I've used Greg for years. Always had a great experience. He fixed a mower that a major chain store said had a blown motor. It cost $68.00. Thanks Greg for being honest and extremely talented and trained in what you do. And congrats on the new building in Nixa. Obviously You have a lot of very loyal customers!!! read more

Overcharged, I paid far more than necessary to get my mower running again. They also suggested work that wasn't even necessary. Maybe they thought I was dumb enough to fall for it. It is good to see I am not the only one who has had a very negative experience with Greg's Mower Shop. I would rate them as a zero if I could. read more

Very rude! Said I used "junk" when I only use OEM parts. When I refused to pay $30.99 for some 94 octane gas & $45 for some tire sealant, he told me to "pick up my junk & move on". I have screenshots of the conversation. read more

Greg's mowers The owner Greg has no integrity .. Quoted me a price and charged I lost $750 to this business what are you gonna do he has your mower and won't release until you pay whatever price he claims you owe I do not recommend this business whatsoever read more

Follow on to previous comments: After increasing estimate from $500 to $838, Greg delivered mower and demanded that I pay him in cash only. He said he thought I would call the credit card company and revoke the charge. He drove off with my mower and I had to threaten a law suit before he took my check at his shop. In reviewing the bill there were excessive charges everywhere. One example was a throttle cable $69.99 that I could get on Amazon for $16.39. $65 pick up and delivery fee for 1.5 miles? I mentioned how more and more people are relying on reviews to make purchasing decisions. He said he did not care about bad reviews, as they were only from people like me and he did not want their business anyway. I'm a Viet Nam Vet and strongly advise going somewhere else to have your mower repaired, unless you enjoy being over charged. read more

The owner is a jerk. He left my mower out in the rain for two weeks (waiting for parts) while tending to his commercial customers. When I picked up the mower he complained that he had been tripping over my mower and was glad I finally came to pick it up. Got the mower home and pulled back on the safety handle to start it and the cable on the safety start broke because of rust. I took it back to him and he insisted I pay for the new cable. He does not value his customers and is very rude. Do not do business with this man. read more

Always had a good experience here. There's a reason this guy has been in business so long when other mower shops fail. I will continue to use them for my repair needs read more

Let me start this by saying I've used Greg's service last year w/o incident, in fact he did quite a good job and was quite friendly. I had another issue w/ my riding mower and decided to give him a call. We had an appointment for 11:30 which required me to leave work early to get home. I showed up at 11:32 and saw that he wasn't there. I waited a few minutes figuring he was running a bit behind. I went to check my mail and noticed an invoice from Greg for $40 for missing my appointment. I spoke w/ him and he said that he waited until 11:35 (untrue), rang the doorbell, then left. I asked him why he didn't call me before leaving and he didn't respond. I told him I was not going to pay $40 for missing an appointment by 2 minutes and w/o even getting a phone call from him, which ANY type of service company would do. He said he didn't need my business and for me to not call him back. I don't understand how he can think conducting his business this way is a good idea. He lost out on my business today and any future business because of a phone call. read more

Horrible experience, I would definitely not recommend! My husband dropped our mower off for routine maintenance and was quoted $230 and work to be completed in 10 days. After 15 days we called in inquire if it was done yet and the response was very rude! Basically told that it would be done when it was done and not to bug them again. Over 20 days in total before they called me and told me it was done, but they wouldnt return my mower until I paid the $600 bill. No explanation as to why it was more than double our agreed upon amount, just pay up or they were keeping our mower. I paid the bill and now my mower won't even run. One of the guys employed here basically told me that we were ripped off and he was sorry. We're looking to Nixa hardware for a fix now. read more

I have used Greg's Mower Shop since last year. His employee is very courteous and polite. He will do his best for a customer. The past few experiences with the owner however have been quite the opposite. He is rude and disrespectful to his customers. I have decided to find other mechanics that are willing to work on my equipment and treat me the way that they would like to be treated. My mower sat up there for a week, I was told there was a work order on it, before I went up to check on it. The mechanic was originally going to take it home and work on it. But the owner asked why it was there and to do a work order on it. When I went to check on it, I apologized to the owner that I should have asked him if his mechanic could do side jobs. His response was "I have no idea what your talking about ". Then proceeded to inform me why he couldn't allow side work to be done at the shop. All this when I thought that the mechanic had taken it home to work on it. When I asked him when it would be ready, he told me I was at the end of the line. Hard to believe when I was told there was a work order done on it a week prior! I should have listened to the other people and taken it elsewhere. Don't worry about telling me you don't need my business, because me and my family will find someone else understands good customer service. read more

Fair price and great work. I have used them twice now and the customer service is wonderful, they completed repairs within a week and under bid. Would recommend! read more

AVOID AT ALL COSTS!!!! The guy ripped me off, he's rude, and obviously doesn't know how to fix my mower. Read his replies on Google to the other reviewers to see what an ass he is. Not to happy with him right now. First time he was out to give my mower a tune up. Then the mower died after 1.5 mowings. He came back again and blew out the carburetor, but it died again after 1.5 mowings. Came back again and put in a new carburetor for nearly 60 bucks, but said he didn't charge me anything for labor. The mower died again after 1.5 mowings. Here I sit with a dead mower....... Update - Well he called me after I sent him the following text: My mower just died again yesterday with the same problem. Not to happy since I'm out the price of a new carburetor and it's still not fixed. His Reply: It's the same gas over and over. Each time I've been out I've dumped junk fuel out of the carburetor. I understand you being unhappy...I wasn't happy coming out a 3rd time for the same bad fuel and not making any money for my labor. My Reply: WOW. It's fresh fuel bro. His Reply: Every time I come out there, there's water and stuff in the float bowl of the carburetor. Regardless of when you purchased the fuel, the fuel is junk. That's all I'm trying say. Not trying to come off rude or anything. My Reply: Really. Well you are. I've never had any problems like This with any mower I've owned. This one was working fine until you touched it. Then he calls me and just rakes ME over the coals telling me how rude I am when he's yelling at me. LOL WOW!!! Worst business dealing I have EVER had with anyone! He never said anything to me about my gas being junk and I should buy gas somewhere else. Guess I should let Casey's know they built an empire by selling junk gas. Bought gas there for the last 10 years for all my mowers and never had any problems. All I can say is WOW!!! read more