I would have given a higher rating if the problem was eliminated but it wasn't. I called and spoke to Bob who in turn acted promptly the same day. I found out I had a bed bug problem. Well I was frantic about getting the problem resolved as soon as possible ( this was mid August). We set up an appointment so the house could be treated and Bob informed me on how to pretreat the household items and clothing prior to the extermination treatments.
To make a long story short after three treatments with thirty day intervals in between treatments the bedbug situation was not getting better but worst. Instead of seeing dead bedbugs after spraying and staying away from the house for seven hours at a time, because of the pesticides, we saw a couple of live ones crawling around. At this time it's November almost Thanksgiving. It all began in one of the bedrooms by this time I found one crawling on the frame of my kitchen! That was the end of it for me!
Mind you I called Bob to let him know about it. He sent his grandson over the next day to confirm that what I trapped on my door frame in my kitchen was a bedbug. I asked what was going to be done about it and the reply was that I had to wait another thirty days because my house was just treated. I guess another thirty days for these bugs to reproduce and cause more havoc lol.
Don't get me wrong, I really like Bob and Kyle, they're very pleasant and compassionate people. However, combating even the smallest bed bug problem like I had became too much and started to become an infestation problem. With that said I do not recommend them to combat bed bugs by no means at all. They maybe good for other pest control services. However, if you have bed bugs stay away! read more