Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Great work from Anton, a member of Tony's team. I used Tony's to install two AC box units and…read morebrackets. Anton was timely, professional, and kind. He went above and beyond by cleaning pieces of the machine as well as the filters. Well priced and very responsive. I would defiantly go to Tony's Hand again. Highly recommend. :)

I had an excellent experience from beginning to end. The service was prompt, professional, and…read morecompleted with great attention to detail. Communication was clear throughout the entire process, and every question was answered quickly and honestly. The work was finished on time, the area was left clean, and the quality exceeded my expectations. Fair pricing and outstanding customer service made the experience even better. I would definitely recommend these services to anyone looking for reliable, skilled, and trustworthy professionals who take pride in their work.

Asked for dryer repair - appointment scheduling was quick. Technician came and reviewed quickly,…read moregot a quote, then had the part delivered. Technician came again for the repair and things worked well after. Quote was reasonable and maybe slightly above my expectations but within my range.

Fast response, was able to have same day initial diagnostics. Turned out to be a difficult repair -…read morebut the team communicated each step and followed through - determined and dedicated to solving my problem with a Miele dryer. Very profressional, highly recommend. Wish I found them sooner.

very professional kept in contact…read morearrived on time put on booties quickly diagnosed problem and even had part in the truck to fix the problem

asled for an approximate price over the phone for an igniter for stove. was told it was not an…read moreexpensive part. the guy shows up. installs the igniter and was in and out in less than 40 minutes. charged 489.00!!!! 250.00 of that was labor!!! way overpriced!!! would have been cheaper to buy a new stove!!! shop around before you call this company. I could never ever recommend them!!

Service was excellent. Price was reasonable. Service man was clean and tidy. I would recommend this…read morecompany.

Came a few days after I reached out for assistance and came on time. The repairman was very…read morecommitted to fixing my fridge and got it done same day. Highly recommend this company for fridge repair.

IMPORTANT: He doesn't take credit cards!! So be sure to have cash when you come pick up your…read moremachine(s). I'm so glad that this shop is so close to me!! I just moved to the neighborhood and was using my serger for the first time since dragging it 1,700 miles to NY. It was working fine - until it wasn't. Started making some noises then an entire part broke and flew off at me, mid sergering! I panicked. I don't have a car anymore (we sold them when we moved here), so I was happy to see that this shop was less than 1/2 a mile from my apartment. Yay! I called to make sure the shop was open one morning, then once I got confirmation, I loaded both my serger and my sewing machine into my wagon and off I went! I went ahead and left my sewing machine along with my serger as I feared that the long drive in the u-haul might've caused the issues with the serger, so I just wanted him to look at my sewing machine and do some overdue general maintenance while fixing my serger. He told me that he'd "take care of my babies" and I left them there along with my name and phone number. I got a call the next morning, letting me know that they were ready. That was fast! He replaced the broken part on my serger then did maintenance on both machines. They are BOTH working like a charm!! I didn't catch the man's name, but he's an older Greek guy who was very kind and friendly. We chatted for a bit each time I was there, and he was very nice to talk to. I'm so SO grateful that he's close by and does quick, good work!!!

Happy to have found this shop!! Traveled from White Plains to Queens because the reviews were very…read morepositive. My vintage Singer needed a craftsman who knew everything about older machines!! My machine was ready in one day and is humming!!!! The wiring is all new and safe. The owner, who is Greek, is a delightful gentleman. Do not hesitate to bring your sewing machine to S & K!!!!!

Responded quickly, clear communications, great value, and my appliance is in working order again!read more

My kitchen appliances got fried in a power surge. Robert came on short notice. He thoroughly…read moreexamined all the appliances that went wrong and explained to me very patiently. He is very reliable, honest, and hardworking. He took extra time to make sure every step was done correctly and professionally. Excellent service. Very reasonable price. I am happy that I found him and will definitely use his service next time. Highly recommend!

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

I called at 12pm about my oven igniter on a Saturday, Steven was here by 12:30pm, all fixed by 1pm…read more Thank you so much!