They replied to my request for a quote promptly, and didn't insist on setting up an estimate…read moreappointment. It was a very simple job that my husband was able to do himself.

I can't say enough good things about Water Softener Nerds! Eric was absolutely excellent from start…read moreto finish. The customer service was top-notch--friendly, knowledgeable, and genuinely focused on making sure everything was right. Their responsiveness stood out as well--quick to answer questions and schedule the work.The install itself was fast, efficient, and done with care. Everything was explained clearly, and I felt confident I was in good hands the entire time. It's rare to find a company that checks all the boxes, but Water Softener Nerds truly does. Highly recommend them if you're in the San Antonio area and need a quality water softener installed! As for value, it was $150 less than the nearest competitor who couldn't get to it for several days. Third competitor was significantly higher.

The water specialist Dwayne was kind, patient, and knowledgeable. He was able to provide us with…read moreinformation about various types of systems along with caring about us doing our research too. Install tech Ray was also proficient in his knowledge of installing the systems with a caring attitude. He wanted to make sure we understood how everything worked and gave detailed picture instructions on how to also be alert when there might be a problem. I recommend Puragain Water employees and product to all.

Dwayne was friendly and thorough. Luis was kind and did a great job installing and with cleanup and…read moregetting things returned to their respective places.

Great job, very knowledgeable and courteous !! Had very helpful advice…read more Thank you again !

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

Great job, honest, thorough, repaired my pipe quickly and was in & out. Best pricing, very…read morereasonable with financing. Customer service was good too

Cody was great to work with, and his team did a nice clean job. He helped me think through the…read moreissue like a problem solver, presented clear options, and provided professional quick service. Very glad to work with these gents!

Chris did an outstanding job installing my water softener that I had purchased from Lowe's. He came…read morefully prepared with all the additional hardware needed and made sure everything was set up and running perfectly. After installation, he flushed the entire house to ensure the system was working as it should. He also took the time to walk me through some recommended plumbing updates for my aging home, which I appreciated and ended up scheduling for the next day. Great service, great value, and a great team overall. You can tell it's a family run business that takes pride in their work. Highly recommend Chris.

Great communication, family owned business with heart. This is a great home town business.read more

I can't express how happy I am with the customer service I received. My restaurant had a geyser set…read moreoff from a tech installing a hot water heater from another company. I called Beyer Boys and they were there in literally 5 minutes to save the day!! Richard and his Customer Service Manager personally came out since others were busy. Did quality, quick, efficient work to fix the problem. Gave concise information on what would be done, rebuilt the pipe for a reasonable price. Will most definitely be using this company now for all plumbing needs. Thank you both!!

Completely unreliable. Will cancel at last minute for some emergency and don't care how it impacts…read moreyou at all. Last plumber I would ever call again!!!!

We were patched through Oasis via Costco. Izzie came by the next day for his presentation. We made…read moreit clear we were just getting quotes and comparing and he was respectful of our time with his presentation. After comparing prices with other companies, we decided to go with them. They were willing to negotiate and offered us a military discount which sealed the deal for us. However, the only reason why I didn't give them 5 stars is because from the date of sale, we waited about 6 weeks before they could actually schedule the install. We were told they could install the softener internally to avoid HOA politics but on the day of service, we were told this was not possible, although they did make an attempt. We ended up having to buy a shed which pretty much came at the cost of their discount and going through our HOA anyway. They came back the next day to finish the job. Overall, we were very happy with the service they provided despite that hiccup. Would recommend them for their service and professionalism.

I've called several times and left messages via their website but have had no return…read morecorrespondence. I have a water softner system of theirs flashing messages of needing service and no way to get anyone to come out and provide service. Not even a "We can get to you in a few weeks" message.

We've acquired them twice now for the same problem of unclogging our master bedroom toilet. They…read moredo a thorough job and explain what is being done. We will call them again for the toilet clog. They are great in scheduling a time that works for their customer. Of-course, if it's later in the day after 1:00pm, then the next day either the morning or afternoon is available. We recommend calling Five Star Plumbing for your plumbing needs.

The good: responsive, hard working and honest The bad: left…read moremy landscape in terrible disarray with rocks on a tarp moved to my front yard and a muddy mess where the digging occurred in back They employed casual labor to do the digging without supervision which caused multiple delays in this work The story: hired Ricky to help with a stopped up drain in the guest bath .... And a slow bathtub After a couple of emergency visits, it appeared that digging ( and an additional $ 3100 was needed as the two 350 visits were not successful, none of which I refuted) They sent diggers who didn't do the job They sent more diggers who maybe did the job Ricky was supposed to have a supervisor come look. ( did he?) But was I was left to supervise their subs Days later, after this spot repair wasn't successful and I paid The problem with the tub and guest bathroom was unresolved I still do not have information about what to do Nor did I see the supervisor, a cleaned up site or information to send to Keith zars pool ( who may be the root cause of these issues) Hope to be able to update this review if five star ever gets back to me Updated review The team from five star returned to fix the mess and apologize for the poor communication They will be my pick to complete this plumbing project

It's with a heavy heart that I am letting everyone know that My great brother Hank passed away…read moreAugust 6 2024 he will be missed greatly

The owner takes the lead in this company and answers his phone 24/7. His techs are polite,…read moreprofessional, and well trained. We couldn't be happier with our choice - the water softener and RO were installing two years ago and I'd recommend this company to family.