They installed A/C system for $11k and it wouldn't work for most of the 1st summer. Finally had to hire another to fix their leaking mess. Cost another $4k. I wrote to them and never got a response. Now 7 yrs later im still angry about their installation and every year it requires major service to get running. Im sure this year they'll be replacing the whole damn thing since its never been right. This company does not know how to install A/C or stands behind their work. ​ read more

I have been a customer of Reit Fuel for many years and have always been happy with their service. Recently I had a new ac installed by them and they did a wonderful job. I would highly recommend them . 15603 re read more

I was a Reit customer for 15+ years. In 2023 their oil prices went through the roof and I easily found cheaper oil prices but chose to keep the service contract and was told that I could do so. I only needed annual cleaning until today. It's currently 10 degrees F and I have lost heat to my second floor. I just got off the phone with the credit manager, Gina, who tells me I am not eligible for service because I received oil from another company. Interesting that they happily billed me 419 the past two years for a gold contract and now tell me I will get NO service when I have NO heat. This company clearly doesn't understand the meaning of the word "contract." The three ladies my husband and I spoke to (Kim, Gina the credit manager, and Melissa the office manager) were unsympathetic, rude and belittling. Melissa told my husband that even if we had a "valid" contract (apparently 419.00 gets you an "invalid " contract) we would still wait 2-3 days for service. Such a shame because Reit used to be a good company read more

Recently had a new HVAC system installed. Starting with Chris - Estimator, who did a great job presenting all of the options available. The installers were knowledgeable and professional. They rarely stopped working for the two days required to finish the job. From start to finish we were very pleased. We are very happy with our decision to use Reit Fuel Oil company for this work. Thank you! read more

Be careful buying their maintenance contract. Not worth it. I've been a loyal customer for more than 20 years. We have always had Reit's gold maintenance contract. We paid $419 for this year's back in October 2024. We spent over $7,000 in 2021 to have Reit replace our heater and oil tank. We thought they were a good company. Reit changed the maintenance contract this year. The new contract now consists of a poorly written brochure that is not a real contract. In the brochure in Paragraph 3. under terms & conditions it specifically states "Plans include only the repair and replacement of parts specifically listen (sic) herein which are defective due to normal use. They do not cover any part not specified in the plan." Reit's new contract, the brochure, fails to list any parts under the plan. On January 8th our new heater's expansion tank started leaking. We called Reit and a mechanic responded and replaced the tank. Today we received a bill from Reit for $201.90. The Reit billing department told me our gold contract only entitled us to a 30% discount on the bill, not the full costs it has covered for the last 20 years. I live in Buckingham Township, PA, not California. read more

We have used Reit Energy Company for our heating oil for 14 years and they are dependable for on time deliveries. The people who come out for service and routine cleanings are on time and professional. Recently we switched to propane for a propane stove install. We were already using propane for our generator. Reit did a wonderful job. Ray went over all the information we needed to know, the plan, a quote, and answered all of our questions. The day of install the men were competent, professional, nice, and communicated what they were going to do. Reit also has a much better price for propane tank rental. read more

Overpriced and dishonest. Was not told the price of the oil and was startled by the bill. Spoke to customer service rep and manager and both were not helpful in explaining why it was so high and pretty much said "tough." Steer clear! read more

We have used Reit Fuel as our oil provider for many years and have always been happy with their service. We just had them install a new oil burner and heat pump/AC unit and had an excellent experience. We had gotten several other estimates but were happiest with the options Reit offered, and the clear and honest explanation of equipment by salesman Chris. The installers were excellent, cleaned up after themselves and respectful of our property. We highly recommend them. read more

REIT Energy Co. Service technician (Dallas) came to my home to perform the free yearly maintenance on my furnace. He truly is an asset to the company and has an excellent work ethic. He checked and clean all aspects of my furnace and oil tank. Including all the chimney pipes, blower, circuits and filters. I'm really happy and satisfied being a customer of this company and highly recommend them for your HVAC needs. Very pleased with all their employees. read more

REIT Oil has caused one of the worst and most uncomfortable experiences for my family and I. Yesterday we had an auto-refill delivery for our oil tank. They didn't notify us that they were coming, but regardless they added oil to our tank. I noticed after the oil was filled that my home was filled with fumes. This is somewhat normal after an oil delivery, but the fumes were much stronger than normal. My family and I checked it out, only to find that there was gallons of oil spilt all over our tank, all over the floor of our basement, and seeping into our lawn. We contacted REIT, as i thought maybe a pipe was cracked, and they flat out admitted to overfilling the tank. They sent someone out to "clean" the mess, but they just sprinkled this white fine powder on the floor and didn't clean anything else. The floor now is just a mixture of oil and powder and both the oil tank and the lawn are still coated in oil. The fumes are still so strong that we had to open every window in the house to just breath comfortably- and it's the middle of December! I called to complain and was put on the phone with the owner of the company, who then blamed me for the entire situation. It's not my job to check how much oil is in the tank, and it's not my fault that we didn't use as much oil as they had expected. It's the job of the owner and the employees to ensure that they don't completely overfill a tank, spilling GALLONS of oil in a customer's home. If they had given us a real apology and properly rectified the situation, I would not have cancelled my contract. The fact that the owner not only blamed me, but was extremely rude, shows the utter incompetency and unprofessionalism poisoning this company. Now I'm worried that myself and my family will suffer health complications due to us inhaling these strong fumes. Save yourself the trouble and do not hire this company for your oil. read more

I have had Reit Fuel Co. for around 17 years and they have been great, never a problem. Wonderful people to deal with. I also just had an oil tank installed and they were so nice no mess they took care of everything. Before when we had dogs they would call ahead of time to make sure they would be safe inside. If you are thinking about changing, Reit Fuel is a great company to deal with. 158982 read more

Fuel oil company trying to disguise itself as HVAC contractor. Bought home in July 2016 which Had brand new 3 zone split HVAC system installed in July 2015. Sept 2016 - Called for a service call. Guy on the phone repeatedly dodged my request and told me I needed to sign up for oil first. Literally didn't acknowledge my concern. I told him I wasn't interested in oil - definitively. After the third go round, he realized he was overmatched. He finally agreed to come out. I wasn't home, but my wife was. I had given her explicit instructions sign up for nothing. "George" comes out, knows zero about the system, but insists on getting us signed up for oil before winter. Couldn't troubleshoot the problem. Dude knows nothing but his plans for oil. I got oil from another company out of spite. June 2017 - getting AC going for first time this season...seems a little weak from an airflow perspective. I look at some of the flexible ductwork in the basement, and was concerned at the amount of times it had been crushed, krimped, jammed and improperly hung. I did some high level research online on flex duct. Installer violated every possible recommendation of every HVAC/flex duct manufacturer So I email them Monday. "George" calls me next morning, and offers to come out first thing tomorrow. Great. At 8am, a tech shows up. Not George. I explain the issue. He says "yea I talked to George and he said we gotta sign you up for an account". Strike 3. In so many words, I said, 'I don't give a f*** about your oil. I care about the two year old $15k HVAC system that isn't running up to par.' "Oh ok. Let me talk to George" Long story short, George eventually shows up and I show them my concerns in the basement. The tech, seemingly remembering the install, rattles off how difficult it was, and essentially tells me that the laws of thermodynamics and airflow don't matter. He shoves a thermometer in the duct, and tells me the air isn't cool enough. (The moron didn't even check to see if the compressor was on outside, which it wasn't.) "yea you must be low on refrigerant". Me: "Do you see a leak anywhere? I dont" Him:" uh no, but umm..." Me: "so you're telling me I need to repair this?" Him: "yea" Meanwhile, George is looking around like this is the first HVAC system he's ever seen. He literally made a comment about oil and that was it. Eventually, exasperated, I'm like "alright. I don't buy that but ok. Two year old system, and you don't tell me, 'don't worry, we will get it squared away'. You try to sell me on a repair." On the way out the door, George literally shrugs and goes "yea let us know what you wanna do, and if you wanna sign up for oil." I laughed at him. Literally no reason to use them for anything. read more

I see some of these ratings are old. I needed someone for service and these guys came through. no issues with arrival, knowledge or customer service. I will call them for my next issue Martin W read more

stay away, nothing but price gauging ripoff. Their credit manager is rude. Filled tank after they were told we are good for the summer as I only use it for heat. No problem, they just filled it anyway & charge the highest price they had. I guess they had to make their quota. read more

We have used REIT for quite a few years, and have been very happy with their services. Their budget plan makes heating oil payments easy and they adjust it every year based on actual usage, so the estimated payments are usually very close to reality. We use their service contract for our heating and air conditioning systems. They do the yearly service and are thorough and considerate, always explaining exactly what they have done and any recommendations for future needs. We have had needs for both regular repair services and emergency (holiday/weekend) services several times over the years, and they have been prompt and courteous. Each technician has explained and presented options to save money, while also explaining the pros and cons of each. We have never felt pressured to go with a more expensive option. I should mention that hubby has worked in the field and knows when someone is blowing smoke... and this is not my first rodeo with home ownership and maintenance either. I have no qualms in recommending REIT! read more

Propane furnace installed by Reit. 3 years later it was turning on only intermittently. Called Reit to come repair it. Now it doesn't work at all. When I called them to come back, they said they ordered the part but can't come till Monday. It is Friday and 20 degrees outside. Do NOT use this company. I learned this the hard way, don't you do so too. read more

I've never used Reit for any fuel oil or other services. However, one of their utility van drivers was driving very aggressively on E. County Line Road today (quickly and cut off a motorist a few cars in front of me). I can't speak to their HVAC services, however my encounter with one of their employees on the road was concerning. read more

I had these guys for over 10 years through new heater, new oil tank, new A/C. I guess you could say they got the job done, but over the last few years the service has left alot to be desired. First of all, there are two phone numbers you need to call depending on whether you have a billing question or service. I could never seem to get that right, but you think they would combine numbers somehow. Then it's the standard greeting on the phone, no one I've ever talked to over the years seems to have any bit of life in their voice. First red flag should have been a few years ago when we were told our oil tank needed replacing since the legs were beginning to rust away so bad the tank was on the verge of collapsing. This would have been catastrophic - but when asked how it got so bad I heard something like "well, our guys are older, so it's hard for them to get down on their knees to check the legs...". I'm not sure how much of that was a joke - but that's laziness at its core. Last few years every winter we had to call for "no heat" after it seemed the new tank created some issues with oil pressure to the burner. A series of fixes were made all while paying the $300/yr service contract they recommended I purchase since it seemed to need service of some kind every year. The final straw was following the Feb 2014 snowstorm that knocked out power in the area for days. The heater didn't work right afterwards, it would short cycle and generally not run as it did before. Needed to call them back a few times to explain that their attempts to address it didn't work. Their best tech (I'm assuming) did some troubleshooting and determined it needed new parts and would order them. After a month or more of waiting with follow up calls, I called and obviously sounded frustrated enough that I got a call back later that day "The part just arrived and he will be over today to install it". Coincidence? Keep reading... I guess you could say he fixed the problem with a patchwork of new parts that got us through the winter. This summer I dropped them and went with Ambler Coal Inc. On their first checkup visit they were aghast at the "fix" that was done and described it as unsafe and basically the guy couldn't stop shaking his head at the work. He showed me how it could have resulted in overheating and damaging the heater or worse if the blower stopped working. Of course, reversing this "fix" cost me $300 as it was not covered under the service contract. Thanks Reit. Ambler Coal also fixed an issue Reit was never able to, the blower speed was too fast and never let the heat exchanger get warm enough and probably resulted in blowing alot of my heat out the exhaust instead of into my house, as well as the added noise of a loud blower. That's it - now I feel better :-) read more

BEWARE!!!!! We used them for 6 years and when prices went up we were getting ready to switch over to electric heat. WITHOUT permission at the end of April (when it's already getting hot out) the came out to my house extremely early in the morning and began to fill our nearly empty oil tank. I immediately went outside and told the driver to stop and he refused, he said once he starts he doesn't stop until the tank is full. I again said I didn't request any oil. I then called the office and was told nothing could be done and was sent a bill for over $800!!!!! Ridiculous! Oil prices were over $4.50+ a gallon at that time from their company when others were offering it for in the low $3's. It has been a court battle since and I will make sure to warn everyone about their horrible service. And how they are sneaky and rip people off to make a buck. I will be sure to tell each and every single person I can about this! Their are many other great local honest company's out there! DO NOT let REIT fuel rip you off as well! read more

Here is a company that boasts that it wants to be your oil supplier and appliance repairer and be there when you need them. Sounds good, but not true. After over 15 years of maintenance agreements they bail when they can help, they have NO loyalty to any of their customers. Their owner actually said "what do you want me to do, it's not my problem". In other words, you are only a number, not a customer and if they can help out in a warranty claim, they just don't care. My advice is to bail on them if you can and if you need oil or service, keep looking elsewhere. read more

Have had oil heat for a very long time and wasn't happy with my previous company so I signed on with REIT they are as professional and clean as it gets when it comes to a FULL service company. I recommended them to my in laws who ended up replacing their air conditioner and furnace. They had nothing but good things to say about the technicians who completed the install. Thumbs up for this company for all your heating and air conditioning needs. read more

Horrible. Just bought a new home that had a service history with REIT. They certified the furnace 07/2014 and performed maintenance in order to correct issues with the furnace on 10/1/2014. List of services on the 10/1/2014 is illegible except for the Nozzle was supposedly replaced. They had neighbor sign that they filled the tank halfway but when my realtor went back to the house, it was empty. They had to come back out and actually put oil in it this time. We just bought the home 10/17 and the heater does NOT work. Called today and they basically said , not their problem, nothing is covered and they would have looked into it had it been 10/2/14 but will do nothing since it has been 30 days???? I will have to look into further action against them at this point since they certified a heater and now will not honor that. Also wanted to charge me $3.29 for oil and neighbor just paid $3.05 2 days ago. Horrible company. read more