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    Gretel D’Souza, M.D

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    10 months ago

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    Facey Medical Group - Burbank - Facey Medical Group, Burbank

    Facey Medical Group - Burbank

    3.3(111 reviews)
    0.0 mi

    I have been a patient at Facey for years and before that had a physician who had a very busy…read morecalendar; it was difficult to get an appointment with her so Facey was my other insurance coverage option. This review is solely based on my experience with my Facey physician and the staff. I am happy to say that my primary care provider, Dr. Shirvanian listens and for me, that's a very important thing and something I look for when I choose a physician. She sits and spends time with me during my appointment. She asks questions, answers my questions, and offers thoughtful and helpful advice - she genuinely cares. Her nurse, is just as caring and pleasant. Other thoughts about my experience: - Provide a list of your meds if you're a new patient. - Front office reception and in-house lab are staffed with friendly, ready-to-help professionals. (They really ARE nice.) - Parking is NOT validated and is expensive; look for street parking if you have time to spare. - Online access to your records (not sure if it's ALL records) through MyChart, so you'll see your lab results, medications, have the capability to message your physician, etc. **A quick note about messaging through MyChart. There is now a longer response time, of which I, personally, was not informed. I'm still trying to find out what happened. I took one star off for that. - Finally, try your best to be kind.

    Dr. Wasson is a wonderful doctor: knowledgeable, highly intelligent, thoughtful, dedicated and very…read morekind. I could go on and on ... I am very fortunate to have found him.

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    Facey Medical Group - Burbank - Fun while waiting

    Fun while waiting

    Facey Medical Group - Burbank
    Facey Medical Group - Burbank

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    Greta D'Sousza, MD

    Greta D'Sousza, MD

    5.0(1 review)
    0.0 mi

    This dr was referred to me by another excellent Dr Ranesh Kesavalus who sent me to her because he…read morewas too far from where I lived.(1 1/2 hour ride from home). Friday I had my 1st appt @ 1:00. Got there was greeted by a smiling, very friendly receptionist name Kimberly. My first thought was Oookay. This may not be so bad. She got me checked in and I sat down. No siuner than I sat down (it's not even 1:10p!!) and a really friendly nurse opened the door with the biggest smile, greeted me by my sat name ( I hate ppl I don't know calling me by my 1st name at my age). Introduced herself as Idania B. And away we went (said to myself this is getting better and better so I can put my 1st scary dr. visit worried back I my stomach. No worries) into the exam room. She did the necessary Q&A. BP. Had such a fun time with her! One in a million is Ms. Idania. She left and within 5 minutes Dr. D 'Sousza came in. She looks so young and pretty but don't let that fool ya. People, she knows her business!! Very, very thorough, actually physical examined me, asked lots of questions, knew my medical history ( how'd she know that!!?). She's an excellent listener, too. At the end of my exam, she recommended scripts to alleviate my pain, explained all side affects and let me choose the one I would take. She then gave me injections in my pain sites and I was on my way home, pain free. I got the right one, folks. I adore this doctor. She and her staff are keepers. And I highly recommend them. Brenda S. Very Satisfied Patient. 11-08-2024

    Pashinian Noune MD - Dr Pashinian said I

    Pashinian Noune MD

    3.5(24 reviews)
    3.8 mi

    Very nice work ethics . Love the doctor very thorough and detailed explanation, I recommend her to…read moreanyone who is looking for a new doctor

    I would not grade them all of for their front office staff services was horrible and extremely,…read moredenying me services trying to extort money from me to to "pay in cash" (when my insurance covers all of of my medical fees (which we discussed over the phone 2 months prior and I emailed their offices the front and back side of my insurance care who referred me to them on their networking doctors referral list), 100% with no co-pay), lying about not taking my insurance when I called 2 months prior to me office visit and I also emailed them my insurance card and referral letters and they set up my initial doctors RA appointment over the phone. The staff was very pleasant, professional and extended me every courtesy. When I showed up 1/2 hour (as I am always early for any appointment as a habit) early for my 2:30 pm appointment. When I arrived, the staff immediately gave my dirty looks as if I was not supposed to be there and looked at me as if I had 1,000 heads with a look of disgust on their faces too. The 2 females at the front desk, laughed at me as I announced my first and last name, spelling my first and last name out to the staff as a professional courtesy and time I was scheduled at this appointment, they kept starring at me as if I had 1,000 heads. The staff made me feel very unsafe and totally unwelcomed by them. They were very racist in their nasty looks, limited hostile conversation, not friendly towards me, making rude sound affects, sneekering at me once I walked into their offices and I introduced myself in and greeting the staff which were nasty, rude and unprofessional staff. The one girl took my ID, sent it, and walked to the front door instead of letting me hand her my insurance card at the front desk where she was sitting. All the time, she was sneering at me as she stood behind the office door, knowing I could see her while standing at the front window. She continued to laugh and point at the other girl seated at the desk, they both snickered at me for reasons I later discovered. Then 2 seconds later, a girl opened the office door and said to me, "We don't take your insurance." I told her I called two months ago, and spoke with this office. This office clearly and specifically stated they did take my insurance, and you are on my insurance company's doctor referral 31 page list. This office staff continued to laugh at me and look at the other girl. Who continued to laugh at me too. I could clearly see it was racism because when we were chatting on the telephone, the staff was very professional and friendly, almost graciously so. Unfortunately, when I showed up for my doctor's appointment, the staff was aggressive, hostile, almost belligerent, confrontational, and combative toward me, as if they wanted me to engage in an argument with them. Two staff members in this office blatantly denied me medical R.A. services. They did not offer me any form to complete as a new patient and rushed me out of the office, glaring at me the entire time. As I was walking out (and there is so much more to this story, but I am too irritated typing about this racism to give more detailed accounts of the racism I experienced), I was being a disabled senior, grandmother of 7, and mother of 2 adult married sons. I have never experienced this type of racism with any of my past or present doctors as I have with this staff's horrible, barbaric, hostile, rude, and unprofessional racist acts. As I opened the door to leave, the girl at the front desk leaned out and yelled at me: "The doctor can see you if you pay in cash ONLY for all of your visits..."

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    Pashinian Noune MD - Bone scan right next door

    Bone scan right next door

    Pashinian Noune MD - In-house labs

    In-house labs

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    Khudatyan Hrach, MD

    Khudatyan Hrach, MD

    4.2(47 reviews)
    4.8 mi

    I changed few doctors before I found Dr. Khudatyan. Finally I found a doctor who I am completely…read moresatisfied and happy. Dr. Khudatyan is real professional and caring and on top of that he is real gentleman and very educated human being. And I have to mention his front desk ladies Angela and Arevik. Both of them are very friendly and welcoming. Most of the time I deal with Arevik. This lady makes you feel home when you get to the office. She is very friendly and responsive with customers. I was amazed that she remembers most of the patients names and always makes them feel special! Thank you very much and keep up great work!

    The only shame patients feel is your staff and I am so sure this reply is coming directly from…read moreArevik that thinks she owns the front / back office! And you didn't save my relative and not sure what you are talking about? Has nothing to do with my comments and don't be shocked that we actually speak on truth and rate based on how we are treated as a patient and she even commented one of the patients stating how she should stop eating so much and watch her mouth ,instead of asking doctor how to lose weight when she herself is over weight! Lol so yes practice what you preach and stop stating we should be embarrassed instead of your staff! Have a great day! I am not going to be like your relatives and post 5 stars. I know this is not the way doctor Khudatyan will comment because he was humble, respectful and if this is his reply ,then i am glad he is no longer my doctor. If she is acting unprofessional that means you allow her to do that and I raise my case . I am very respectful and educated unlike your staff and maybe sometimes hear how she speaks about patients after all paycheck comes from them and if you keep on arguing, disrespecting them and making fun of their health then you will no longer have any patients. I am putting my honest review and don't tell me I was disrespectful on my comments when in actuality I was very respectful stating my experience and that's why we come to yelp! Don't attack people based on expressing my experience with your staff! Do better instead! I was a patient and I didnt appriciate it and that is why I put my review! I don't care about rest of your patients. I experience two patients arguing with her and as soon as they left she was talking so bad about them with another employee and I am sure you do hear how she speaks maybe she is doing extra work for you so you can cover her unprofessional behavior! And tell her never give medical advice to patients because she will get lawsuits and be reported medical board!YOU have 38 reviews and 11 out of 38 is 1 star and you are in shock to see my negative review about your staff? Ok. We are all wrong and your staff are excellent, keep up the good work and stop stating you save patients when you should be doing that! Don't think you can reply rude or think you can intimidate me voicing my feed back based on my personal interaction and experience. My review is about Arevik and doctor is not the problem it's the staff I will say it again! Yelp please make sure the rest of the 5 star comments are really patients or Arevik relatives! Lol

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    Khudatyan Hrach, MD - Next to the front desk. Very neat and clean!

    Next to the front desk. Very neat and clean!

    Khudatyan Hrach, MD - Dr. Khudatyan's office.

    Dr. Khudatyan's office.

    Khudatyan Hrach, MD - 2023 Halloween with patients

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    2023 Halloween with patients

    Rheumatology Associates - Screenshot of document a patient must sign related to a yearly administrative fee if $300.

    Rheumatology Associates

    2.2(17 reviews)
    4.6 miValley Village

    Be aware: this office charges all patients - including those with Medicare - a $300 annual…read moreadministrative fee that is not disclosed upfront. I called to schedule an appointment with Dr. Wollaston and was told I needed to complete paperwork online beforehand. When I later reviewed the forms, I discovered a statement indicating that, due to low reimbursement rates from Medicare and other insurance providers, the office charges a $300 annual administrative fee. According to the form, new patients are allowed two visits, but must pay the $300 fee prior to a third visit. This fee is billed annually, beginning April 1. I contacted Medicare directly and was informed that physicians may only charge additional fees under specific circumstances, such as concierge or retainer arrangements, or for services not covered by Medicare. Based on that information, this fee does not appear to fall into any of those categories. What was especially concerning is that this fee was never disclosed to me when I scheduled the appointment. When I spoke with the office manager, Evelina, and asked why, I was told that informing patients is something to the effect of hit or miss. Due to the lack of transparency, I canceled my appointment and requested documentation showing that this fee is permitted for Medicare patients. I will also be following up with Medicare regarding this matter. I have attached a screenshot of the form referencing the $300 charge.

    Dr. Wollaston and his supporting staff are wonderful! I felt safe and heard after being dismissed…read moreby dozens of doctors because of my age and physical appearance (athlete with Rheumatoid arthritis). He asked various questions about my symptoms and journey with my auto immune disease. His gentle demeanor and empathy is hard to find in the world of rheumatology. Especially as a seronegative patient. The admin and nurse taking my blood were friendly and sweet. I will definitely refer over friends in the AI community. I received optimal care, thank you Rheumatology Associates!

    Francine Hanberg, MD

    Francine Hanberg, MD

    3.4(20 reviews)
    0.7 mi

    So you'll see the reviews here are split into 5-star, and 1-star, and nothing in between!…read more The 1-star reviews complain about appointments sometimes starting late, and the way Dr Hanberg presents in meetings. If guaranteed timeliness, a 15-minute meeting, and 'buddies on the golf course' presentation are more important to you than having a chronic and mysterious health condition solved: yes, please stay away. Dr H is a genius who cares deeply for her patients. She is at the leading-edge of *real* Lyme disease diagnosis and treatment. Some of the complaints about timeliness are because she works at a hospital in the day, takes Lyme patients in the evening, and sometimes has to deal with hospital emergencies - which obviously stretches her day even further. Her assistant Brenda displays equal care, going above and beyond to help organize care and save costs. The 5-star reviews are from those who genuinely see the genius, kindness and care. And are prepared to 'pay' the frankly trivial price of working around some of the rough edges. [My review is based on 4-5 years of working with Dr H on the health of my daughter, who had a chronic, mysterious, life-threatening condition that Dr H identified, and has helped to treat. I'm a neuroscientist with advanced training in theoretical physics. As others have said about their cases: Dr H saved my daughter's life when no-one else could. ]

    This is the best way I can share how brilliant Dr. Hanberg is and what she brings to the practice…read moreof medicine -- what does for her patients: share an excerpt from the memoir I'm writing. Sometimes our angels come to us in mysterious ways, and sometimes we don't appreciate them when we meet. In addition to the doctor who was present when I was being born, Dr. Hanberg is the physician who probably deserves the most credit for saving my life and putting me on the path to the best health possible of any doctor I've ever met in my entire life. And you know what? I was so bratty and spoiled and self-absorbed in my own fantasy love story that I don't think I ever thanked her once for what she did for me (other than this yelp review and of course what she did for me will all come up in the book). Like Einstein, brilliance is eccentric, brilliance bounces around, brilliance is quiet and unassuming. If you're lost and looking for a little guidance, like a light in the fog of holy shit I'm neck deep in sea of suffering and sh*t, go see Dr. Hanberg. *** CHAPTER 15: "Holy shit I've never seen anything like that before!" I lay in the hospital bed at St. Joseph's Hospital in Burbank listening to the sounds of the machines. The sounds of steps down the hallway. The sounds of cries from the room across the hall. There's always sounds inside the walls of a hospital. Sounds straight from a horror film. Having just been diagnosed with C-Diff, the new antibiotics I started in the hospital were starting to work and my bowels were slowing returning to normal. A few weeks earlier when I was dosing myself up with handfuls of amoxicillin tablets I knew I was gonna pay a price, and C-Diff was the price. As much as a C-diff infection presented an entirely new set of problems, I didn't once regret the mounds of mouthfuls of amoxicillin I took leading up to my first hospitalization at Cedars-Sinai on September 17th, 2005. That amoxicillin kept me alive. As I lay in the darkness pondering my new stew of misery, the door creaked open. "Sorry I'm so late." It was Dr. Hanberg. I liked late night visits. I'm usually up all night when I'm at the hospital. (And at home too.) "No problem, thanks for coming by." I meant it. "I've just spent the last few hours reviewing your case and--" Normally I would think a doctor was full of sh*t if they said they had just spent a few hours reviewing my case, but I believed her. She sounded determined to find a way out of this medical maze of hell I was living in. I appreciated that more than I could express. "after going over your records...the turbulent last few weeks...and I spoke with Dr. Schroeder..." Hearing his name made me happy. I sat up a little. "--and I like him by the way--" I hope not in the way that I like him. I watched Dr. Hanberg swirl my case around in her mind...like someone close to putting their finger on something that that they can't quite reach. "Your case is complex, there's a lot of things going on...autoimmune, infectious..." She looks at me closely, like she's taking a fresh look to see if there was something she might have missed. She paused, after careful deliberation she was sure we should take this turn together. "Have you heard of IVIG?" Hmm...I'd never heard of IVIG. "IVIG is immunoglobulin, it's effective in helping patients with immune disorders, both infectious and autoimmune disorders...I think it could help you. Would you be interested in trying it?" While I wasn't convinced I had multiple sclerosis - in fact I thought the MS diagnosis was a big distraction from the issues truly plaguing me - but if IVIG could work for both infections and autoimmune problems, then maybe I could make the people who think I have MS happy while I also help myself recover from the infections truly retching my soul by trying this IVIG. "Yes, sure, I'll try it." She nodded, I'd heard her. I could tell she hadn't come to the decision to order IVIG lightly, she had put a lot of thought into it. I was grateful that she understood how bad my infections were, in spite of the fact I didn't 'look sick'. Dr. Hanberg was listening.

    Gretel D’Souza, M.D - rhematologists - Updated May 2026

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