Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

I would give AmeriGas ZERO stars if I could. They charged me a sneaky "emergency delivery fee"…read more Customer service would not remove- and I was a long-time time loyal customer. No longer! I will be switching to the competition as soon as the tank is empty. Save yourself the hassle and STAY AWAY FROM AMERIGAS!

This is a terrible company to deal with. Been out of propane for 6 days with record low…read moretemperatures and still no delivery. They keep saying tomorrow and never show. This is my only source of heat and the bill is always paid on time or early.

My parents have been using Gastec for about five years now, and they've consistently had a great…read moreexperience. It's hard to find a company that is both reliable and trustworthy, but Gastec has proven to be exactly that. Their team is professional, responsive, and always willing to go the extra mile to make sure everything is running smoothly. Whether it's routine service or addressing an issue, they're knowledgeable and take the time to do the job right. Emily and the team there are excellent at what they do! After five years of dependable service, it's clear they truly care about their customers and the quality of their work. I highly recommend Gastec to anyone looking for a company they can trust for their heating and gas service needs.

06FEB2026 morning of my step daughter's wedding. Go out check my propane level and I'm down to 18%…read more I call my propane company if the last 10 years, and they tell me they are three weeks out to fill. Normally they do come out the next day. They tell me since I own my tank to go try somewhere else. Panicked, I start calling around. It's the coldest in a long time around here, and no one is picking up. I leave messages as I get ready for the wedding. Eric from Gastec calls back and after a few forms they tell me they'll be out as soon as possible. Two days later, worrying I may of messed up waiting so long they came out and filled the tank! $10 hazardous charge and lower price from my other supplier. I will definitely be using them again!!! Thanks to them for coming out so quickly!

Amazing service for our bbq grill it's coming assembled and free delivery. The patio umbrella…read moreselection and gift items are great. They have an extremely knowledgeable and courteous Staff!

I bought a Ego Snow blower and chose the free delivery and couldnt be happier. The guy who…read moredelivered was great, he walked it to my shed, patiently waited as I tried to make room. I changed my mind and decided to put it on my covered patio, and he walked it up and placed it there. (I bought an Ego mower from the Blue Bell location in March and had great customer service there as well and wrote a review for them, finally.)

30 year customer but their pricing has been horrible lately…read morecharging an 85 dollar tank fee as well as a minimum usage charge and other user fees, such as a safety fee. Called 4 times to try and get an estimate to move the existing tank closer to another structure as I want to heat that structure. Person stated they would get back to me asap. Even after calling 4 times and waiting for 4 weeks for a response nothing.

We have been customers since having our fireplace converted to propane in 2000. Unfair rental…read morecharges for the propane tank $75.00 each year. Four years ago finally negotiated that charge to $5.00 each year until this year when rental charge went to $25.00. We feel they are "punishing" us because "they have to come out of their way to deliver" during winter months. We didn't sign a contract with them for 2024-2025 season because of exorbitant price and went the whole year without needing a fill-up. They called to put us on the schedule to deliver as they would be in the area and would charge $4.399 per gallon. We disagreed with over pricing and after "checking with mgr" 2 more times, price was $3.999. Still way over per gallon pricing! Very dissatisfied with Suburban Propane. Would never recommend them to anyone and will speak negatively about them to everyone.

I have been a customer of Reit Fuel for many years and have always been happy with their service…read more Recently I had a new ac installed by them and they did a wonderful job. I would highly recommend them . 15603 re

They installed A/C system for $11k and it wouldn't work for most of the 1st summer. Finally had to…read morehire another to fix their leaking mess. Cost another $4k. I wrote to them and never got a response. Now 7 yrs later im still angry about their installation and every year it requires major service to get running. Im sure this year they'll be replacing the whole damn thing since its never been right. This company does not know how to install A/C or stands behind their work. ​

From the initial ' idea' to the end results, the gang at Estate Chimneys were nonstop helpful…read more.. with ideas for us, making sure we were happy with the design. The new gas fireplace was placed seamlessly with electricians, and masonry all working together and with us... and our nutty work schedule. We used them years ago when they placed a gas insert in our wood fireplace.. which was another outstanding job. Can't recommend them enough! Thank you

Customer service. I scheduled a propane tank to be refilled. It's been over 3 weeks and it's still…read morenot done. I've called 4 times and the best I get is promises. No one ever takes the initiative and calls with an update. I have to pursue them. They used to be a good company to deal with. Time to move on.

Been a customer for over 20 years And the last 2 winters…read moreafter being on check tank when in park they let us run out on the coldest weekend of the year have no propane to heat or cook with

These people are awesome, and kind hearted....they are experts at customer service. I have used…read morethem now for some 5 years and am very pleased with not only their service but also with their customer diplomacy.

I live on a road that is a slight up incline. There is a blind bend in the road that you can't see…read moreahead to see if anyone is crossing the road, due to it being a residential area, with a stop sign at a four way intersection at the bottom of the incline and the speed limit is 35 miles an hour. One of Waltons drivers was speeding down to the blind curve and didn't slow down. As he came through the bend I was crossing the street watching for any vehicles coming because of speeders like him. He scared me and I yelled to slow down. He gave me the finger and did a hand jester indicated I jerk him off as he was driving away. I attem6to call the company and Noone would answer the phone. This is a very unprofessional company.

Walton previously told me that if I converted to gas heat (my oil furnace was over 60 years old and…read moredue to break at any moment), I could have the remaining oil pumped out and sell the tank for money back. They didn't tell me that the conversion to gas must be done with them and on top of having to replace my heating out of the blue, Walton is charging me over $1,000 to break the contract when they can sell that oil to another customer. Please be warned about this company. Scammers!