Great staff. Very good folks working there. Equipment was top notch. Quick in and out for both pick up and drop off.

Great business! Very helpful staff. Just returned a scissor and equipment worked great!

rented a concrete saw for 2 days and arrived at the job site and the valve was cracked, ran into town and installed a new valve then it quit workin, cut 12 ft of the 350 ft of concret, then still proceeded to charge me $140.35 not the way you take care of a regular costumer. read more

Quoted one price and then when I arrived to pick up the equipment the price was almost doubled. When I showed them a confirmation of the lower price on their website they were unapologetic and rude. read more

I called superior rents yesterday to inquire about a tiller. I was greeted by friendly gentleman who was able to answer all of my questions and reserve the tiller I needed. Since I had already done my research and I knew which rental companies had which tillers and at what price, I knew they had the best tiller available and also at the best price. When I arrived, I was shown the tiller and thoroughly instructed on how to operate the machine in a straightforward and simple way. The gentleman was also kind enough to attach their trailer to my truck. The tiller I rented was a very large tiller, but because the ground I was tilling hadn't been touched in over 20 years, I knew I needed something with weight and power. Their hydraulic tiller was the best tiller I have ever used. With the back problems I have, I need a machine which can do the work for me. It did require me to do more work than I would have liked to, but you can't expect tilling to be an easy job. I returned the tiller this morning and was greeted by the same person as before along with another gentleman who were in a much better mood than you would expect from someone that early in the morning. After checking over the machine, I was promptly on my way. This was by far, the quickest and easiest rental experience I've ever had. I will be returning in the future. read more

Superior Rents & Sales - Their most beastly hydraulic tiller. Easy to use and very powerful. - Machine & Tool Rental Near Me - Springfield, Missouri

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I went in yesterday to rent a bob cat Kubota because thats what I had rented before and I was familiar with it. However i was told they was being delivered at 6am this morning all of them. And they would be out for 3 days. I get their this evening and everyone of them are sitting their. So I was lied to. Then I was told the one they did rentvme had a hydraulic leak but they told my husband it was a small gas leak. So when I went to fill it back up I could hardly get the door open on the tank because it had been jammed so when I went to turn it back in the mechanic was so rude. I didn't do anything to this. I feel they rented it to me knowing their was issues with it and was looking for someone to pay for it. Because like I said the one I requested they said all would be out at 6am. I did enjoy renting from this company. And I rent alot of things. But if this is how they are going to do business I do not want any part of it.And if I'm going to get lied to ...not cool. Will I return i really don't know read more

We rented a saw and an accident happened and equipment got damaged we were honest about it we were told it couldn't be fixed so we were charged a lot of money we just went back in there a month later and the equipment was repaired not replaced they lied to us would not recommend them they are dishones read more

The guys at the south Springfield location were great. I needed to cut a chunk of my garage floor out, pour and re-level it. They set me up with all the equipment and gave me pointers on how to do it. read more

I rarely write reviews, but am absolutely compelled to write this review because when a company goes above and beyond what is necessary to provide customer satisfaction they should be applauded. I had reserved a Track Skid Steer to clear an old road and finish some work that is beyond my tractors ability. The day of pick up Keith, Dave and Matt decided to make sure my truck was capable of towing the unit. They were aware of the gross weights of every Skid steer and advised me to chose a safer (and less expensive unit). Furthermore, they made sure the unit was loaded and secured correctly. Upon arrival at the job site (one hour away) the unit was not working correctly- a crazy, fluke deal, no ones fault. We spoke several times on the phone and Dave volunteered to drive to the location and fix the problem. An hour later Dave was not satisfied with the machine. He surveyed the job site then took the machine back to the store and brought out a new one (after hours, on his own time). Once again Dave politely apologized for what was not even their fault. He quickly made sure everything was in working order. When faced with problems, Keith, Dave and Matt came up with solutions. Throughout this whole process, these three guys were polite, courteous and fair. They bent over backwards to make sure I was a satisfied customer. Where there should have been frustration there became faith-- that customer service is not dead, and the good people at Superior have earned a loyal customer. read more