I responded that I would not recommend this company's service on their Facebook page due to poor customer service which I experienced during a service inquiry. The company, and the owner of the company from his personal account, launched into an attack asking for a receipt. I did not proceed with having my mower serviced here because of the poor interaction during my inquiry, thus I did not have a receipt. The owner, as the company and as himself, attempted to find my place of employment (which for some reason he believed was Springfield Catholic Schools), tag them, and defame my morality. I do not work for the Springfield Catholic School System, and am appalled he involved a religious institution in his absolutely unhinged exchange.
At best, this man is unhinged, at worst, he is dangerous. Tracking down (or trying to) personal information about someone that leaves a poor review is dangerous. My recommendation would be to avoid this gentleman and company rather than risk displeasing him and experience what I did. read more