Danny was extrememly fast to respond to a call and spend time talking me through a situation with…read moremy chlorinator. He could have charged me a fortune for a new system or even a technician visit but instead helped me resolve the issue on my own. He is extremely knowledgable I will hire him any time I have any future pool issues.

Zero stars for this company. I reached out via text to fix my pool, only to be told they'd arrive…read moreonce parts were in, which they've now received. However, silence followed, leaving me no choice but to seek alternative help after nearly 30 days. Effective communication is crucial, and unfortunately, this company fell short. Bad for business! Edward

Bar none, this company is the best of the best when it comes to pool service. They're responsive,…read morefairly priced, and have the expertise to diagnose and resolve even the toughest issues. I spoke with several other pool companies, and no one could figure out how to remove the stubborn stains on my pool walls. I was convinced I might have to replace my liner altogether. Enter Hunter--persistent, knowledgeable, and determined. He didn't give up until he solved the problem, and now my pool looks brand new! The water is sparkling, the liner is crystal clear, and I couldn't be happier. If you want reliable, professional, and results-driven pool service, look no further.

From the owner: Hang Ten Pool Services is dedicated to providing exceptional and reliable services to make your…read morebackyard oasis pleasurable, rather than a chore. Our goal is to ensure your summertime fun is easy and most of all BLUE! Our services are top of the line, giving you one less thing to stress about. Reach out to us for a quote on how easy it can be to not have to worry about your pool!

MJ Pools designed my backyard renovation including an inground pool. I can't say enough wonderful…read morethings about them. The team at MJ is so sweet, knowledgeable, easily reachable (for my millions of questions), and quick. This is the first time in a long time that I've hired someone to do something and it was truly an enjoyable process where I felt like they really wanted to make me happy (vs just do the bare minimum to get done as quick as possible). I am soooo happy with the results, it looks way better than I could have ever imagined. They also offer pool servicing and so far I have been so happy with that as well. If you are considering installing a pool or having your pool serviced, hire MJ Pools! You won't regret it.

Had a problem with a sensor about 4 weeks ago. They gave us a price on a diagnostic call. We were…read morenot home but gave them access to our yard. They came out and told us what problem was and gave us a quote and we agreed to have them fix it. I gave them my credit card number. We came home a few days later and everything seemed fine. Three weeks later, I received a bill stating we need to pay 318.00 which was more than quoted. I paid it. The part they replaced is now not working. We have tried to contact them for over a week and we get no reply. My husband has left several messages and nothing. I emailed them yesterday and haven't received any reply, either. I hate having to write bad reviews about any business but we have made several attempts to get this issue addressed without any response from the business.

Melissa and Tanner are the best! They always go out of their way to make sure that our pool is…read moreoperating properly and ready for enjoyment!

Melissa & Jackson have provided excellent customer service for us and our pool care needs! We have…read moreused Bullfrog Pool Services for 1 year now and we have not been disappointed! Jackson always does a great job servicing our pool and is there to answer any questions we have had. Melissa is always quick to respond when we have to call in with questions about our services. If you're looking for pool services in Wilmington and Wrightsville Beach, give them a call!

We requested a quote to have a pool cover installed. they said they would be happy to assist and…read morewould call me back. i haven't heard from them since. I've left numerous voicemails and email messages with no replies. Maybe they are just that busy, but it's so unprofessional to ghost a prospective customer and not respond. We will be taking our business elsewhere.

If I could post a picture of what my pool looks like on July 6, during the peak of pool season I…read morewould. Think: Swamp Thing. *look in pictures to see, if they're still uploaded We have a contract with this company, and they have been "maintaining" the pool since April. The pool was deemed un-swimmable by a Wilmington Pools associate last week and said it would take ~48 hours to get better. 5 days later it's completely green. I called on Sunday and left a message on their "emergency" line. No one called me back. I called today and spoke to Shannon, she was very sympathetic to my situation and said that Steve or Chris would return my call as soon as possible. Needless to say it is 8:37pm and I did not receive a call. I'm sad that my family, friends and kids couldn't use our pool on the July 4th weekend and still can't use it now or in the foreseeable future. I am extremely disappointed in the lack of service we have received and would not recommend Wilmington Pools to anyone.

oscar is amazing! when it comes to loyalty and knowing pools... oscar is that muddafugga! i swear i…read morehad a koi fish pond in my pool basically and my pool is literally looking like Barbados! i love him

From the owner: Operated by owner,maintenance professional swimming pool.read more

Next day service was provided, the tech Drew was fine. However, this company is deceitful in the…read morepricing of services. I was told of a 40.00 $ fee for salt cell cleaning services. My emailed invoice had a "service charge fee" of 125.00 $ which was not disclosed to me prior to service on my pool. I have emailed the office and basically was treated rudely in the return emails. Stay away from these crooks !

Stay away. I give them ZERO stars (couldn't post the review with zero stars hence the one star)…read more They were servicing our pool for two months only and in that timespan our pool was green with algae and unusable for 8 out of nine weeks. Poor communications, seemingly field staff that has no clue or proper guidance / training on how to clean and keep the pools balanced with proper chemistry. Owner is not reachable, or not getting the messages relayed to her from the office manager. Full of shallow excuses and reasons why it wasn't done. Don't waste your money, time and swimming season with Wicked Clean Pools of Wilmington NC !!

Don't waste your time! Call anyone but these guys. $325 just to show up / diagnose for an hour. Was…read moretold they could fit me in same week, if not, definitely next week. Called end of next week, was told maybe the week after. Was promised a call back next day. Yeah, no call. Emailed owner, zero response. I called Pool Scouts. They showed up very next day! $99 for first hour.

STAY FAR AWAY FROM THIS COMPANY! Because of medical issues I have not been able to take them to…read morecourt yet but have everything in the works to do so. Will 100% be fighting them in court. They DESTROYED my pool liner by applying a stain treatment from Amazon they have never used before or tested. The pool liner's pattern completely disappeared all over the liner and even though they swore they would take care of it and replace the liner for their grave mistake, they refused to because they didn't want to pay for it so I now have to take them to court. They don't want to pay the money for their mistake. It's disgusting and unethical and they should be out of business.