time and then still did not show up.

I would give Art less than one star if I could. Our pool bottom is never vacuumed well because…read morethere is always sand and junk on the bottom. Our hot tub has stains that he won't address and it was recently replastered. He was supposed to drain our 110000 gallon concrete pool in time for contractors to replaster it. He was given a weeks notice to drain it for Monday morning. Tuesday morning he still hadn't drained it by using his old leaking pumps. He then had the nerve to scream at me for asking why the job wasn't completed on time. If he was the last pool maintenance contractor on the planet I wouldn't use him!!!

From the owner: Commercial and residential swimming pool cleaning and repair. We provide daily and weekly pool…read moreservice. We fix pool motors, filters, and most pool related problems. Keeping swimming pools healthy for over 20 years..

We recently moved here to Wilmington, with our new house that came with a pool. Being the first…read morepool that I've ever had, I needed help with getting the pool up to par, learning how to keep up with regular maintenance, and a monthly servicing. Luckily, I found Thornton Pool Service! After calling Rob (founder/owner), he immediately returned my call, showed up within the day, and gave me a detailed assessment THAT MADE SENSE AND DIDN'T CONFUSE ME! On top of that, his prices were very affordable, and reasonable. He got my pool looking and operating like brand new, and educated me on how to maintenance it weekly, which is rare for a service to do; as it's usually in a company's best interest that you're clueless as how to service whatever you need. After a month, I had discovered that the pool was poorly designed. The backwash conduit lead to the drain on the side of the pool. So, whenever I backwashed it, the dirty water would overflow from the drain and dump into the pool. Obviously, I called Thornton Pool Services immediately. His response time was immediate AGAIN! And he came over to assess the issue within the same day. After speaking with the original owner of the house, he said that his pool service recommended that we reroute the conduit from the pump, to the side yard. That would mean that we would have to install it under our concrete, which would cost us over $10k. Rob invented a solution that only cost us $100s! He's an honest, smart, and diligent service. I will never use anyone else's service, going forward!

Thank goodness we found Robert of Thornton Pool Service. Our pool pump had totally blown out 2…read moremonths ago and the other "pool service" kept stringing me along saying they couldn't get a new pool pump because of "supply chain" issues. I decided to look on my own and found Robert on a Tuesday, he gave me a repair quote that day, got the pump by Friday and repaired the pump on Saturday (very early)! He has a fantastic work ethic, is honest and reliable, something I'm finding less and less with the service people around here. If you want a fair price to service or repair your pool with quality, definitely call Thornton Pool Service. I can't say enough good things about this company.

Chris and Lauren are the most down to earth people,will take time to talk to you and their service…read moreis the best!! I would recommend them over any other pool service in town and trust me, I've been through a few of them.. Thank you Chris and Lauren Steve and Luann

Chris and Lauren are incredible to work with. The service that is provided has been stellar- I…read morewould recommend Advanced Pool for experience and skill.

This is a poorly ran business, if you can even call it a business!…read moreVery unprofessional and this individual's communication skills are less than desirable. He does not return calls, only answers the phone on rare occasions and does so in an unprofessional manner - not even answering the phone as if it were a business by announcing the name of the business. I would not recommend this individual to ANYONE to DO ANY WORK. Very unpleasant and a complete waste of time. Don't waste your time or money by engaging with this subpar "supposed" business. I'm sure though that he won't be in business long with these practices.

Had them come to check on my spa that was no longer running and determined it was a part that…read moreneeded to be replaced. Said they would order the part. Reached out to them several times for an update and no response. Very unreliable. Maybe they are just too busy but what a terrible way to run a business. Will not be working with them again.