After so many years that we have owned our home, I finally decided to have our dual Air Conditioning system maintenance service. Today Angel R. Was our Service Technician. My appointment was from 12:00 to 3:00pm and Angel actually came early. He was extremely thorough by checking out our heating system and AC system. He found a few issues and recommended changing out some failing parts which I agreed to. The Freon in both AC units was very low and he charged it back up to normal. Wow! What a difference! It's 3:45pm and he just left. 5 Star Service from start to finish by the Greiner Team and most importantly, Angel's services today. I'm so glad I chose Greiner! read more

Greiner - Angel the Super Technician! - Heating & Air Conditioning/HVAC Near Me - Dixon, California

I had an excellent experience with Greiner. First, Ray came out to diagnose my old AC unit as it was making a strange whirring noise. He suggested that I probably get the unit replaced but told me that a design specialist would come out the next day to explain my options to me. Second, Alex came the next day. He went into my attic checked out my system and thoroughly explained to me my options and what I needed to repair things, but also what I could potentially do to improve the system effeciencies and personal comfort with a newer system. Alex was not pushy to improve to the most expensive unit and provided really good thoughtful advice on the best option for me and my family. Third, Eduardo and Marcus came out for the install. Both arrived promptly and worked effecienctly with respect for my home. They did a great job with the installation, answered all my questions, and made sure I understood how to use my system before they left. They were also very clean and cleaned up after their departure. Ernesto, Armando, and Marco also joined Eduardo and Marcus during the install and everyone was extremely professional. Fourth, about a week after the install, there was a small issue with one of the units and Greiner sent out a technician within an hour. Ernesto came out, diagnosed the issue, and resolved it very promptly. I highly reccomend giving Greiner a bid for any future HVAC projects you may have. Their quality and attention to detail was very much appreciated. read more

Prompt, courteous, thorough, totally professional. Cleaned the furnace and heating system. Did not try to sell me more services or equipment (as so many of the HVAC folks do). Technician David went from the attic to the basement, taking photos every step of the way. I highly recommend. read more

Greiner has come out and serviced our ancient 50 year old HVAC system twice in the last year and gotten it running again. They're fast, efficient, and willing to do what they need to do in the short term, while also discussing long-term options. We know we'll need to replace our unit sooner rather than later. Thanks to Greiner, we have a bit more time to save up for a new system. read more

Carlos was very polite and professional. listen to my concerns. very clean and on time, explained everything so I can understand everything he was doing, great job Carlos !!!!! read more

Greiner - very polite hard worker! - Heating & Air Conditioning/HVAC Near Me - Dixon, California

Thank you Greiner, as always a pleasant and informative experience. David was professional, explained things to me well. I have trusted you company and staff for honesty and to not push me into things unless a major is identified. Thank you again. read more

Called today for a system issue. Have a tech coming tomorrow between 8-10. Luckily it is not a heat wave like last week. Very responsive and understanding on the phone call. Will update once tech arrives tomorrow and figures out why our system blew a fuse. read more

I recently had my entire air conditioning system replaced by Grenier after having an unfortunate experience with another company. They turned a nightmare into a dream come true and installed a system that is virtually silent. The staff were exceptional! Competent, courteous, and timely. I owe a special gratitude to Christian Arana, my Service Technician and the team of my Installers; Cody, Marco, and Marcus. I can't say enough about the company and their quality of work. read more

So, our AC unit kinda went kaput, as far as we were aware, and its over twenty three years old, this was July fourth. We panicked as it was super hot, my parents are elderly and we have pets. Greiner was my first call, then five others. We finally got one from another company, for a July five appointment, he said unit was toast, offered replacement and price for new system. July sixth, Greiner comes for the scheduled appointment, and estimate on new system. Tech, was professional, understanding, sympathetic and upfront. He looked at our system, ran a circuit check, said he could fix it, temporarily, as he was concerned for my parents. System is running, house is cool, and now we can relax, until we get new system, which will be asap. THANK YOU CRISTIAN, Thank you Greiner, you will always be my first call. read more

Greiner completely revamped our existing HVAC system. They installed new units and added zoning to our two story home. Our old gas furnace was replaced by an electric unit and they freed up a closet for us, which is awesome. Since they also do electrical work, it was a one-stop shop for the entire project. The electricians also put recessed lights in our family room and ceiling lights in all the bedrooms. We couldn't be happier with everything. The new system works great and is much more efficient. Every staff member was respectful and top-notch at what they did. I'd highly recommend Greiner for any project involving HVAC and/or electric. read more

Returning customer. This time for a new water heater. Original call was to come out and take a look at the current water heater and give me the bad news. Was very up-front about my choices and explained what they could do. So, I got a new water heater. Installation was very fast which surprised me. All done within a few days. Thank you Edgar and the team. read more

Had another excellent check-up on our AC unit by Daniel James with Greiner Heating and Air! Daniel was friendly, knowledgeable and professional. He has been to our home before and treats us like family. We appreciate Greiner Heating and Air so much. They come twice a year to check on our heater for the fall & winter and then our AC unit for spring & summer. We got our new water heater through Greiner as well. They gave us a great deal and we have had no problems with any of the work they have done. ThAN YOU Greiner! read more

Thanks, Greiner Heating and Air for the professional and smooth installation of our new Lennox Heat Pump HVAC system. After 40 years of commercial construction, I have worked with many contractors and Greiner ranks amongst the best, in my opinion. The estimator found rebates that other competing contractors missed, saving thousands of dollars. The 4 person crew was efficient, professional, and clean. The communication and timeliness were outstanding. I strongly recommend Greiner Heating and Air. read more

Greiner's scheduled maintenance checks, one for heating, one for cooling, are a great value. We recently received our cooling season service. Ray and Angel were thorough and considerate, fine-tuning our system, cleaning the coils and monitoring the performance of the equipment. Turns out our compressor is drawing a little more electricity than normal. No hard-sell, Ray and Angel were forthright about this, explained options and followed up with a quote with several options via email the next day. Overall, we are very pleased with the service and care we received and now know our system will operate dependably and efficiently. Plus, it was great to talk a little baseball, too. read more

Greiner - Ray & Angel - great service - Heating & Air Conditioning/HVAC Near Me - Dixon, California

Greiner replaced our old system with a new heat pump furnace and AC system. They also installed a tankless water heater. While the work done was good, they seem very high priced and are constantly pushing add-ons and extras. I should have gotten more estimates. I also recommend always taking a day or two and researching the add-ons they will try to sell you later on. I am not sure but their technicians may be selling you equipment on a commission, which seems like a conflict of interest between serving the customer and adding to their paycheck. So overall I would compliment the quality of the work but question the super high pricing and pressure to buy add-ons. Shop around. read more

Sam and Enrique recently installed a new HVAC system, reworked our ducts and blew in insulation and they did an excellent job. They were very professional, explained to me what they were doing and left the property clean when they left. They were very considerate and I appreciate everything they did. We have had a maintenance plan with Greiner for years and will continue to do so. read more

I've had a service plan with Greiner for about 5-years now and have been very happy with the service. During that time, they gave me a heads up on the performance of my HVAC in addition to keeping it going until we could find a good deal on financing. Like so many HVAC companies, I've never felt like they were pushing me for an up-sell. read more

Called on Wednesday evening and they showed up the next day and earlier than expected. Chris was knowledgeable and friendly. He fixed the problem with our AC unit and explained the process and what to probably expect I. The future with our unit. The customer service ladies who made the appt. Kept me up to date with the process and very friendly. read more

Fantastic service starts with the phone call,wonderful customer service,they did all the Attic work in my home now my AC runs at 72° when needed and cools the whole house down so grateful with all the great workmanship, I will return to Greiner, Heating And Air when I need more work done at my house so pleased, had to do a follow up with some permits and I talked to Debbie thank you for hiring the best. She handled my concerns and let me know that everything is in working order Thank you Debbie. read more

Very poor customer service. Unresponsive and unhelpful. After spending $25,000 with them, no thanks or appreciation for my business. No follow-up after installation. Not recommended. read more

Kody, Kayla, and Betty... so many have been amazing to us and for us. Thank you for your genuine service and standing behind what you do each and every day for our community. Your expertise is much appreciated during the times we all find ourselves in. read more

Very responsive, courteous, and professional. Heating problem was quickly fixed with no up-sale. The best local provider in Dixon. read more

With the weather warming up we decided to test out the air conditioner and good thing we did. It was not cooling and so had to call someone. We called another place but they couldn't fit us in until next Tuesday. After checking on the warranty we decided to call the manufacturer who ended up giving us Greiners name and connecting us to the company. They gave us a Saturday time but ended up calling us later in the day saying they were in the neighborhood. We were home so perfect timing. They did an inspection and found refrigerant was low. After checking a few other possibilities it was settled on the refrigerant. Jacob was very friendly, explained everything and made sure to wear a mask and booties in the house. Very happy with the response and with the service. He said if any issues to contact them again and they would be out. Thank you for the great service. read more

I asked for a quote which was performed by their estimator who was VERY personable and professional. I wanted to look at a mini split system rather than replace my original compressor and ducting system for which I had already received a quote from another HVAC contractor. The quote was figured by entering numbers into his laptop in a program. The number it came out with was 150% of the quote to replace the existing system. Also, the program provided NO breakdown of the estimate showing equipment and installation numbers separately. As an engineer, I am use to getting quotes in a format showing all separate associated costs. I asked if they could do the installation of owner purchased equipment and he said " We don't do it that way" I know they have a good reputation but the quote received was WAY TO HIGH! read more

Our AC failed during the big heat wave in September in Dixon. Since Greiner installed our AC system, I called them to come out and diagnose the problem. The tech arrived the next day and said the problem was a burst capacitor. I asked how much to replace that part and they quoted $300+. I thought, "this must be a really expensive capacitor!" They put in about an hour of work. Later, I found the capacitor only costs about $17. So we paid about $325 for one hour's work! In addition to that, we still had to pay the initial "visit fee" of about $90. One would think they'd drop that, since the real job was so expensive. I'm through using Greiner -- they are way too expensive. read more

My parents had Greiner out to look at their thermostat. the unit on the wall wasn't showing the numbers clearly and wouldn't change temp. the technician that came out told them they needed a new thermostat and it would cost $1600 dollars. taking complete advantage of elder folks. thankfully my parents said no. we were able to replace the thermostat for $140. i don't recommend this company and be very cautious and get a second opinion if you have them out. read more

We just wrapped up a very large job with Greiner and I must say you get what you pay for... In a good way.. They were definitely not the cheapest bid we got, in fact, they were one of the higher bids, but the attention to detail, the customer service, and just plainly their behavior during their project made it worth every penny. We replaced our entire HVAC system, including all of the duct work in our attic. It was a very big job, but at every corner, they took the time to constantly describe every detail and explain things to my elderly mom (since it was her home). Even when some small mistakes were made, we noticed some small leakages, they immediately came out several times to make sure it was taken care of right away. All in all, their staff are absolutely top notch and we've worked with many other contractors in the area. Thanks Greiner for an incredible job well done. read more

Probably saved our lives. An exhaust vent became detached from the vent in the roof - pouring CO2 and water into the attic- the technician found the problem, and fixed it... no idea how long it was like that - but we're thankful it was found. read more

I hired Grenier to replace my aging and poorly installed central heat and A/C ducts. They did a great job, designing and installing a much better ducting system. I only had one issue with their work, and they promptly came back and fixed it - so great resolution of problems! I just hired them again for the annual maintenance of my furnace and A/C - plus my water heater. read more

My family has lived in Vacaville since 1988, and almost since the beginning Greiner , heating and air have been our go to without fail, most recently we had some air condition work done and as always from calling the office and speaking to Sarah, to Cody Who assessed our problem , to Matt and David who did the repairs, they came did the repairs, keeping us informed the whole way thru, Matt completely vacuum the carpet areas, Thank you Greiner for putting a smile on our faces ( 10 Stars ) read more

We had a new air conditioning unit and furnace installed last week. We are very happy with the service we were provided. Noah, Sarn, Eduardo and Diego showed up on time and were very professional. They explained everything they were doing and answered all questions we had. We would definitely recommend them. Kody was also great! read more

Awesome people and the technician was very informative on what happened and how to prevent it from happening in the future as well as other tips and tricks to keep the system healthy. read more

He checked out our AC system and told us what shape it was in. He told us the price to fix it. He wasn't pushing us to buy a new unit.

We had an HVAC tech come out to repair our a/c. Our unit needed a capacitor however the tech told us he had run out of our type of capacitor even though it's a common type. He said he had a more expensive type on the truck and could repair it immediately or else we would have to wait a week for him to return with the correct part. We were going through a heat wave of temperatures over 100 degrees at the time. He told us they only refill their trucks once a week. We felt we had not much of a choice so we were forced to buy the more expensive type so we could get some cooling after a week without it. Our tech also tried to get us to replace parts we didn't need and when we didn't choose the more expensive offers, our tech suddenly became cool and distant when he was very friendly before. We will never call this company again. They overcharged us as well for a simple repair. Don't use this company! read more

I have a preferred technician Jason, he's super friendly, very knowledgeable and very efficient. This is my go to company for my own home and my rental. read more

I had a problem with my thermostat and HVAC. I was scheduled for the next day for diagnostics. Edgar came out and was able to ascertain what the problem was and fixed it two days later. Edgar was professional, competent and efficient! I am very happy with his service. read more

Thankful for how fast Greiner was in diagnosing and fixing our unit during a heatwave. They have great all around customer service from the office staff and field staff. They are also very thorough and knowledgeable in every step of the process. read more

I've been a customer of Greiner Heating & Air for many years and have been very happy with the service I've always received. The staff in the office and the service personnel are all exceptional. They make you feel appreciated as a customer. read more

Our HVAC had intermittent start and stopped and with the unit being over twenty years old it was time for a replacement. Alex came out to perform the assessment and was a knowledgeable and courteous serviceman. Shout out to Eric and Cody for a seamless installation. Overall service from the office staff to the technician and installers everyone was professional, respectful and provided excellent customer service. read more

We used them years ago for new A/C and were happy with their service. My husband has met the owners and said they are both very nice. My question is why they don't do some test marketing on the ads that they put on the radio. Why would they let Patty sound like such an airhead in the latest one about digital coupons? I can't help but feel that the average person listening to those commercials thinks, "I'm not hiring anyone that sounds that dense!" I change the station every time their commercials comes on. And the repetition of the information is so annoying. Represent her as the intelligent business owner that she has been for years! read more