Cookies AND hardware! Spoke with the store manager, Tim after he asked me if I needed help. I…read moreappreciate the quality customer service and personable environment, a classic small town hardware store. You get the feeling through their engagement with the community, knickknacks and services provide true value to Newtown. Thanks y'all!

Great gem. Old time hardware store that has everything. Their secret weapon is their friendly and…read morehelpful staff that can fix anything for a reasonable price.

Went in looking for assistance, had questions on what to buy. Was told "We don't need to know…read moreanything about what we sell." What's the point in shopping Montgomery store if they don't care enough about needed/wanting to know what they are selling. Yes, this was coming from a stupidvisor. Not giving a shit is why amazon is outselling your store.

I came here for an item that was on sale…read more Parking: a private lot Atmosphere: clean and bright Service: Good. I couldn't locate the item, and the clerk took me to it. Checkout was good. Overall I enjoyed my service and purchase and would go back

Terrible customer service. Rude and uniformed manager. Would not accept a product to be returned…read morethat was purchased only 2 days earlier and not working. They said the product was used. It was a trimmer head so I didn't know it was defective until i tried it

located on 63 just outside downtown Lansdale the small shop fills a desperately needed niche. Is…read moreit a little more expensive than the big box stores a few miles away? Yes. Is it smaller and there for does not have everything they have? yes. BUT It carries what a good hardware store needs so long as you're not turning your back yard into a recreation of the Atlantic Wall. It is easy to reach and best of all, it has staff who can help you. The brand slogan is 'ace is the place for the helpful hardware man' and they live up to it. While finding an orange vested helped at home depot is becoming akin to finding the lost grail the staff here are helpful, easy to find and available all of which makes such trips so much easier. It does not have a big garden center for plants and the like but it is a hardware store that is easy to reach, well stocked and staffed by knowledgeable friendly people, do you really need much more?

Richie is truly a stand out guy. Knowledgeable professional and courteous well beyond 95% of others…read morein his position. Not only did he get right to work replacing the glass in my storm window, but he also called me with an update: "your window is finished but not ready for pickup til tomorrow as the adhesive (my word) needs to dry properly." Been going there for 40 years and will remain a loyal customer.

One of the last nearby hardware stores around. I've always had great customer service there. They…read moreeven stock trains and other hobby items. Great service, too. Just like their other store, Penndel Hardware.

Had the misfortune of going to another T/S for an emergency purchase of a failed backhoe battery…read more Had multiple attempts calling the Tractor Supply 877 phone number, receiving no contact or call back for several hours! I provided the old battery model 31 P number but Traveller has new Ident Codes and no cross references. I called the T/S in Southampton and fortunately answered by "Kyle". I have an older Case Backhoe and desperately needed a battery. I attempted to re move the failed battery when the single lift handle broke on the 50 # battery. (*Machine partially blocking the rural road) Kyle patiently provided thoughtful suggestions after attempting to cross reference the Traveller model 31 P, suggesting cell pics with a tape measure for physical sizing, confirmed he had a replacement with a Battery lift carrier handle to remove the old battery. When I arrived the battery and carrier handle was waiting at the checkout desk, with Kyle who had finished his shift. Kyle is a class act and a knowledgeable Associate Al C

My husband needed some supplies for baby chickens. After checking out Lowes and Petsmart, we…read moredecided to head down to the Tractor Supply. The store was easy enough to get to, right down route 38, and had great hours, open until 9 on a Monday. The staff inside was super helpful and all willing to accommodate. To my surprise, the store offered all kinds of goods. Everything from your basic gardening supplies, to pet supplies, to clothing, to of course- tractor supplies. While I don't see myself coming back here anytime soon, I know my husband is quickly going to become a regular.

Never set foot and didn't find what I was looking for…read more The staff is extremely well informed and helpful.

As a child, a serious and tool-minded young boy, I wandered the narrow aisles of Kilian's, gazing…read moreup at hatchets, bird feeders, drill bits, and the floor-to-ceiling selection of nails, screws, nuts, and bolts. My father, in an adjacent aisle, assessed clamp sizes or perhaps compared different hose fixtures for build quality and features. The worn wooden floor and musty scent already percolating into my childhood memory: this was a place I went with my dad, this was a thing I did with my dad. Now, as a grown man, I watch my own son peak into drawers of copper nails, fidget with the array of door handles and hinges, or pull dowels out of the cubby and look for room to swing them. Will he have a son? Will Kilian's still be here for them? Of course this place doesn't have the selection of Lowe's, how could it!? The whole of Kilian's is barely the size of the barbecue display at Lowe's. If you want the experience of a big box store that has almost everything, and is the same in every city or town, and where no one cares about anything, don't come to Kilian's. But if you want to talk to a real person about what concrete anchors they recommend, or about which adhesives work best for pressure treated lumber, you could do worse. If, however, you're like me and you're chasing the circle of existence, the cycle of living and dying, raging against the tide of nihilistic despair that is this age of necrotic empire, squeezing meaning out of this life through sheer force of will, then let go of your child's hand and let them wander the antiquated aisles of this institution, let them learn for themselves what a real hardware store is like.

A definite go to for locals! Rick and his mom are so knowledgeable and so helpful…read more Support your local small business! Great people

No matter the broken things, these folks have it in the hidden recesses. But more importantly, they…read moreknow who can help you in a crisis, you need a plumber, painter or window repair, they have a rolling list of "fixers". Thanks for years of helping us, Rick and Bonnie. Even after moving to NJ we still shop here , and still find folks that can help us in this aging money trap.

I'm getting madder and madder i sit here i need to talk to vjay about his help been waiting over an…read morehour for help and there just ignore me i called and left my phone number for owner but nothing yet Just give me my 11 dollars and I will go home thank you never been treated this bad here before so after all is said done they stole 3 dollars off me and they won't make it good

A very convenient store with just about anything you need. Owner Vijay is very nice and…read moreprofessional as is his staff. Been shopping here for years without a single negative experience. 5 stars.