I made an appointment more than a week ahead for a Saturday at their suggestion. The time cam and…read morewent. I called and no answers. Left a voicemail. Called back 20 minutes later and he said he had an emergency. Maybe he did, but he didn't elaborate to make it sound believable. Sounds like he forgot. Back to the drawing board. Meanwhile, my couch is still broken.

I had a minor repair on a large piece of furniture. Bob came on time and made the repair during the…read moresame visit. You can't even tell where it was damaged! He gave me a very reasonable estimate for refinishing a piece of furniture. He'll get that business just as soon as I can do it. Highly recommended! Other shops wouldn't bother with pickup or delivery. Their loss! Bob does excellent work.

I am from out of town, only brought one pair of shoes - Birkenstocks. I small metal piece broke on…read morethe shoes, and they were unwearable. I called and Toms Shoe Repair was able to fix them in less than 2 hours. I wish I lived closer, I would love to bring my business to this place.

Excellent service. We needed a pair of slides repaired that were from our honeymoon in Greece…read more They explained what they could do, gave a reasonable time for completion, and were very affordable. The repair turned out great and now my wife can enjoy them again.

Good workmanship and helpful staff. Able to do the work quickly and not expensive at all.read more

The zipper to my boot had gotten off the track. I asked for help getting it back on track and…read moreclosed. The service person immediately said he might have to replace the zipper. I said they were fairly new boots. The zipper shouldn't need to be replaced. Then he said that I should return them. It was like he paid no attention to what I asked him to do! Just fix the zipper! He was surly and never smiled. He did fix the zipper and in a short amount of time. Charged me $15 which I thought was too much. Won't be going back.

such friendly people! great service. definitely recommend , bring you mowers here! thank you, dave,…read morefor top-notch service.

I can't say enough about this business and it's owner Dave and employee Big Mike. They are…read moreprofessional, reasonably priced, and quick when performing repairs and maintenance. We are blessed to have such a wonderful service provider in our community. I highly recommend Springfield Mow and will be a loyal customer for years to come.

Apparently they over heard me saying the I resold a bumper and now they banned me from coming in?…read moreIs this legal? If I pay them what they're asking for the parts then why does it matter what I do with them? I've done tons of business with them. Workers complained about picking up carts when that's their job to bring them inside... isn't that why you get paid. Workers are extremely lazy and rude. If you don't like your job work somewhere else?? That's the reasoning behind the ban, reselling a bumper and not bringing a cart in. No warning, nothing. Seems like they don't want anyone to benefit except them which is extremely unprofessional and selfish.

Good service when buying my car. They fixed everything that needed to be fixed to get me a good car.read more

My husband and I rented a new concrete buggy for a day and spent our time scrubbing and power…read morewashing it after use. When we went to return it and it wasn't completely spotless, we were charged an extra $90 for labor "because they have to clean it." We rented from them once before and the buggy had some residue on it when we picked it up. Why wasn't that one perfectly clean? Because that's to be expected! It's concrete; nobody is going to get it perfectly clean.

Good quality equipment that's maintained and ready to go. Appreciate the professional yet friendly…read moreassistance in every transaction I've ever had with them. GREAT JOB, all that make up the successful business of GENERAL RENTAL CENTER SPRINGFIELD MO.

First, they ruined the leather patch on a WW2 Coast Guard banner by putting it under heat without…read moreprotecting it. Then they left it to me to research a replacement value. As I waited for a response from the Coast Guard museum that never came, they sent off our family heirloom as an insurance claim and tell me "It's gone. We can't get it back." I was never contacted that they were sending it away. I am devastated. What's more is that Kim Smith, manager, was aggressive, defensive, and only rolled out an apology because I basically asked for it. It was as if they were accusing me when they ruined the banner, didn't offer to promptly compensate for it, then got rid of it with no way to get it back. She also gaslit me saying she called. That did not happen. I also have checked my cellular records for any incoming calls and there are zero. She stood there and lied to me with a lobby full of customers in an aggressive manner. Never. Ever. Trust your possessions at this location. It is not safe.

Ruined a 300 dollar velvet coat and took zero accountability. The risk factors to cleaning the coat…read morewere not explained. In addition, the cleaner KNEW they had ruined the coat and did not tell us when we picked it up. We discoverers cut when we got home. Management was mouthy during my phone call and overall showed lack of emotional resiliency to a VERY UPSET customer. I would recommend you take your cleaning elsewhere, especially if it's something of value.

My experience with Wand's was A+. The measures were taken for an odd size watch band. Also, turn…read more-around time between ordering the new band and pick up was much quicker than anticipated. Highly recommended customer service and well- satisfied with all aspects of this business.

The customer service was excellent. The ring repair what we hoped for. Great family business.read more