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    Gresham Lake Auto

    5.0 (1 review)
    Open 7:30 am - 6:00 pm

    Services - Gresham Lake Auto

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    28 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire retreading

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

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    6 years ago

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    Village Motor Works - Village Motor Works logo

    Village Motor Works

    (21 reviews)

    Best shop in town. I…read morefirst came to Village Motor Works when it was still spelled motorwerks and owned by Bill and Pam. Back then I had a VW, and they treated me well. So when I returned in July '17, I was surprised to find the place had changed hands and undergone one heck of a facelift. Since July I've had the pleasure of dealing with Bryan and Elizabeth several times because I've recently purchased two new-to-me vehicles that have needed some work. Bryan is the best kind of mechanic. He not only knows his stuff, he'll show you what's wrong, and explains how he plans to fix the problem before diving in. I've received nothing but exceptional customer service from him and Elizabeth each and every time I've passed through their door. It's always nice to find a great mechanic, and if you're looking for someone who exemplifies honesty while offering great service for a reasonable cost, you've found your shop. I won't be taking my vehicles anywhere else so long as they're in business.

    I don't think they are actively trying to defraud customers, but I also don't think they are…read moretop-notch on technical competence. Further, their prices are wildly inflated. We experienced an engine malfunction with my daughter's car, which sounded like a misfire. I checked reviews for nearby garages, and Village Motor Works seemed to be pretty good, so my daughter took it here. They diagnosed the primary issue as a stretched and jumped timing chain, with secondary impacts to the coils and plugs. I dealt with two service advisors--one was nice and helpful, but the other was rather rude and dismissive. Unfortunately, my primary service advisor was the rude one. Maybe he was having a bad day, or maybe he had a lot going on. I don't know, but I called up to discuss the diagnosis, and he was extremely dismissive. I tried to get him to walk me through how they arrived at their verdict, and he just repeatedly stated with absolute certainty that it was a timing chain issue. He quoted me $3,679 to replace the timing chain (typical is around $2,400-$2,800) plus $2,400 for plugs and coils (should be no more than about $1,200-$1,700). Given the misfires, I completely understand the rationale for replacing the plugs, but one could argue replacement of any/all coils is unnecessary. I tried to talk through some ways to get the job pared back, but he was unyielding. $6,000+ or get your car off my lot. So I did. I had it towed elsewhere, and the second garage correctly diagnosed the problem as a misfire caused by a single failed coil. I was back on the road for a little over $1,300, and that included a second diagnostic fee and a tow. In summary, I do not think they dreamed up the timing issue to extort money out of me (which is why I am not leaving a one-star rating), but I do think their tech misdiagnosed the core issue. I could even live with that, but then they were rude to boot. Two stars.

    Gresham Lake Auto - autorepair - Updated May 2026

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