Special thanks to TRAVIS for walking me through changing a filter on my system. Great people to…read moredeal with.

So I got my water softener in August 2022. When it was installed I was in an work online class so I…read morewasn't really available for the entire install that took 4-5 hours. I should have been because now I can't get my attic entry point stairs down. So I'm going to have to pay someone to move the water softener over so my stairs can come down safely. I'm very disappointed in all of this. All aspects of install should have been taken into consideration after spending cash in full $3245. Then what prompted this review and I emailed back on this invoice I just got ; I got my salt delivery statement today as the guy came out about 3 weeks ago. I again working should have went out there to hold his hand because I got a $28 bill with no # of bags of salt no delivery fee either. Just you owe $28 and some change When the salt delivery guy showed up, I had opened the garage so he could do his job and thought he would knock on the door when he was done. Nope, nada, nothing, he just left and my garage wide open for about 10 mins. This is not good customer service at all. I will not be using this salt delivery service ever again and I'm just extremely disappointed in how all this went. Can't even open my attic, thanks! I would not recommend this company. I'm highly disappointed and a little PO'd that I can't get in my attic especially when my AC is up there to change the filter. I will not be taking this review down either or calling the owner because obviously you don't care.

Not a convenient company to work with. They can't seem to After receiving a confirmation email, my…read morelast delivery didn't show up and their explanation was that they had moved it to the next day. An email stating as such would've been helpful considering that I had to lug all 9 empties back into my apartment and then put them back out that night. The phone rep wasn't very responsive. This was the third time in 6 months that they did not show up as scheduled. You have to choose your date days in advance, so if you run out of water without noticing you are running low, you will have to choose a date 3 or 4 days out. The recurring delivery option doesn't work. I've scheduled recurring several times only to realize that the order isn't being filled for some reason. Not solution offered by customer service. So I have to resort to watching my last bottle level and ordering before I run out. AND customer service take 10-15 minutes to answer. It's always high call volume.

Worst service in the world, they have rescheduled my water delivery over a week. They've been…read moreputting me on hold for an hour and a half. They keep telling me that they're gonna deliver it and it never comes. Supposedly primo water bought them out, but they're not even doing a good job either. They won't give a straight answer on what the hell is going on. More than 1500 customers have been neglected since Primo bought them out

This review is long overdue; Elite Water Systems (aka Elite Water of Texas) installed a beautiful…read morewater softener and reverse osmosis system in my house more than a few years ago and changed our lives (I'm not being dramatic). Our hair got healthier, our skin feels better, our soap lasts longer, our credit scores went up, our 401K tripled in value overnight, our favorite sports teams won back to back championships... ok maybe I did over dramatize a bit. But the first parts are true! Plus the drinking water is better than any bottled water, and it's less expensive (I did the math). Since we had our system installed both my wife and I have recommended the company and their products to at least a dozen friends and all of our family. You want to know how you're fully adulting? When you run your dishwasher after your softener is installed and you look inside and get excited. Squeaky clean dishes AND a squeaky clean dishwasher basin! Can't wait to do dishes again haha. I highly recommend the team at Elite Water System or whatever name they want to go by. What's in a name, amirite?

I normally don't leave negative reviews, but this experience was beyond frustrating…read more I recently bought a new home and was told by the builder to contact Elite Water to turn on the water supply line for kitchen sink , even if I didn't plan to use their services. They said someone named Julie would contact me to schedule. Days passed--nothing. I followed up, and again was told to wait for Julie. Eventually, she contact me and texted her back. On March 28th, I told her I work weekdays and preferred evenings or weekends. She asked me what time, so I suggested 6:30 PM or a Saturday two weeks out. No response. I followed up on March 31--still no reply. On April 8, I texted again and finally called the company. They apologized and scheduled a visit for Friday, April 11 between 2-5 PM. We had to drive 30 minutes because we haven't moved in fully yet and rearranged work. My husband waited at the house from 1:30 PM. No one came. At 3:40 PM, the company called saying the driver, Chris, was delayed and would arrive between 6:30-7:00 PM. We waited again. The driver never called ahead like promised. At 7:15 PM, we gave up and drove home after wasting six hours. At 7:35 PM, the driver finally texted asking if he could come now. I said no--we weren't there anymore. The next day I texted asking if he could come or at least explain how to unlock the water. No response. This was incredibly unprofessional. Are customers treated this poorly just because they don't buy Elite Water products? The communication was terrible, the follow-up nonexistent, and our time was completely disrespected. I will never recommend this company to anyone.

Awesome work, had some engine covers dipped, they look great, these people are top notch. Fast turn…read morearound, more than fair price. The parts came out better than expected. Customer service was great from drop off to pick up.

This place is the best I've delt for hydro dipped parts. I've got pretty much my whole interior…read moreparts dipped and they came out amazing.

What a great company. Working with Martha has been so easy and nice. She has truly gone above and…read morebeyond for my company. Austin Pure Water is a company that has integrity and a great product all delivered by kind people!! Thank you Martha!

we have 3 water purifiers from Austin Pure Water at our office…read more everyone loves them. on the rare occasion that they need service they are here the same day. Martha and the other reps are as responsive and informative as humanly possible. HIGHLY RECOMMEND .

I've been doing business with Go Pure Water Tech since 2014. Martha and company have placed water…read morepurifiers in 3 buildings that I manage. The machines function well and were maintained regularly. The very few times we called for service they'd send a technician the same day and they explained clearly what was wrong and how they fixed it. Also the workers here love the water. Go Pure Water Tech has also places multiple water purifiers in multiple downtown locations [including the Austin Convention Center, several hotels and an outdoor location] during a large event my company produces. The installs for this are complicated, out of the ordinary and time sensitive and Team Go Pure Water Tech pulls them off perfectly every year. I cannot recommend this company highly enough!

LOVE my water filtration system. Martha and team are great to work with, the instal was quick and…read moreeasy. I am so happy to have this system in my home

Great water conditioner system and Great job! finally I can feel soft water in my home,…read moreprofessional install and installer,,, highly recommended to get hard-less and soft water system from PURE TECH WATER PURIFICATION. Thank you

From the owner: Pure Tech Water Purification Systems is located in San Antonio - Texas (our coverage area: central…read moreand south Texas). we offer a variety of water treatment solutions for Residential and Commercial, that includes: water softener system, Reverse Osmosis, Drinking water system, U. V. “Ultraviolet unit”, Well-Water Treatment systems, Filtration system, Ion Exchange, Water Disinfection, Water Purification system, Carbon Filters, Chlorinator, De-chlorinator, Alkaline filter, Replacement filters, Re-bed softener and Multi-Media systems, Water Treatment Services (Commercial and Residential), installation, preventive maintenance, softener salt delivery, and more.

Reggie's bookkeeping is woefully insufficient, and he holds his customers responsible for clerical…read moreerrors on his end. The steam distiller machines are pretty nice, but this vendor is completely unprofessional, and I honestly don't know if it's just incompetence or if I've been scammed.

This company has been great, the product is excellent, I love the water. I have one of the personal…read moreuse water machines that is just phenomenal. It's been running over 10 years, has saved me so much money in plastic bottle water use, and the water is delicious. The owner hasn't hesitated to help for a moment to tune it up or repair it at a very minimal cost after the 10 year warranty. I highly recommend greater Texas water.

I was looking for water softening to be installed in my house and was completely confused by all…read morethe options. UV light? Carbon Filter? Reverse Osmosis? Say what? Jason was very responsive and very patient with all my questions and indecisiveness and walked me through all my questions and even made some calls to help me decide what I really needed vs. nice to haves. Installation was pretty quick and easy and we did have one issue post installation that was fixed right away. I would not hesitate to do business with South Texas Water solutions. The pricing was fair, the team is responsive, and I live my new system!

The cost was competitive. The install was punctual,…read morecompleted quickly and everything works exactly as it should. Very important, there were no high pressure sales pitches or gimmicky antics. Just call them and see what you think!