We recently moved here to Wilmington, with our new house that came with a pool. Being the first…read morepool that I've ever had, I needed help with getting the pool up to par, learning how to keep up with regular maintenance, and a monthly servicing. Luckily, I found Thornton Pool Service! After calling Rob (founder/owner), he immediately returned my call, showed up within the day, and gave me a detailed assessment THAT MADE SENSE AND DIDN'T CONFUSE ME! On top of that, his prices were very affordable, and reasonable. He got my pool looking and operating like brand new, and educated me on how to maintenance it weekly, which is rare for a service to do; as it's usually in a company's best interest that you're clueless as how to service whatever you need. After a month, I had discovered that the pool was poorly designed. The backwash conduit lead to the drain on the side of the pool. So, whenever I backwashed it, the dirty water would overflow from the drain and dump into the pool. Obviously, I called Thornton Pool Services immediately. His response time was immediate AGAIN! And he came over to assess the issue within the same day. After speaking with the original owner of the house, he said that his pool service recommended that we reroute the conduit from the pump, to the side yard. That would mean that we would have to install it under our concrete, which would cost us over $10k. Rob invented a solution that only cost us $100s! He's an honest, smart, and diligent service. I will never use anyone else's service, going forward!

Thank goodness we found Robert of Thornton Pool Service. Our pool pump had totally blown out 2…read moremonths ago and the other "pool service" kept stringing me along saying they couldn't get a new pool pump because of "supply chain" issues. I decided to look on my own and found Robert on a Tuesday, he gave me a repair quote that day, got the pump by Friday and repaired the pump on Saturday (very early)! He has a fantastic work ethic, is honest and reliable, something I'm finding less and less with the service people around here. If you want a fair price to service or repair your pool with quality, definitely call Thornton Pool Service. I can't say enough good things about this company.

Chris and Lauren are the most down to earth people,will take time to talk to you and their service…read moreis the best!! I would recommend them over any other pool service in town and trust me, I've been through a few of them.. Thank you Chris and Lauren Steve and Luann

Chris and Lauren are incredible to work with. The service that is provided has been stellar- I…read morewould recommend Advanced Pool for experience and skill.

I have a home in Carolina Beach, NC. Having a pool is a must…read more with our grandchildren coming over every day. Ever since Alex and his team have been handling the maintenance on the pool, it looks and feels amazing. We are so grateful for his great help. What a great company that really cares about its level of service to our community. Debbie B

Alex, Jordan and the crew at Coastal Aquatic Pools are the dream team. I knew going with a local…read morepool company would pay off. The communication was top notch every step of the way. They were so efficient, polite, friendly and hard working. Every question was answered, every task scheduled and performed on time. Hiring a local company meant they were on top of every step and any hurdles that came along during the process. I can't stress how important that is. My family and I could not be happier with the outcome. It is a game changer and we will create a ton of memories around our backyard pool. Thanks Alex, Jordan, Romain and crew for creating an incredible pool and patio for us. Coastal Aquatic Pool Company is A+ in my books!

MJ Pools designed my backyard renovation including an inground pool. I can't say enough wonderful…read morethings about them. The team at MJ is so sweet, knowledgeable, easily reachable (for my millions of questions), and quick. This is the first time in a long time that I've hired someone to do something and it was truly an enjoyable process where I felt like they really wanted to make me happy (vs just do the bare minimum to get done as quick as possible). I am soooo happy with the results, it looks way better than I could have ever imagined. They also offer pool servicing and so far I have been so happy with that as well. If you are considering installing a pool or having your pool serviced, hire MJ Pools! You won't regret it.

Had a problem with a sensor about 4 weeks ago. They gave us a price on a diagnostic call. We were…read morenot home but gave them access to our yard. They came out and told us what problem was and gave us a quote and we agreed to have them fix it. I gave them my credit card number. We came home a few days later and everything seemed fine. Three weeks later, I received a bill stating we need to pay 318.00 which was more than quoted. I paid it. The part they replaced is now not working. We have tried to contact them for over a week and we get no reply. My husband has left several messages and nothing. I emailed them yesterday and haven't received any reply, either. I hate having to write bad reviews about any business but we have made several attempts to get this issue addressed without any response from the business.

Great Service- We contracted ASP for a little job,…read moreinstalling a hand rail for an in ground pool. A professional group from start to finish, from the initial quote to job completion. The finished product, which included concrete cutting and refinishing, is better than expected. We've seen the same job performed by others, this is the gold standard. The materials were all high quality and spot on with expected price. Even better, the price quoted was the final price. A very straight forward company with open and honest communications, this is what will have us calling ASP again.

Don't really have time to write a review, but cannot pass on the opportunity in this case. Mike…read moreBrown and the crew at ASP have gone WAY beyond the call of duty to make certain of our happiness with the new liner they installed. They encountered a perplexing leak situation (that was present before they were involved) and they stuck with it doggedly until it was solved. Leak also may have led to some slight erosion of bottom of pool under new liner, but Mike and gang came back willingly (without being asked) to drain pool and repair at no charge to make sure our new liner was perfect. OUTSTANDING customer service the likes of which I have not personally experienced in multiple years from anyone. If you use anyone else, you are making a VERY poor choice - Mike will make sure you get the best pool you can!

Melissa and Tanner are the best! They always go out of their way to make sure that our pool is…read moreoperating properly and ready for enjoyment!

Melissa & Jackson have provided excellent customer service for us and our pool care needs! We have…read moreused Bullfrog Pool Services for 1 year now and we have not been disappointed! Jackson always does a great job servicing our pool and is there to answer any questions we have had. Melissa is always quick to respond when we have to call in with questions about our services. If you're looking for pool services in Wilmington and Wrightsville Beach, give them a call!

Danny was extrememly fast to respond to a call and spend time talking me through a situation with…read moremy chlorinator. He could have charged me a fortune for a new system or even a technician visit but instead helped me resolve the issue on my own. He is extremely knowledgable I will hire him any time I have any future pool issues.

Zero stars for this company. I reached out via text to fix my pool, only to be told they'd arrive…read moreonce parts were in, which they've now received. However, silence followed, leaving me no choice but to seek alternative help after nearly 30 days. Effective communication is crucial, and unfortunately, this company fell short. Bad for business! Edward

Bar none, this company is the best of the best when it comes to pool service. They're responsive,…read morefairly priced, and have the expertise to diagnose and resolve even the toughest issues. I spoke with several other pool companies, and no one could figure out how to remove the stubborn stains on my pool walls. I was convinced I might have to replace my liner altogether. Enter Hunter--persistent, knowledgeable, and determined. He didn't give up until he solved the problem, and now my pool looks brand new! The water is sparkling, the liner is crystal clear, and I couldn't be happier. If you want reliable, professional, and results-driven pool service, look no further.

From the owner: Hang Ten Pool Services is dedicated to providing exceptional and reliable services to make your…read morebackyard oasis pleasurable, rather than a chore. Our goal is to ensure your summertime fun is easy and most of all BLUE! Our services are top of the line, giving you one less thing to stress about. Reach out to us for a quote on how easy it can be to not have to worry about your pool!