We own a dog grooming spa in Stone Oak, and water is in every service we sell. San Antonio's water…read moreis hard, and it showed: shampoo that wouldn't lather, coats that felt filmy after the rinse, scale on the tub fixtures and dryer nozzles. What set Simple Water Softeners apart started before they sold us anything. Lisa sat down and explained what hardness actually does to a dog's coat and skin, how much water a bath station moves in a day, and why a residential unit would fail at our volume. No pressure. No upsell. Just a clear explanation, then a system sized for the real load. The install was fast and clean. They walked our team through the salt and service schedule, and they've checked in since without being asked. They didn't just set a unit on the pad, either. They built an addition onto the building to house the system properly, which tells you how they think about the work: done right, and done to last. The results our groomers notice every day: shampoo rinses clean, conditioner works the way it's supposed to, tubs stay clear of scale, and the dogs go home with coats that feel right. Our clients notice it too. We hear it at pickup: the coat is softer, the skin is calmer, and it stays that way longer between spa days. For a shop bathing over 300 dogs a month, that's not a nice-to-have. Honest, generous with their time, and professional from the first conversation to the last follow-up call. If your business runs on water, call them.

Raul was amazing. Actually the entire process was very smooth and efficient. From the super…read morecompetitive pricing to the installation. Lisa was my contact and all I can say is Fantastic!! I highly recommend Simple Water Softeners. Will M.

My company has been on the search for a bottle-less water dispenser for our office (25 employees)…read morefor a while. I sent in an inquiry to Quench and almost immediately I got a message from Tom Weersing. We have some picky folks in the office so after having Tom walk me through each option for sparkling, still, hot, with/without ice water machines- the team wanted to try out the water. Tom was so patient with me even after I made him jump through so many hoops. Today we're having the water installed and this morning Tom and I realized there was a miscommunication regarding Co2 (we chose to go with the sparkling water machine). Tom came to my office to go with me (AND PURCHASE) our Co2 tank because he knew the team was anticipating the water installation today. I juggle quite a lot in the office and having this much communication, compassion, and patience from the Quench team has been better than I could ask for!

Hugo and Patricia own and operate the Water Doctor, and we are thankful for their business. We met…read morethem a few years ago after moving into what was a relatively new subdivision at the time. Patricia and Hugo came by and explained how the water softener and reverse osmosis system worked. They discussed the advantages and conducted water tests to demonstrate the difference between regular tap water and softener/reverse osmosis water. There were no sales gimmicks or fast talk, just facts, and we appreciated their honesty and integrity. We will continue to work with Hugo and Patricia as long as we have our water softener system. We highly recommend doing business with "The Water Doctor". You get more than your money's worth.

As residents of an active adult 55+ community and new to San Antonio as homeowners, we researched…read morevendors for both our water softener and RO unit. I was familiar with the big box stores such as Lowes and Home Depot carrying water softeners, but I also knew that they sublet their installation out and I wanted to support a locally owned business that I could reach out to with any concerns instead. Cheaper is not always better. I found The Water Doctor through online reviews such as this and I'm very glad I did. Hugo, Patricia and their assistant are wonderful, honest people. Our installation was on time as promised and the area was left clean of any debris. Both our water softener and RO unit perform very well; the RO unit eliminated the need for purchasing bottled water and they will schedule you for annual maintenance if you choose. The Water Doctor is a veteran and family-owned business. We are looking forward to years of a professional relationship servicing our home.

Loved I to new house May 2025. Had water system installed right away. Mike Harrington was the rep…read moreand very knowledgeable and professional. Had first yearly inspection this May and all is well. I highly recommend them.

Moved into our house 6 years ago with a very nice Pentair/GE water softener…read more Couple months ago, had a plumber from Goettl (also terrible) come out to check a leak and lied to me about a lot of things but did recommend I get my carbon tank changed...fair enough. Found San Antonio Water Solutions because they are an authorized dealer of the system we have and they came out to change the tank. However, after that, the softener started leaking with every charge. So I called them back and they sent out a tech to look at it. Told me there was a crack in the system and that the whole swoftener needed replacement. Ugh. And also charged me another service call fee...thanks. 1- When they came out to replace the tank, he did not have the correct parts. So the system sat in my garage for like 3 weeks before they figured the parts out and came back 2 - They arrived to change the tank and told me I needed to change my Pressure regulator valve...which i had already done the week before! So my father in law adjusted it and apparently that made it better. So after they installed the new one, guess what? LEAKED AGAIN. 3 - So they sent out their "service manager" to look at it and told me there was likely a clog in the drainage system, leading to pressure buildup and I needed to call a plumber. (Which he should have known wasn't the problem since the rest of the house was draining just fine.) 4 - Called plumber, he cut the pipe and scoped it, to find out there was no clog but the drain pipe was installed weird and there was a little standing water in it but that was due to the way it was installed and not a clog. Conclusion: Upon further inspection by us, the homeowners, it appears that the only problem was a crack in the drainage tube. We have since changed it and no leaks. I attribute it getting cracked to when they initially changed the carbon tank. I'm now into this a couple thousand dollars when I should only be into it a couple hundred. Take-home points: This company is a clown show. They are absolutely awful at diagnosing issues. Their "service manager" needs to look himself in the mirror and question whether he needs to hire someone who can actually manage service. When the homeowner is the one actually solving the issues, then that should tell you something about the kind of job a company does. Won't call them ever again. Happy to have them out of my life

6/16/2026 Ramiro from Word of Mouth Plumbing arrived on time and took care of my needs…read moreprofessionally and interactively. I would definitely recommend this company for their customer service, pricing, military discount, reliability and punctuality.

I had a pipe burst & looked at reviews on next-door . I called Word-of-Mouth Plumbing for a second…read moreopinion and they came out the same day. From start to finish, they were honest, reasonable, and truly experts in their field. They took the time to explain everything clearly--what they were doing, why they were doing it, and why they chose the materials they used. I had full confidence in their work. Their pricing was fair and honest, especially compared to a larger company that quoted me four times the cost and wanted me to spend money chasing a leak that hadn't even been detected yet. That just didn't sit right with me, so I decided to get a second opinion--and I'm so glad I did. On top of fixing the issue, they even helped me out by adding salt to my water softener (which I was about to do myself) and took the time to explain proper maintenance and what I can do to extend the life of the system. That kind of care and education really means a lot. It shows me they take pride in their expertise and being able to help others. This father-and-son team is genuinely kind, honest, and truly there to help--not to upsell or scare you into unnecessary repairs. I found them through reviews on Nextdoor, and I'm so grateful I decided to call. I highly, highly recommend Word-of-Mouth Plumbing.

Terrible Experience - Avoid This Company!! Fiesta liars solution…read more I have completely lost my patience! I'm tired of waiting for the dishonest owner of this company, David, to do something. His company installed a water softener in my home, claiming it cost $8,990, but when I called the company directly, I found out the actual price was only $3,900 plus $400 for installation. But that's not even the worst part! The installer destroyed my front lawn and left my siding in terrible condition, just patching it up poorly. And to make matters worse, this is a brand-new house! I have been complaining for over three months, and all I get are excuses. First, it was "after the holidays," then he was "sick," and now he just keeps avoiding responsibility. They refuse to fix the damage they caused. If you are a new homeowner, RUN AWAY from this company! This has been the worst experience ever--horrible service, zero warranty, and no accountability. They take advantage of people and do not care about their customers. Do yourself a favor and stay far away!

Do not trust this company for your water softeners or any services they put my family at risk with…read morepoor installation. They missed to add an air gap which is a huge health code violation.

Eric and his team at The Water Softener Nerds are true professionals. I got quotes from a handful…read moreof other people, but Eric offered by far the best value and stands behind their install with a lifetime warranty. The crew was incredibly polite and efficient while installing my RO and water softener system (you can see the clean under-sink setup). Eric was completely transparent with his pricing, and I could tell he genuinely cared that I understood how everything works before they left. I can't recommend them enough!

They replied to my request for a quote promptly, and didn't insist on setting up an estimate…read moreappointment. It was a very simple job that my husband was able to do himself.

It's with a heavy heart that I am letting everyone know that My great brother Hank passed away…read moreAugust 6 2024 he will be missed greatly

The owner takes the lead in this company and answers his phone 24/7. His techs are polite,…read moreprofessional, and well trained. We couldn't be happier with our choice - the water softener and RO were installing two years ago and I'd recommend this company to family.