I would like to give a shout out to your employee Steven Tavarez. He was very professional,…read moreknowledgeable and very personable. He helped explain and show me how to change out my filters and how to turn off the system to the reverse off osmosis. He made sure that the reverse osmosis pressure was goo by taking the air out of the tank and afterwards he checked out the water softener system to make sure everything was working correctly. I would totally recommend this alama water softeners and there employee Steven. If you're ever deciding to get a water softener in the future this would be place I would recommend to my friends and family.

James did the 3 year checkup today. He did a great job. Showed me what needed to be done to keep it…read morein good condition. He cleaned the barrel and showed me how to keep the system in the best condition possible.

Five stars for Jim (the person)!…read more Great work, arrived on time, very very friendly, and was here to do the right thing - get our water softener back to working. Jim had all the right equipment, knew his Rainsoft systems very well. His first step was to verify the water was not softened. (It wasn't.) He pulled out his test kit - verified we had a 32-grain water hardness. Previous testing indicated 35 grains of "hardness". (Here in the Texas Hill Country - we have wells and aquifer-fed water. Lots of dissolved solids - and it kills our appliances over time....) Jim verified - yes - hard water. Then he set about fixing our old (but lifetime-guaranteed!) Rainsoft water softener. He had all the parts and disassembled/re-assembled the controlling mechanism quickly. Not a trivial fix at all - but he did it really fast - with a full explanation along the way. Jim is super-enthusiastic, loves his job, loves his company, and loves the Rainsoft product. His humor and light touch are infectious. (Heck - I have him a totally-cool "Man Hug" before he headed out.) Now the bad news - Rainsoft would love it if we would upgrade our water softener mechanism to the latest/swooshiest model. WE WOULD LOVE TO UPGRADE TOO! But their standard pricing is extremely high - so it's a question of how much extra do we want to spend for soft water? And the current unit has that lifetime guarantee - so it's still easier/cheaper to keep it crutching along. Over the past 18 years, we have sent many neighbors and friends to Rainsoft (in Bulverde, Boerne, and from work/school). But with "upgrade pricing" as high as it is - I'm not sure we can recommend them long-term. JDMc

I'm writing this in attempt to truly warn any other customer in the market of a water softener DO…read moreNOT trust Sweetwater with your home. Sweetwater installed the system 5 years ago and it has never properly worked for any kind of longevity. Sweetwater will then charge you $300+ plus to come out and "fix it" then proceed to blame the customer for not having their technician over more often. I'm not spending my hard earned money on having to call a technician out every 3 months to fix the water softener. At some point we hoped Sweetwater would take accountability for their worthless system but unfortunately we were told the system is working "just fine". If you choose Sweetwater these are the results you will get.

Eric and his team at The Water Softener Nerds are true professionals. I got quotes from a handful…read moreof other people, but Eric offered by far the best value and stands behind their install with a lifetime warranty. The crew was incredibly polite and efficient while installing my RO and water softener system (you can see the clean under-sink setup). Eric was completely transparent with his pricing, and I could tell he genuinely cared that I understood how everything works before they left. I can't recommend them enough!

Called The water softener nerds to install new salt tank for water softener. Very quick response…read more Excellent service! I have recommended them to my friends and family!!

I ended up going with an old plumber I thought had retired. I had my toilets both fixed and am…read moregood to go.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

Adam was polite and professional. He came out to give us a…read morefree quote due to a leak in our home with an unknown source. He was able to find the cause of the leak quickly, and was able to fix it at a fair price. He also provided us with the business card for a home restoration company that we could call for a free quote to have damage caused by the water leak. 10 out of 10 highly recommend!

Their communication was exceptionally thorough. I canceled my appointments due to an emergency…read moretwice, and they remained patient and immediately rescheduled. I highly recommend their service. Thank you, O5, for delivering top-notch, prompt service!

I can't express how happy I am with the customer service I received. My restaurant had a geyser set…read moreoff from a tech installing a hot water heater from another company. I called Beyer Boys and they were there in literally 5 minutes to save the day!! Richard and his Customer Service Manager personally came out since others were busy. Did quality, quick, efficient work to fix the problem. Gave concise information on what would be done, rebuilt the pipe for a reasonable price. Will most definitely be using this company now for all plumbing needs. Thank you both!!

Completely unreliable. Will cancel at last minute for some emergency and don't care how it impacts…read moreyou at all. Last plumber I would ever call again!!!!

Chris did an outstanding job installing my water softener that I had purchased from Lowe's. He came…read morefully prepared with all the additional hardware needed and made sure everything was set up and running perfectly. After installation, he flushed the entire house to ensure the system was working as it should. He also took the time to walk me through some recommended plumbing updates for my aging home, which I appreciated and ended up scheduling for the next day. Great service, great value, and a great team overall. You can tell it's a family run business that takes pride in their work. Highly recommend Chris.

Great communication, family owned business with heart. This is a great home town business.read more