Had a problem with a sensor about 4 weeks ago. They gave us a price on a diagnostic call. We were…read morenot home but gave them access to our yard. They came out and told us what problem was and gave us a quote and we agreed to have them fix it. I gave them my credit card number. We came home a few days later and everything seemed fine. Three weeks later, I received a bill stating we need to pay 318.00 which was more than quoted. I paid it. The part they replaced is now not working. We have tried to contact them for over a week and we get no reply. My husband has left several messages and nothing. I emailed them yesterday and haven't received any reply, either. I hate having to write bad reviews about any business but we have made several attempts to get this issue addressed without any response from the business.

MJ Pools designed my backyard renovation including an inground pool. I can't say enough wonderful…read morethings about them. The team at MJ is so sweet, knowledgeable, easily reachable (for my millions of questions), and quick. This is the first time in a long time that I've hired someone to do something and it was truly an enjoyable process where I felt like they really wanted to make me happy (vs just do the bare minimum to get done as quick as possible). I am soooo happy with the results, it looks way better than I could have ever imagined. They also offer pool servicing and so far I have been so happy with that as well. If you are considering installing a pool or having your pool serviced, hire MJ Pools! You won't regret it.

Melissa and Tanner are the best! They always go out of their way to make sure that our pool is…read moreoperating properly and ready for enjoyment!

Melissa & Jackson have provided excellent customer service for us and our pool care needs! We have…read moreused Bullfrog Pool Services for 1 year now and we have not been disappointed! Jackson always does a great job servicing our pool and is there to answer any questions we have had. Melissa is always quick to respond when we have to call in with questions about our services. If you're looking for pool services in Wilmington and Wrightsville Beach, give them a call!

We recently moved here to Wilmington, with our new house that came with a pool. Being the first…read morepool that I've ever had, I needed help with getting the pool up to par, learning how to keep up with regular maintenance, and a monthly servicing. Luckily, I found Thornton Pool Service! After calling Rob (founder/owner), he immediately returned my call, showed up within the day, and gave me a detailed assessment THAT MADE SENSE AND DIDN'T CONFUSE ME! On top of that, his prices were very affordable, and reasonable. He got my pool looking and operating like brand new, and educated me on how to maintenance it weekly, which is rare for a service to do; as it's usually in a company's best interest that you're clueless as how to service whatever you need. After a month, I had discovered that the pool was poorly designed. The backwash conduit lead to the drain on the side of the pool. So, whenever I backwashed it, the dirty water would overflow from the drain and dump into the pool. Obviously, I called Thornton Pool Services immediately. His response time was immediate AGAIN! And he came over to assess the issue within the same day. After speaking with the original owner of the house, he said that his pool service recommended that we reroute the conduit from the pump, to the side yard. That would mean that we would have to install it under our concrete, which would cost us over $10k. Rob invented a solution that only cost us $100s! He's an honest, smart, and diligent service. I will never use anyone else's service, going forward!

Thank goodness we found Robert of Thornton Pool Service. Our pool pump had totally blown out 2…read moremonths ago and the other "pool service" kept stringing me along saying they couldn't get a new pool pump because of "supply chain" issues. I decided to look on my own and found Robert on a Tuesday, he gave me a repair quote that day, got the pump by Friday and repaired the pump on Saturday (very early)! He has a fantastic work ethic, is honest and reliable, something I'm finding less and less with the service people around here. If you want a fair price to service or repair your pool with quality, definitely call Thornton Pool Service. I can't say enough good things about this company.

Jack and Valhalla pools have never let me down. I've had problems with green water, pool light,…read morehard metals, chemical imbalance, filter, plumbing......you name it! Jack is very good at both diagnosing the problem and talking me through the variety of solutions in a way that makes me feel more knowledgeable about my pool and comfortable that I am making the right choice to fix the problem I have had many people work on my pool over the years and Valhalla is by far the best in terms of quality, value and customer service. It's a tough and competitive business and it's great to see companies like Valhalla rise to the top. I don't hesitate to recommend them on yelp and my only hope is that they don't get too big too fast and get scooped up by one of the big boy chains. Keep up the good work guys!

Absolute pleasure dealing with this pool repair company. Estimate was given in a timely manner and…read moreno surprises when it came time for the bill. Estimate is exactly what I paid and the work was done perfectly. Highly recommend these guys if you need your pool serviced.

Didn't end up using. Estimate was not even realistic, and more than 50% more than the other pool…read morebuilder's price.

Bar none, this company is the best of the best when it comes to pool service. They're responsive,…read morefairly priced, and have the expertise to diagnose and resolve even the toughest issues. I spoke with several other pool companies, and no one could figure out how to remove the stubborn stains on my pool walls. I was convinced I might have to replace my liner altogether. Enter Hunter--persistent, knowledgeable, and determined. He didn't give up until he solved the problem, and now my pool looks brand new! The water is sparkling, the liner is crystal clear, and I couldn't be happier. If you want reliable, professional, and results-driven pool service, look no further.

I was having so much trouble trying to maintain my pool myself spending so much money on chemicals…read moreand was getting nowhere. After having my family help me look for a pool cleaning company this company was the first one to come to my home and I was very impressed. Harry explained everything about what was going on with my pool and started treatment right away. It has been a month and even with all the rain and the hot sun. My pool is still blue. They come weekly to continue maintenance and I love this company. I would recommend it to anyone thank you and I will continue to use your business forever.