Tow truck driver backed into the front of my Truck, Smashed the bumper in at the top of the bumper…read more Called the dispatch as soon as I realized that's what they did, and was told to call them on Monday and ask for a manager. Manager tells us, "your truck was all ready so rusty...all we will do is if you want, bring it to us and we will pull the dent out for you" Seriously??? Don't use this company their driver was incompetent and their customer service sucks!

My car was broken down .5 miles from Complete Towing. I called and they told me it would be 20…read moreminutes - Perfect !! I waited 45 minutes before calling them back and was told the truck was rerouted to an accident. But it shouldn't be much longer. I waited another 45 minutes before I called back again asking if I had been forgotten. When she tried the call the truck, the driver didn't answer. So I had to cancel my pick up and had to call another tow service to come get me after wasting almost 2 hours sitting in a lovely part of Flint, waiting for a truck that was .5 miles away.

Richard was quite professional and kind. He helped me get up into the truck by cupping his hands…read moreand carefully lifting me. What a rock star!!! He deserves a raise!!!

Helpful and friendly. Came in stated time. A few more characters of text to say they were good and…read moreget to 85 characters.

The wise Chevy dealership transferred me to Louis towing. They informed me they would arrive in…read moreone hour. They did arrive in one hour! Tow truck driver was cool. Very good experience in a stressful situation. Price was right.

If I could leave negative stars I would, paid 500 for a towed vehicle, driver busted the oil pan…read moredropping it off. Called the business was told it was got told it was leaking oil. We'll they had it all week so if that's the case there would be no oil left to leak out. Good thing the police use them or they would have closed years ago. There was a day when you could trust people. Not this place.

these guys are a go to! drove over an hour to drop off car after sitting at dealer for 6 months!…read moreLogan was fast and very profesional would recommend!

We were stuck on the side of the road on I75. It took the tow truck 1:45 minutes to show up just to…read moresay that they they only have two drivers out and can't take my husband and I to the Collition shop where we needed it towed.. and that one of us would need to call an uber. Robert the tow truck driver argued with my husband and said that he hated his job and left us stranded at 11:30 at night. If they could not do the job, they should not have taken it and made us wait just to leave us there. What a horrible company!!!

Had to move a car from Mount Morris to Clio. Clio Towing responded quickly and showed up very…read morequickly!. Even waited while we got some salt so the truck could back up the driveway! Great friendly Service!

I had to have my truck towed in for repair. I called Clio towing and they responded right away…read more.they were respectful and friendly. I recommend them to anyone in the area that needs help.

Terrible company to work for gets drunk almost every day / night . Doesn't send you calls so when…read moreyou go get them yourself he lies and yells at you don't maintain maintenance on any of his trucks and when you go to leave he will slap every charge that he can possibly do to make it to where you don't get a paycheck he will lie straight to your face about prices of things and even if you bought them because you truck didn't have one and he wouldn't buy one ... and you have receipts and other workers saying the same thing is a problem . He can't get up at the right time for you to start working and changes prices on Towbook tow / calls and will lower your check for now reason

Avoid Lee's Towing--Unprofessional and Inconsiderate Service…read more My mom's car recently broke down, which was already a major inconvenience after a recent costly repair. Coordinating schedules for school, work, and appointments was stressful enough, but as soon as we got her car back, it broke down again and required a tow. Her insurance company assigned Lee's Towing, and while the initial interaction with their staff was fine, what happened next was completely unacceptable. The vehicle was simply dropped at a large dealership, keys left in the car, with no effort to communicate with the dealership's service team. This was on a Friday around noon--well within business hours. We patiently waited for a call from the dealership on Monday. When no call came, we followed up on Tuesday, only to learn that the dealership had no idea the vehicle had even been dropped off. They couldn't locate it. We had to physically drive there and search the massive lot ourselves. Eventually, we found the car, pulled the keys from the ignition, and handed them over to the correct service team--something that should have been handled in the first place. This lack of communication added several unnecessary days to the repair process. When we communicated this issue to Lee's Towing, their response was dismissive at best: "Did the vehicle make it to its destination?" They showed zero concern for the fact that the keys had been carelessly left inside and no coordination was made with the service team. Bottom line: Lee's Towing does not care about customer service, communication, or ensuring a secure and professional hand-off. If your insurance company assigns them, say no. They are not professionals; it seems like they are simply focused on rushing to the next job and making a quick buck, with no regard for your time, situation, or peace of mind. Don't use them.

Our 1957 VW Beetle broke down after a car show and needed a tow. Hagerty Insurance contacted Mr…read moreNice Guy towing, which reached out to me, ASAP. From the time we started communication to the time they dropped us off, the entire experience was pleasant. Professionalism at its finest! HIGHLY RECOMMEND!!!

Johnnie was the best tow truck driver I've ever met. He was more than helpful and very informative…read morein the issues I had. I would highly recommend him and Mr. Nice guys towing for all your towing needs. The company is lucky to have him on their staff!!

They sent a guy to pick up my vehicle. I made it apparent to him that I would follow him. He barely…read moretalked to me and put another vehicle on the tow behind mine. He drove off so fast, purposely trying to make me miss lights to lose me and turning and driving literally recklessly with my vehicle on the flat bed and another vehicle pulling. My vehicles destination was less than 10 miles away. Since he lost me, I went ahead and pulled up to the location. It took him 40 minutes to get to the location with my vehicle. He drove my vehicle for obviously 20 minutes away, on the highway and 20 minutes back to my location. So he passed my location to drop another vehicle off first. By the time he arrived with my vehicle, the service department was closed. He showed up with a nasty Attitude that felt very discriminatory because I had done nothing wrong to him. He threw his phone through the drivers window of his truck and it went out the passenger window to the ground. He was upset because I asked him to park the vehicle by service, since it was inoperative. I will never use that service again!!! He even slammed my vehicle in park, once he got it off the truck. Not to mention that when he lifted my vehicle on the truck, at the original location, my front wheels were straight. By the time he dropped it off, my front wheels were turned to the left from him driving so reckless. He peeled out of the parking lot. No thank you for choosing us to tow your vehicle or anything. I have no words for how dissatisfied I am with this company. DO NOT USE THEM!!!