I highly recommend Blue Star Water Filtration because of the attentiveness, professionalism and…read morequality of the product. This system prevents hard water residue that can damage my new appliances. I notice a remarkable difference when taking my glassware out of the dishwasher. The glassware comes out sparkling clean with a brilliant shine. I am a completely satisfied customer my skin is silky smooth after showering. The soft water experience has changed my life inside and out. Thankyou Blue Star Water !

We have used Keith and BPS for a water softener, water heater, kitchen sink faucet install and now…read more3 outdoor faucets. These folks are prompt, communicative, thorough and extremely affordable. Quality work and always up to code. Our favorite plumber (in fact now the only plumber we will ever use). Highly recommend.

AU Plumbing was very responsive when I posted my project on yelp. They called me immediately…read moreinstead of texting back-and-forth, which is what I appreciated and they did say that because I wanted them to come out today same day they would make sure that they did! I am super fortunate that they're on their way to come fix my garbage disposal thank you.

Beware I was sent out a rookie unlicensed in the works. And every thing I was told t would get…read morewhich were upgrades to old existing the rookie kept telling me I didn't have it before! He was clueless. I finally called the office and asked to speak to manager and found out he was the master plumber! The rookie was not! I requested the License plumber come out to my house and inspect the work. It was a terrible ordeal! However the master plumber was good and so far no leaks 3 months later .

After my bad experience with Culligan water softeners (detailed in a different review), I had a few…read moreother companies come in. Out of those, I really liked Aquamasters for their honest assessment. You could tell they were not trying to overcharge you for anything! I went ahead and had them come over to install the new water softener that we needed. Here's how it went: Ellison and Bill were great! They got here right on time and did everything in a fast and efficient manner. They told me it would take maybe an hour and a half to install and took exactly that much time. I'm so appreciative of their workmanship and ability to accurately explain things clearly to me! Such great people to work with. This experience was a bit over a month ago but I had to share with y'all! THIS should be where you're getting your water softener from!

I have used AM for 15 years since they installed my unit. I have only had to have them look at it…read moreabout 4 times (says something about their product as well), and they have always been easy to reach, schedule, and perform. Very satisfied! Which is rare these days.

The Water Man installed a water softener for me over two years ago. Due to my home's plumbing…read moresetup, their technicians decided to install the unit outside, fully exposed to the elements. They never warned me about the risks, recommended sheltering, or provided protective solutions. If you're reading this, take it as a huge red flag: No reputable water softener company should allow an outdoor installation in San Antonio, where extreme heat in the summer and hard freezes in the winter can destroy equipment. I didn't know better at the time, and now I'm out over $3,000. The softener has failed twice, my plumbing is completely blocked by sediment, and my foundation is shifting due to thousands of gallons of water leaking into the crawlspace on two separate occasions. The First Failure It was inevitable the system would malfunction due to weather exposure. When I reached out, The Water Man refused to take full responsibility, claiming weather damage wasn't covered under warranty. However, their technicians never told me that weather exposure would void the warranty. After some back-and-forth, they replaced the parts under warranty. They claimed the system was functioning properly, but over time, the water pressure dropped, leading to a second failure. The Second Failure Wanting to prevent further issues, I followed Ty's instructions to shelter the unit. However, Ty admitted The Water Man had no sheltering solutions. So, I hired a certified water softener company to build a proper shelter. Due to the shelter's size, the unit was moved a couple meters. After the move, the system failed again. This time, when I contacted The Water Man, Ty refused to investigate, claiming that since another company had made the "alterations" for the shelter, they were no longer responsible. Summary of Failures: 1 They installed the system outside without warning me of the risks. 2 When it failed due to weather, they blamed me for not sheltering it, even though they never told me it needed shelter. 3 When I followed Ty's instructions to shelter the system, he admitted The Water Man had no solutions to offer. 4 When I hired a third-party company to build a shelter and the system failed again, they claimed the warranty was voided due to third-party work. The Water Man's Own Warranty Proves My Point Their warranty clearly states: "Any equipment installed outdoors must be protected from extreme sun/heat, freezing temperatures, fire, lightning, flooding, or wind." But when their technicians installed my unit, they: Never required sheltering Never warned me that weather exposure would void the warranty Never provided any protection solutions When the system failed for a second time, they cited another clause: "Any work performed on Water Treatment Equipment not performed by The Water Man may void any warranties." But Ty instructed me to shelter the system and admitted they couldn't do it. The Result: My plumbing is now completely blocked by sediment, leaving me with no water access and facing thousands of dollars in plumbing repairs. The faulty system also leaked thousands of gallons of water into the crawlspace, causing my pier and beam foundation to settle. This company will likely respond by claiming I was "warned" about third-party work. The reality is: I had to coordinate repairs with sheltering installation, as the warranty required it to be sheltered immediately. They were aware I was using a third-party vendor and said nothing about the warranty being voided until the system failed again. Avoid at all costs.

Ty was great, I got a few quotes from other companies and he seemed the most professional and…read moregenuine, great to deal with, installation was scheduled fast and they delivered as promised. Prices are the best deal out there. Thank you!

We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

My In-Laws had a bad main drain line which was clogging the whole house up. I called multiple…read morecompanies getting estimates. Gabe's quote beat them all by far. His service was promptly taken care of and the house is flowing like new again. And he fixed a few other issues all for the same quoted price. Thank so much for your help and we will always recommend your services to Everyone.

I had my original work done (clear washer drain) Sat Aug 16th, estimeated time of arrival was set…read moreat 10 am. The hydrojet was a great was a great service but did cost $649. I got an estimate for a broken pipe but they could not do it Saturday. The owner said his employee come back Monday between 9:30 am and 12:30 to make the repair but he thought they would be here around 10am. I waited and waited. At 12:35 I get a message that the repairman is on the way. I called their office and the automated response says my call cannot be completed. Then I get a call back from the owner saying his worker will be late. I questioned why no one let me know he would be late and the owner said they had an emergency. I then asked why no one let me know I would be waiting and I would have the option to possibly postpone the appointment, the owner said he did not need the attitude from me and said then HE was going to cancel the appointment. I said Ok and hung up. It is too bad because I liked HIS work ethic and HIS knowledge.

They responded right away and sent a tech out even though it was late at night on a Friday. Plumber…read morereplaced a few kinked hoses and was able to fix a leak coming from our water heater. They also offer a military discount so definitely ask. The repairs were EXPENSIVE $800. Would have been about $100 more with no discount! They also did leave the hallway where they were working quite dirty.