This place is amazing. Dr. Kraft is genius. This laser therapy is definitely worth it. Dr. Kraft is…read morehilarious. He has a dry humor like Seinfeld. I always get a good laugh. Melissa Picquet is the Office Manager and she runs a tight ship. Because of her organization the office is neat and clean and they are always very accommodating with schedules. We are usually in and out. I would recommend this place. I would recommend the therapy, much better than an actual needle epidural. The laser epidural is ahead of its time and definitely well worth it. You can actually feel it working after each session.

I was referred to LasrMD after a car accident -- not by my doctor, but by my attorney, which…read morealready felt unusual and questionable. At my initial appointment, I asked about the cost of treatment. The entire office seemed surprised by my question. The manager told me it "wouldn't come out of my pocket" because they wanted me to sign a lien against my accident settlement. They recommended 12 visits at $1,000 each and explained that I wouldn't notice any improvement in inflammation until after six treatments. This made me uncomfortable, as the costs were extremely high and the medical necessity was unclear. The whole experience felt more about securing payment than about patient care. When I left, the staff's expressions were telling -- almost as if they knew it was unusual. In my opinion, treatment referrals should come from a licensed physician who has evaluated your condition, not through an attorney. I ultimately decided not to proceed.

Be aware: this office charges all patients - including those with Medicare - a $300 annual…read moreadministrative fee that is not disclosed upfront. I called to schedule an appointment with Dr. Wollaston and was told I needed to complete paperwork online beforehand. When I later reviewed the forms, I discovered a statement indicating that, due to low reimbursement rates from Medicare and other insurance providers, the office charges a $300 annual administrative fee. According to the form, new patients are allowed two visits, but must pay the $300 fee prior to a third visit. This fee is billed annually, beginning April 1. I contacted Medicare directly and was informed that physicians may only charge additional fees under specific circumstances, such as concierge or retainer arrangements, or for services not covered by Medicare. Based on that information, this fee does not appear to fall into any of those categories. What was especially concerning is that this fee was never disclosed to me when I scheduled the appointment. When I spoke with the office manager, Evelina, and asked why, I was told that informing patients is something to the effect of hit or miss. Due to the lack of transparency, I canceled my appointment and requested documentation showing that this fee is permitted for Medicare patients. I will also be following up with Medicare regarding this matter. I have attached a screenshot of the form referencing the $300 charge.

Dr. Wollaston and his supporting staff are wonderful! I felt safe and heard after being dismissed…read moreby dozens of doctors because of my age and physical appearance (athlete with Rheumatoid arthritis). He asked various questions about my symptoms and journey with my auto immune disease. His gentle demeanor and empathy is hard to find in the world of rheumatology. Especially as a seronegative patient. The admin and nurse taking my blood were friendly and sweet. I will definitely refer over friends in the AI community. I received optimal care, thank you Rheumatology Associates!

I have been using Sigal now for a bit over a month. I was a victim of a violent crime and had some…read morephysical challenges that a Doctor or chiropractor could not help. I am happy to say, that with the help of Sigal I have overcome those problems and feel I have had a full or almost full recovery. I HIGHLY recommend Sigal to anyone and everyone!

After our 9 year old son had PE tubes placed 3 times, we began to feel that the doctors were just…read moretrying to deal with his symptoms and not the underlying issues behind them. None of the doctors could pinpoint the cause of his Eustachian tubes not opening and closing properly, causing abnormal drainage and inadequate hearing. My wife had good experiences with Eastern medicine as a child and adult, so we decided to look into options involving acupuncture/acupressure and herbs. We tried one place, but drinking the tea they prescribed was very difficult for our son, and we didn't see any changes after several weeks to pursue this further. After looking for other options, my wife found Point on Yelp and saw all the positive reviews. We were somewhat wary about having to pay out of pocket, but we needed quality and change for my son. With a combination of herbs, acupressure, and reducing dairy intake/sugar (for inflammation reduction), we started to see some changes that we hadn't seen before (approximately 4 weeks into the sessions). There were a few subtle changes that happened sooner, but the most noticeable ones involved ears popping, drainage, and my son's ability to hear normally for several days. When we saw the ENT, he said my son's ear drums were looking good and that we didn't have to pursue PE tube insertion again at this time. Sigal took her time to talk to my wife over the phone before the first appointment to explain how the treatment could work, giving us realistic expectations. She continued to work with us on modifying the herbal formulas as well as training/educating on the different pressure points of the body so we could do the massages at home as well. There are never any guarantees when it comes to health but it's nice to know that there are alternative forms of healthcare that might just take things in a new/better direction. This may be a good place for others to try as well.

Please, if I could give this 0 stars, I would. I have been going to this clinic since 2011,…read morestarting when I was a child. Even back then, my parents frequently had issues with the front desk because appointments would be canceled despite my medical concerns being serious. As a kid, I didn't fully understand what was happening but now that I'm 20, I do. As an adult, I understand how important patient care and clear communication are, and today's experience really opened my eyes. (I'm also a psych major taking a psych courses, I'll share what my professor shared with us about healthcare!) In the end I request my medical records and left. First, I was told that my health insurance was not active. I immediately called my insurance company, who confirmed that it was active. The insurance then faxed information back and forth, and I waited over 13 minutes. After that, I was told that "I never had an appointment" and that it had been canceled. 1. I never received a cancellation call, and 2. I had the appointment clearly saved in my Google Calendar with a specific date and time. I also told my family to please go the week before to confirm. I am extremely organized, and I don't randomly create appointments on my calendar by accident. This was not patient error it was poor communication on THEM. On top of all this, getting an appointment at this clinic is incredibly difficult. The receptionists are dismissive and make you feel like your concerns don't matter.

Surprised me with an extra hour wait, waiting room is over full with everyone poor ventilation,…read morepreviously I was misdiagnosed and suffered an extra 3 days with strep throat, fun

I cannot say enough about Jace Wellness and Dr. Jace. I started seeing him when I was having…read moredifficulties dealing with menopause, 20 years ago. After easily solving that issue, he has helped me with so many other issues associated with aging as well as those not. If 10 stars was an option, I would give them. His staff is the kindest and most efficient that I have ever encountered, even when compared with concierge-type Beverly Hills places that I have visited. I rarely write reviews, but I would write 10 if I could for Jace Wellness.

I have been going to Dr Jace for over 15 years . I have nothing but great respect and praise for…read morewhat he has done for me and my family . the fertility treatments at cedar Sinai medical center didn't work for my oldest daughter ....once I took her to Jace Wellness center she was pregnant in 7 weeks . eventually she had 3 boys ....using Dr Jace remedies . I was sick as a dog for years ...when I first went to him he told me 7 years for me to get well. with his guidance it took 5 . no other doctor offered me hope . he was the one that discovered my son was a celiac - that was 17 years ago before everyone started claiming to be a celiac . he doesn't offer a quick fix ...he offers long term good health .

I am receiving care from Dr Mark Mikhael for my fractured ankle. Dr Mikhael is an excellent…read moreorthopaedic surgeon, and has taken the time at my check-up visits to answer all my questions. I feel very confident in his guidance and expertise. I highly recommend him! Shout out to all his staff, who are always kind, supportive, and helpful. - Cindy C-F

The doctors are fine but GOD HELP YOU with anything administrative. They've been taken over by…read moreFacey and it is SOOOOO bad that I'm considering leaving this practice for anything not in that network. As others have said, you cannot just call the office. Ever. You are forced through to Facey's completely incompetent and inadequate system. I'm 3 weeks in to trying to get a copy of my medical records. They send you to MyChart but then NEVER check messages or respond. I call and I'm #21 in the queue, waiting on hold for HOURS. And it's not just during "busy times," it's ALL of the time. Put it this way, I would take the DMV any day over dealing with OSS/Facey now. Such a shame that this behemoth of monster has swallowed a once great practice.

Great staff and wonderful treatments.i feel amazing. As a…read morelong time exerciser, i feel like these treatments allow me to continue to live a healthy and active life.

Okay, can we talk about how AMAZING this place is?! I came in barely able to walk: sad knee, sad…read morevibes. And after just two cryotherapy sessions, I'm walking like nothing ever happened. No brace. No pain. Just pure, frosty magic. The dopamine rush after each session? Unreal. It's like my body's saying, "Thank you, queen, we're ALIVE again!" The staff are absolute gems: warm, welcoming, and so good at what they do (ironic that they're warm when the room's literally freezing ). And the owner clearly knows how to create a healing space that's also fun. If your body's sore, tired, or just needs a reset, this is your sign. Cryo = instant mood + body glow-up. Five stars, all the way!

Dr. Dean got me in the same day I texted him. Really nice guy and easy to talk to. After chatting a…read morebit he dove right into addressing what he thought was the root of my problem. Definitely felt a difference, less pressure, more mobility. Will be back for another session for sure.

Dr. Dean is the G.O.A.T! I can't say one single bad thing. He's hilarious, quick to respond, kind…read moreand filled with great energy! You don't meet people like him everyday. Aside from his charisma, he's also great at what he does. He fixed my boyfriend's back & my shoulder. After the session he even invited us to his stand up comedy show! One of the most spontaneous adventures I've ever had. We couldn't stop laughing LOL. Prior to meeting him, we were just in pain.. we came out feeling better & made a new friend. He's great! Check him out!

I did not know there was a UCLA health center in North Hollywood and I was pleasantly surprised…read morewhen I called to make an appointment and that between my usual Santa Clarita vs Encino vs North Hollywood that I was able to get an appointment so quickly at North Hollywood. Thankfully it was easy to figure out where to park because of the instructions sent to me, but the parking is down a scary steep and tight curvy driveway so I had to go very slowly. Once underground I easily found parking near the elevator and went straight up to the department. As the elevators opened I was awed, from outside the building looks like a regular building, but when you come out of the elevator suddenly you're transported into a luxurious waiting room, so peaceful, spacious and beautiful. Staff is friendly, from the front desk all the way to the procedural area, everyone is kind and explains everything. When I was taken to the changing rooms and I changed into the pink gown, I was surprised how soft the gown is. Why can't all gowns be so soft???????? I could not stop touching the soft material, it is so soothing!!! Once I was taken in for my procedure, I was very impressed by the Doctor who was performing the biopsy, he was very compassionate and professional. Between him and the staff helping (who I'm sorry I don't remember anyone's name), I felt very at ease. What I expected to be painful I barely felt, and they informed me of every step along the way. Afterwards I was given these cute little ice packs that stick to the area along with some extra supplies in case I need at home. If I ever have to have this done again (hopefully not though) I would definitely come back to this location.

Parking lot is terrible. Doctor is useless and unhelpful…read more He cares more about his looks that what he can help you for.

Dr. Thomassian is simply the best. I've had a number of…read moremedical issues over the years, and he consistently takes the time to really listen and think things through. I've never felt rushed, and he's always been thoughtful about ordering tests and following up when needed. I've seen some negative reviews about the office staff, but that hasn't been my experience at all. Anytime I've interacted with them, they've been kind, responsive, and genuinely helpful. I'm very grateful to have a PCP who is both knowledgeable and compassionate,it makes a huge difference when navigating ongoing medical issues

Ara Thomassian, MD is the best doctor I have ever had, fast easy to speak with and his people that…read morework with him are the best I am surprised he has not had to limit the number of patients because he is so qualified. He is simply the best. Larry B Stevenson