Terrible company to work for gets drunk almost every day / night . Doesn't send you calls so when you go get them yourself he lies and yells at you don't maintain maintenance on any of his trucks and when you go to leave he will slap every charge that he can possibly do to make it to where you don't get a paycheck he will lie straight to your face about prices of things and even if you bought them because you truck didn't have one and he wouldn't buy one ... and you have receipts and other workers saying the same thing is a problem . He can't get up at the right time for you to start working and changes prices on Towbook tow / calls and will lower your check for now reason read more

Avoid Lee's Towing--Unprofessional and Inconsiderate Service My mom's car recently broke down, which was already a major inconvenience after a recent costly repair. Coordinating schedules for school, work, and appointments was stressful enough, but as soon as we got her car back, it broke down again and required a tow. Her insurance company assigned Lee's Towing, and while the initial interaction with their staff was fine, what happened next was completely unacceptable. The vehicle was simply dropped at a large dealership, keys left in the car, with no effort to communicate with the dealership's service team. This was on a Friday around noon--well within business hours. We patiently waited for a call from the dealership on Monday. When no call came, we followed up on Tuesday, only to learn that the dealership had no idea the vehicle had even been dropped off. They couldn't locate it. We had to physically drive there and search the massive lot ourselves. Eventually, we found the car, pulled the keys from the ignition, and handed them over to the correct service team--something that should have been handled in the first place. This lack of communication added several unnecessary days to the repair process. When we communicated this issue to Lee's Towing, their response was dismissive at best: "Did the vehicle make it to its destination?" They showed zero concern for the fact that the keys had been carelessly left inside and no coordination was made with the service team. Bottom line: Lee's Towing does not care about customer service, communication, or ensuring a secure and professional hand-off. If your insurance company assigns them, say no. They are not professionals; it seems like they are simply focused on rushing to the next job and making a quick buck, with no regard for your time, situation, or peace of mind. Don't use them. read more

Needed jumpstart arrived within 15 min discovered had loose battery cables, very friendly polite expedient service

Where to begin, DO NOT WORK FOR LEE. He will short your check, find reasons to doc money from you, youll be buying your own def for the truck, own washer fluid. He don't care if your wipers suck he's to cheap to maintain the things needed for what a towtruck goes thru While he's off drinking 24/7. Holds a week back on pay to make sure he can stick you on the last check. very shady company and even worse owner. guy Knows nothing about towing. DONT RECOMMEND read more

This guy was awesome, he towed my camper home and I have a tricky driveway and got it in safe and sound! Highly recommend!

My break line blew in the parking lot while I was out in Flint, so I called my insurance and they referred me to Lee's and requested a pickup that was going to be 2 hours later. I was already bummed since I had already waited an hour for my insurance to get ahold of a tow truck. Waited the two hours, called insurance back, and was told to wait another half hour. I called again and was told that the tow truck got in an accident and to wait another half an hour. I waited again (sitting pretty at 4 hours now), called again, and was told they needed to re-request a pickup since Lee's was no longer taking their or our calls. Worst experience I've ever had with a towing company. I recommend just pushing your vehicle home instead of dealing with these...people. read more

Was in an accident and totaled my vehicle and this is who my insurance used to get said vehicle. When he showed up the car would not start which I offered to try to jump the vehicle. He sat in his truck and watched while I hooked everything up (26 year old female) after only a minute or two he got out and tried to start it again to no avail. He then suggested we try to push it out (the car is in our flat driveway sideways) when the car did not move he got angry and shouted rudely "fine I'll just drag it out of here then". It seemed like he was upset because he had to take the extra step to get the chain out and pull it backwards to be able to get in front of it to hook on to, all of which took about 3 minutes. If your business name is "Towing and recovery" it baffles me that you would get upset and be rude because you have to do your job- tow the car. AWFUL customer service, would not recommend to anyone. read more

Lee's Towing And Recovery - Towing Near Me

Called for a tow before 12 noon, the man said approximately 45 munutes... waited almost 2 hours, texted the number he provided with no response. Ended up canceling and going with a company that may actually show up and communicates. Very poor customer service skills and business ethic. read more

I am an older woman and needed help with a dead battery. Lee came right out, charged the battery, and only charged $40! He is a very kind man and answered my many battery questions. He also advised me to start my car and let it run for about 20 min. every few days since I only take it out a couple times a week for a couple of miles. This is the best experience I've ever had with this type of service!! Thanks Lee!! Great company to deal with!! read more

Fast and professional service. Locked my keys in the car before work and called Lee's Towing and Recovery. They came and got my car I unlocked and didn't cost and arm and a leg. read more