The greenix guy came and gave me a pretty good discount, I was in need of getting rid of all the ants in my house and they came at the right time. Not sure how they compare to other companies because this is my first pest control company. It's been 2months after of the first treatment and I barely see ants around. Overall, pretty effective. Although a little expensive even after the discount. read more

I really wanted to like Greenix but, they are horrible. Carpenter bees are still here and so are all the other bugs! read more

This company is terrible. They "show" when your not around, spray a few things Then leave. The BS excuse for more bugs is "oh well this is because it was just sprayed" it will be fine in 2 weeks. Mouse traps don't work, they just wind up in the pool filter, and still have the running lines in my soil. With these mouse traps, don't let them tell you they work and are safe, within 2 weeks my dog was dead from poison. (Confirmed by Vet). They also do NOT stop calling you. I can now see why people in my area don't use them. read more

if I could give them a negative 100 stars I would. This company is a total racket - do NOT sign a contract with them. They misdiagnosed the problem I had in my house. I signed a contract with them over the phone - on my phone - without knowing the extent of the endless bills I was signing up for - that I couldn't get out of. I finally had to call Amex and file a dispute. Amex agreed I had a legitimate complaint and blocked them from billing me any longer. But STILL the texts, the emails and the phone calls! No matter how many times I explained the situation to them this continued. I finally had to report them to the Better Business Bureau. They are the worst - RUN from this group! read more

Average service at best, although initial service was helpful. After two years of dealing with them, I decided to cancel service. Extremely difficult and confrontational process. My wife set up the initial consult, with me sitting right next to her, and they used her cell phone number on the account, but used my credit card. Anytime I had a question or needed additional service, I was able to effect that. As a matter of fact, other than setting up service with them, my wife never contacted them, it was always me. They verified who I was and our home address every time. But when it came time to cancel service, it became a different game. Now they insist I call from her cell phone number to cancel service, although I gave them her phone number during the verification process. Essentially, I can give them more business (spend more money) as the husband whose credit card is on file. But I can't cancel service unless I call from my wife's cell phone (despite verifying that information earlier). Makes ZERO sense! Because of their game-playing during this cancellation process, they have soured any good will I had towards them. I will NEVER do business with them again, and warn others to be very careful about dealing with them. read more

I signed up with Greenix during a stressful period when I was dealing with a pest problem. They sent out technicians who admitted they were unable to treat for the target pest, even though I signed up for service SPECIFICALLY FOR THAT PEST. I ended up resolving that problem on my own, but kept the quarterly service going because they had signed me up for a year contract. After my most recent interaction, I canceled immediately -- and I want others to understand why. During what should have been a routine visit (and, probably importantly, the last before my contract was up), the technician texted me claiming, "You have a rodent infestation." That's a serious accusation, and I asked for proof. What followed felt less like professional pest control and more like a high-pressure sales tactic. He sent a blurry photo of my outdoor AC unit (attached) and made vague references to "holes and tunnels" around my house. No photos of the supposed tunnels were provided. I was also told my bait stations weren't effective, even though they had untouched bait and visible spiderwebs -- a clear sign nothing had been inside them. I also have 6 dogs in this house, 4 of which are terriers and have absolutely hunted and killed a few rodents in this yard in the 15 years I've lived here. Is it possible rodents enter my yard from time to time? Absolutely, it's OUTSIDE, they live outside. Are they "infesting" my yard? Extremely doubtful. I also keep traps baited and set in my house and I haven't caught anything in there in years. The most disturbing part? The technician claimed rodents were in my AC unit and said this was a fire hazard -- with no evidence whatsoever. Using that kind of language without proof is not only unprofessional, it's manipulative. If that kind of hazard actually existed, it would be urgent and serious -- not something to casually toss out in a sales pitch. When I got home: * I inspected the AC unit thoroughly -- it had some damp leaves, but no signs of nesting, damage, or droppings. * My bait stations were undisturbed. * I walked the entire perimeter of my home and saw no tunnels, holes, or rodent activity. * I even checked my motion cameras -- nothing but a neighborhood cat. The whole situation felt like an attempt to prey on homeowner anxiety to upsell rodent services I clearly didn't need. I've kept my home extremely well-monitored, and there was nothing to support the claims being made. And honestly, even if they were providing competent service, they are still very expensive. If you're considering Greenix, be cautious. A reputable pest control company should present clear evidence, explain concerns respectfully, and avoid emotionally charged or fear-based tactics -- especially when referencing serious risks like fire hazards. This experience was a complete breach of that trust. read more

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.Beware, make sure you are given what they are offering you. We hired this terminator and were offered a plan that we did not receive. They were great, showed up the next day and did an extermination, but only did half a job, didn't do my complete yard, called and had them return again the next day, once again, the technician did half a job and told us he did what he was required. Call again, had a manger listen to the initial recording, as all thier calls are recorded, which is good, and she even heard what we told, but told us that is not how the plan goes, not even close to what we were informed what we were getting. The Manager offer a one shot deal which was the right job to our needs which we explained on the intital call, but would cost us more if we needed it again. Called to cancel and get a refund, and again the salesmen they are came out where he did say they were supposed to use another type of insecticide and wanted to send a tech back out, how could I of allowed that when they lied all the way to this point. Just remember, make sure what you are getting with this business or you will be mislead as well. They can deny all this,but they know all more calls to them are recorded and everything i stated is 100% true. read more

So very unhappy with greenix. They talked my husband into rodent bait boxes. We live in the woods, of course we have rodents! But there are feral cats here and they are killing them with their poison after they eat the rodents who have eaten their poison. It seems I need an act of God to have the boxes removed. They are finally coming in 9 Days, 24 DAYS AFTER REQUESTED! I WANT TO CANCEL OVER THIS BUT CONTRACTUALLY IT WILL COST ME OVER $300. I don't like the way they do business. The techs are great, but their business model sucks read more

Scam is the best I can say. They lie to get you to sign on and then comes the run around. Was advised need for weekly service for flea control and after scheduling with the acct manager the visits were cancelled and not notified. Called and told by another acct manager that weekly services aren't covered and would have to pay another $500 for another flea reduction. Service cancelled read more

I signed up with Greenix Pest Control due to a rodent issue in my house. I fully explained my situation to them and let them know the service needed. i signed up for service and a month into my service I called Greenix to report an issue. It was at that time I realized Greenix had misrepresented themselves regarding the service they provided. At that time, Greenix wanted to charge me an additional $399 for interior service. Based on my discussion with Greenix at the time I signed up, this was thought to have been part of my initial agreement; apparently it was not. I ended up cancelling my service and having to pay $249 as a cancellation fee. Greenix was a total disappointment and their customer service and account management teams were not easy to work with. For the price Greenix charges and the services they provided for that price, you are better off going with a different company and receiving a better value. read more

David Bruce came for my scheduled service. He was excellent and communicated clearly on the service. He was professional and timely. Great service and highly recommended read more

Greenix guy knocks on door (doesn't ring doorbell) despite the No Solicitors sign on doorbell. I answer the door & point out sign & he acknowledges but says "we were here in May and talked to your husband so we're just following up". I repeat "we're not interested" (which should have been obvious since we never contacted them after they first solicited in May) & then he says "...but is your husband here?" Excuse me? I then said "well, I'm his wife" and he cuts me off and responds with "well, I figured that" before I could repeat that we're not interested. Wow, really?! Employees need better training in what "NO SOLICITORS" means, as well as an intensive course in manners and that even wives can make decisions!! read more

1-Customer service is awful. You will need to explain something at least 3 times before they can understand the issue. If you ask for a manager, it will be another 3 times. 2-Techs are hit or miss. Some are fantastic & knowledgeable others are uninformed & try to hustle more money out of you. Always trying to sell more services. 3-You absolutely will NOT be pest free if this is your company. Been a year. Only continued for the last 2 months as I was in process of selling. Still have bugs. I've had more success spraying natural essential oils but buyers insist on pros. Absolutely do not sign up with this company. read more

I would give 0 stars if I could. This company is a scam. Don't provide service agreed to. High sales poor performance.

Came to get rid of fleas and it was like nothing was done! Fleas are still everywhere. We threw away the rugs before he even got there! Calling tomorrow to tell them it didn't work and to cancel service read more

After a year of service, it's time for me to unsubscribe the Greenix pest control service. I called and mailed in a certified mail on anniversary date to unsubscribe, but Greenix asked for more money ($250) to unsubscribe which I refused because it was not stated in the initial contract. Afterwards Greenix texted me almost weekly for sending technicians to my house which I refused, attempted to charge my credit card for a service I cancelled and never performed, and actually sent technician in and started to work on my property without my permission. I had to stop the technician in person. I don't recommend Greenix subscription service to anyone!!! read more

Would Not recommend for so many reasons. Poor service, won't cone except every 30 days even if you call and tell them you're having issues, and when they did come, I had to tell the guy what to do, otherwise he wouldn't have paid attention to it. He sprayed a spider instead of getting it up and removing it from my basement. He was asking me about the bees I saw instead of just looking to see what kind they were. He sprayed them, then left the dead ones in the window crevice. I still see mosquitoes swarming in the backyard and my dog had 3 ticks on him this week.ti sent them a message that I wanted to cancel and to call me, they never called but sent me back a message asking what was the problem and how can we fix it, so I have my husband call to ask them to come take care of these issues and they said they wouldn't come out except every 30 days. So meanwhile we have mosquitos and ticks and God knows what else until next month - and if it doesn't work again. I wait another 30 days? ironically, I had prevuously asked them to come before 30 days (before getting the tick and mosquito service added) and they said they couldn't send anyone sooner than the scheduled appt "because of the holidays" and that shouldn't be an issue,... now we call and the lady said they don't send anyone out except every 30 days bc people will get used to it. I am 100% disgusted with this service. read more

This business is a scam. Do not do business with these people. Regardless of what they say to you. They will lock you into a year long contract that you cannot get out of. They will tell you that you can cancel anytime... this is true but it will cost you 250$. If you do decide to use this company, beware. The entire business model is setup to lock you into a contract so they can keep charging you and they make it very hard and expensive to cancel. They intentionally misleading their customers for a quick buck that they didn't earn. read more

Terrible company to work for. Cares about sales and not customer service. The West Berlin branch, specifically branch manager and service manager play favorites and do not care about their technicians nor the customers unless they have extra money in their pockets. read more

This company is more frustration than it's worth. I called them on September 21 for an invasion of yellow jackets in my home. Pete told me that there were 3 technicians in my area, so getting someone to my home was not a problem. He offered me 2 plans. A $389 service (but lucky for me, he had a coupon code for $100 off - that feels shady) The one time service came with a 3 business day warranty. He also offered an annual plan, which had a full warranty. I explained that I'm not signing up for a year-long contract with a company I've not even had out to my home yet. I started to get a bad feeling, as this was more a sales pitch than a service call. Anyway, with wasps bussing around my kitchen, I agreed to the one time service, which required a $39 booking fee. Fast forward a few hours, and I get a text that I'm rescheduled for the next day. I call the phone number and a very friendly woman, told me she'd pass the concern to Pete. I then get a text from Pete that he's too busy to call me back. I told him that I needed to cancel and go with someone who could make actually make it to my home same day. He texted me back that the appointment was cancelled and money would be refunded. Next day, I get a text from the tech that he's on the way. Suspicious that Pete never cancelled the appointment, I check my statement and the $39 charge has gone through, without a refund. So now I'm trying to get my money back from the company, and disputing the charge with Visa. This company has left me with a very bad feeling and I'm happy to share my experience to help others avoid both the hassle and the chance to get ripped off read more

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Today, I called to finally cancel my one-year agreement. All I can tell you is: * Bad service * Too expensive * Cancelling my account was an awful call when the guy wouldn't cancel my account until I told him WHY! After about ten minutes on the phone, he STILL wouldn't cancel it. Finally, I needed to call the corporate office and got them to close the account -- and, I asked her to listen to the recorded call. She said she was interested in hearing that call, too. Verdict: Never, ever believe anything Greenix Pest Control says. read more

Avoid this company. Had to cancel my mother's service because she no longer lives in the house they were serving. After 2 1/2 hours of a phone run around, I was told I needed to produce a power of attorney to cancel. I did. After another hour, I was told service was canceled. Then, an account manager called me back and informed me I'd have to pay $300 to cancel the service. read more

I made my first appt for today but was not given an ETA. I called at 10:30am and asked for a window of time so I would not waste my day waiting for them. They said the tech was on his way and would be here at 11am. I called back at 11:30am and was told the tech was finishing a job and was 5 miles away. At 1pm I called again and was told the tech would be here at 3pm. Either the reps are totally imcompetent or they all lie to appease you. I asked for a manager and canceled my contract. They need to train their customer service reps and I should have looked at Yelp before I called them! The reviews are awful and well deserved! read more

If you want terrible service and repeated billing problems, stay away from Greenix, they are horrible at every level. When you cancel with them they will still repeatedly bill you and refuse to stop. 5 times I sent them emails and called them 4 times. Each time they require a lengthy phone call trying to get you to renew service. After you decline or even demand they stop billing you, they will ignore your request and threaten collections and continue to bill you. Most of the service techs they send do little to nothing. I have it on camera where one guy didn't even get out of the truck. He parked in front of my house. When I pulled out of my driveway, he left the area and NEVER even got out of his truck. If you need a headache and additional aggravation, Greenix is right for you. One of the worst companies I have ever dealt with. BTW, they say they do not respond to emails for cancellation or service complaints. (I have copies of all these emails.) They require you to call and speak with their sales people. After you do that, they ignore and continue to bill and harrass you via email and text. I wish the Delaware division of consumer protection would investigate this company and shut them down for unfair and deceptive business practices. STAY AWAY FROM THIS COMPANY!! read more

Bunch of morons. Sprayed my home WHICH WAS THE WRONG HOME. Can't even read a house number, spraying what they say is "pet friendly", uh yeh, no, read these labels, IF APPLIED CORRECTLY is plastered on these applications and walking around waiving your arm all over is NOT PROPER APPLICATION. You over spray areas and miss areas. Then I yell at him to stop and leave after he sprayed pretty much the entire property by the time I caught him and not one sign put up as a warning to "wait for it to dry" as he says. Then I see someone walk by and their lil dog walks right on the lawn while I am on hold with the ppl to complain. Morons. read more

They sent a tech out who did not know why he was there, and then did not know how to treat what he was there to treat for.

WORST COMPANY EVER! Stay away from them. They are dishonest. Aggressive sales tactics, poor customer retention and rude employees. Their brand values do not reflect their service. read more

This place is extremely unprofessional. We had agreed the would come on a Friday 8-10. They said that was a perfect time for them. No one showed up. I called they don't know what going on. They could get in contact with the technician that was supposed to be there. After being on the phone with them for a hour I'm told than can help me because It's a duplex. I told them it was a duplex and I have a tenant that is having the same problem I have. They wasted my time. read more

In short, their customer service is poor. The initial treatment was not effective for me. I recommend seeking other services. I am filing a complaint about GreenIx, a pest control company. They are located in Bridgewater, NJ. I have been in communication with this company since June of this year. I had initially scheduled a pest treatment for August 9th. The company rescheduled me so many times without advanced notice. Then, they arrived at the incorrect time and only completed the exterior treatment. Then, I had to contact the company numerous times to complete the interior treatment. The customer service is disorganized, with me being placed on hold or disconnected many times. Notably, once the interior treatment was completed, I still had live pests. Therefore, I contacted another company to do an intensive treatment, costing almost $1300. When I contacted GreenIx to discontinue my services, they are charging me a $249 cancellation fee. I told them I was cancelling due to their poor service. They refused to waive the cancellation fee. I offered them the equivalent of completing two treatments instead of paying a cancellation fee. They refused. I was never connected with an executive staff member. I would like to have my services cancelled without further charges and never deal with this business again. Notably, I usually do not post negative reviews. If I don't have something nice to say, I usually don't say anything. GreenIx has taken so much of my time and effort. Therefore, I am compelled to post this negative review. read more

My family and I reached out to Greenix as we had a bee infestation problem that was extending into our home. We spoke to a representative named Brandon and we were told that Greenix would come out the next day to provide both indoor and outdoor service for a one time flat rate. We booked with them because other services had a longer wait time for an appointment. We were surprised when Greenix did not arrive for our service as promised. After a call with representative Kurt, we were told that Brandon had incorrectly put our appointment for the following day instead of the day we had asked for. This was important for us, as some members of our household are allergic to bees and have already been stung inside the home. They had told us they could not reschedule us for today, and offered a mere $50 refund since they could not. However, after almost an hour on the phone with manager Sid, they were finally able to send someone out today as we had initially been promised the night prior. We were also provided the name of the technician and what to expect. About an hour later, we received a call-back from Sid telling us that they have proceeded with cancelling our service. This is because we were not charged for an indoor service, but we were told that our payment included an inside and outside service and we did not want to pay more than we already were for this service. Even when we asked for them to proceed with outdoor service since we have family members that actively cannot stay in the home due to allergies to the pests, they still told us that the service managers were refusing to do our service due to the potential aggravation of the bees that could enter our home. My family's entire experience with them was extremely disheartening and disappointing. It is clear that Greenix has not only not trained their employees correctly, but still cannot provide good service even when the health of residents is at stake. We are incredibly frustrated with their customer service and would not recommend them to anybody in the area. read more

DO NOT TRUST GREENIX. I hired Greenix to protect our yard from mosquitoes, ticks and fleas. They are a complete scam! The spray they're using does NOT work. I have called many times to complain that the yard has the same amount of mosquitoes if not more after each spray. Not only that, they missed our last spray appointment in the contract with no cancellation notice email or call. When I called them, they said they can only come at the end of the month leaving us unprotected for most of the month. When I said this was unacceptable they said they'd call me back and never did. DO NOT hire them. You will be stuck in a contract with them for months losing money for garbage service! read more

Although the young men who came to treat the wasp problem were very nice, they were never able to resolve the issue. They came three times and the issue was not better in the least. I called to try and cancel my services, but I got a run-around and bs about a cancellation fee. This is a hard sell company and they do not deliver what they promise. read more

LIARS & FRAUDS - AVOID AT ALL COSTS!!!! - It has been an absolute nightmare dealing with Greenix. I first contacted them for a one time visit to take care of a wasp/bees nest and was quoted a one-time service fee. However, when I called back a second time to confirm the appointment, "Sam" told me one time service calls don't exist and tried to rope me into an annual contract. It took several phone calls to get a different rep to agree to the original service fee. He confirmed the appointment for the next day with us. - What happens next is just utter incompetence and unacceptable -- when I called Greenix to see how the scheduled and confirmed appointment went, they tell me the issue was serviced. Minutes later I get a text from my tenant asking me when the tech is supposed to show up (the gate to the backyard is locked and she confirms she hasn't seen them come by). So they lied to me about having services it. I call back Greenix who tell me the technician marked the appointment as COMPLETE even though it was never serviced!!! - Take 2: after speaking with multiple reps/managers, Greenix promises to refund us for the incomplete service and send a tech out the next day. Day two comes around - no sight of the tech. I call up and find out the appointment was CANCELLED because they thought it was a duplicate appointment! Incompetence! Meanwhile my tenant cannot use her backyard because of the bees and Greenix's incompetence is making us look bad. - After speaking with a manager Bryn who was actually nice, she promised to send a refund for the major inconvenience and send a tech out for the third try the next day. - Finally the tech services the unit after being 1.5 hours later than expected. The very next day, and thereafter my tenant complained that the bees are "still crazy" so I don't know what the hell the tech did but it was not effective at all. - All the while my refund does not come in. I call multiple times and get lied to each time telling me to just wait a few more days and it should arrive. To date I have not received my refund even after getting promises from multiple reps that they will "make sure" we receive it. I've had to call my bank to put a stop payment on the charge. TABOOT I'm getting emails from them about paying a bill! - DO NOT work with Greenix.... they sound nice over the phone but they are incompetent liars and scammers. read more

Pure garbage! Save your money and use Elrich or any number of other local providers. These guys a king of nickel and dimming you to death, and everything is subscription based, so they will having to signing up for 5 services when the one service should cover everything. How do you call yourself a Pest control company when dealing with Mice is an additional service? Totally a Scam!!!!!! Stay far away l, you will be glad that you did!!! read more

When contracting the single application bee treatment service, the sales person and on-site technician advised that if the bees are still active in a 24hr period, call for a warranty service and they'll have someone at the within 2 days. Unfortunately I had to call to request the warranty after 36hrs as the bees were as active as ever so I called, 23minutes later - I was advised I have to wait 2 weeks for a technician to arrive. 2 weeks is not 2 days. If they arrive in 2 days to retreat the areas, I'll withdraw this poor review and write a good one. If not. I'll have to degrade the 1 star to no stars. read more

VERY poor customer service and failed to reconcile an issue that was their fault. I called this company to get pest treatment for carpenter bees specifically. When on the phone I was informed that they had two options for this, a 1 time treatment for $199 or a quarterly plan. I opted for the one time treatment. When I was signing the contract (while on the phone with the representative) I stopped to verify that what I was signing was only for carpenter bees and the rep confirmed it. The tech came out a few days later and in my recap email it mentioned treatment for every pest except carpenter bees. I called green back to make sure they actually sprayed for the bees. Tt turns out that the initial representative had me sign the wrong contract. The representative on the phone (who was very polite despite my frustration) even informed me that there was a note in my file specifying I needed carpenter bee treatment so she was not sure how I could have been given the wrong contract. Greenix would not send someone back out to spray for the bees specifically nor would they refund me. I will not be going back to this company. I have now paid $200 for a service I did not need and will have to pay another company to come out and perform the actual service I need. read more

good deal, took care of my issues. good salesman and great technician Dante who answered all my questions

Do not use this company. At their last visit I was advised that bait boxes for voles were needed outside my property. They have become an eyesore so I called to cancel the service. Turns out there is a $250 cancelation fee for a $49.99 service. I was never advised of this at any point. read more

would give no stars if possible.. sprayed twice and bugs still around.. ring camera shows they did not spray all my property. want nearly $300 for canceling because their service sucks.. do not use this company read more

If Yelp would allow I would rate 0 stars! 1) Customer Service team doesn't respond to emails or negative reviews via Text service. 2) Do not inform you on when the will come for service. Tech will call/text you when close. 3) Does get rid of crickets in the house!! read more