5 star treatment and personal service with a smile. That's Rob's service promise. I've been coming…read morehere for 3 years now and drive out of my way to get here but it's well worth it. If your looking for a mechanic or engine service these guys are the best in the business I've found. They stand behind there work and the parts the use. I had a situation last year when my front end power steering unit went out. They replaced it and unfortunately the unit wasn't working correctly. This was a 6 hour job at 80 and hour. I called and the pushed the business they had for that day back. They replaced the bad new unit with a replacement at no charge. As I was leaving one of the customers who's work got pushed back was asking when his car would be fixed. Rob worked 4 hours past quitting time to make sure he had his vehicle the day he promised it. Way over and above. If you need a great mechanic you can trust them Robs is the place to go. Everyone is family here.

Best in professionalism, honesty, fixes it right the first time. A pleasant experience even though…read moreno one likes having to take their vehicle in to get it serviced.

Called around and they were one of the best prices around. They worked on my car and were not able…read moreto complete the alignment until I fixed other parts on the car. I made the repairs and brought it back. They worked well with me to schedule the work, however the technician tried to raise the agreed upon price, and also did not print out the alignment sheet when the work was completed.

Brought it to this shop after having some transmission issues. Told me I needed a whole new…read moretransmission. Had it towed to a different shop and they fixed it for $300 dollars. I'm so disappointed in cut rate for trying to take advantage of me.

Here's a review you could post:…read more I reached out to Monro Auto in Lapeer and was immediately put off by how poorly they communicate. Getting clear answers was nearly impossible, and the staff seemed disorganized and uninterested in helping. Their lack of professionalism gave me zero confidence in their ability to handle my vehicle, so I decided not to use their services at all. If they can't manage basic communication, I can only imagine how frustrating it would be to trust them with actual repairs. I would not recommend this shop.

The people here are wonderful to interact with,friendly,courteous and efficient…read more They have 'saved' me many times, today pulled in with slow leak tire and within 30 minutes they diagnosed nail in tire that I knew needed replacement but was procrastinating about doing it.Anyhow I was out the door in 30 minutes with 2 new tires that matched the 2 I had replaced 6 months earlier. I love knowing Monro Tire Lapeer is there to serve our community.I left a gift of a pastry cake for them ,I was that happy with their service.

This was a service request through Ford service on my app. Once dispatched, I started looking over…read morereviews and was concerned. However, I was pleasantly surprised at the swiftness and helpfulness of the driver who helped me get out of my driveway. Thank you so much, sir! Much appreciated on one of the coldest days of this winter.

My friend and I needed a tow in Clarkston. Insurance set us up with these guys. After waiting an…read morehour with no word, I looked them up and their # and address were in Lapeer. I called and confirmed they dispatched a truck, and said if we knew they were in Lapeer we would have gotten someone local. The guy answering starts yelling at me, tells me not to give him that, and that they're local, and their driver is 15 minutes out. I responded that they could have led with that, to which he says "well you could have acted like an adult" and hung up on me. Most unprofessional conduct I have experienced in decades. The tow truck driver, on the other hand was the complete opposite of the dispatcher. He was friendly, helpful and got the car started immediately.

Had some problem with my suv for the longest!!! My husband has some experience with cars & based…read moreon what he thought was wrong with it, he estimated that we would need over 2k for repairs! I heard of Avery's from local partnerships around town-- so I finally bit the bullet and called to bring my car in for repairs... I don't remember 100% but I think we were quoted around 1600 for repairs? Anyhow, after my car was completed, the total was a lot less than what was quoted over the phone. I was extremely impressed, not to mention, my car no longer sounded like it was shooting bullets everytime I stepped on the gas pedal I would truly recommend Avery's! They're super nice and the quality of work is amazing! I just recently took my truck in for new brakes also, again, I'm truly satisfied with the work! Thank you Avery's!

I have no skill in repairing cars on my own, which makes me vulnerable to be taken advantage of. I…read morefeel COMPLETELY comfortable with the staff at Avery's. Jim and crew are always friendly and educational. They don't try and oversell stuff you don't need. It's hard to find someone trustworthy in this space, but seriously look no further than Avery's!

I hate leaving reviews like this, but people should know. The place may do decent work, but I saw…read morewhat appeared to be a bed bug crawling by one of their chairs. That is beyond disgusting and completely unacceptable for any business. If you choose to go there, DO NOT, and I repeat, DO NOT sit in the chairs until they get that taken care of. I was absolutely grossed out.

We had a hole in the sidewall of our tire on a road trip , 750 miles away from home and 250 miles…read moreto our destination. They were able to get us in right away and help us with getting our spare on (unfortunately it couldn't be repaired because of the location of the hole). Fantastic service and great group of people. Thank you!

I had a bad experience with another auto shop and Jerry was able to get me in right away, fix the…read moreissue, gave me a great deal, and were beyond kind. I felt comfortable and happy with the work.

Always had a wonderful experience and time here for a regular oil change. Jerry and Mike were kind…read moreand generous! Definitely recommend them. Keep up the great work guys!

Pulled in parking lot due to a tire losing air. There was a nail in the tire. Walked in and all…read morethe stalls were full and the room had numerous customers. We were told it would take at least an hour and a half before they could look at our vehicle. We went out for a lunch and was called when our truck was finished. We were told there was a nail which he was willing to give me when I pulled out my wallet he stated there was no charge. It was great to have it fixed. Thank you Bell Tire

Worst experience ever! They will try scamming you and telling you need parts that aren't needed…read morebefore they will do an alignment. Learned that the hard way after I bought tires from them. Took to another place and they did an alignment with no issue and said no parts were needed. Saved myself 2,000 by getting a 2nd opinion. Not sure if they do this to all people or if it was because I was a women, either way they were dishonest and I will tell everyone I know not to trust them.

I called their office at 730 am, and they said truck will be there in 15. 45 min later a truck…read moreshows up. He hooks me up and as were walking to cab, he says he has to unhook me. I said no way, I've already waited too long and have a shop waiting. Still unhook me and takes off. I tried calling their office to ask WTF, but no answer. Use these guys at your own risk.

Called the business and the lady on the phone answered right away, extremely helpful and…read moreprofessional. Driver came quickly and was able to pull my car out of the ditch. Price was fair. Will definitely use them again if needed. Thank you all