My parents have been using Gastec for about five years now, and they've consistently had a great…read moreexperience. It's hard to find a company that is both reliable and trustworthy, but Gastec has proven to be exactly that. Their team is professional, responsive, and always willing to go the extra mile to make sure everything is running smoothly. Whether it's routine service or addressing an issue, they're knowledgeable and take the time to do the job right. Emily and the team there are excellent at what they do! After five years of dependable service, it's clear they truly care about their customers and the quality of their work. I highly recommend Gastec to anyone looking for a company they can trust for their heating and gas service needs.

Have been a customer for 7 years. I always forget to pay which is on me. But the woman Pam who is…read morein the billing department is absolutely ignorant when calling. She has been abhorrent on numerous occasions to me and my wife. Especially recently struggling to make ends meet and in the process of selling my home she is just a terrible human.

Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

Prefer local businesses willing to use their own name! 2014 agreeing w/ 2009 reviewer "Can't say…read moreenough good things about Walton Oil"! Both field and office help the best... When no one else would help new homeowner in danger of pipe freeze/burst/flood, Walton's stayed late til got job done and well, attaining a new customer for life continued satisfied unlike some neighbors w/ other companies we don't run out of oil and we appreciate automatic deliveries, trouble-free preventative annual service plan inc thorough free cleaning, and discounts for prompt non-creditcard pay and for locking in fuel price & availability via prepay or monthly payment options. They can help winterize home for absence we'll leave them a housekey when install computerized thermostat for our remote control and calls to them for help we learned vital after prior PA home's furnace shut down by local power surge froze/burst pipe/flooded. And we'll get estimates to upgrade cooling (house heat pump v. central a/c) and tankless water heater too. Comprehensive best support for these vital services for people and properties. :)

Horrible experience with this company. Worst customer service - truly up there as the worst I've…read moreexperienced with any company. You're lucky if they return your call. If they do, it's never timely and they never have all the information needed to have a meaningful conversation with you. They say they're going to do something and then they don't. Stay away.

Competitive and usually the lowest prices of the competition…read more Friendly delivery people. Arrives on tine when promised. Friendly and helpful office staff.

Lousy company. I have been a customer for 4 years and they decide to price gouge me on my most…read morerecent delivery. They are charging $3.99/gallon when Moyer and Walton are $1 cheaper. ( And Walton said tank rental is waived, while Green Propane has charged me $75/year for rental. ) I called to ask if this $3.99/gallon was a mistake and they said "oh well. " F this company. I am done. And I will be reporting them to the Attorney General of PA for price gouging. If enough of us complain, they will investigate. Way to treat your long time customers Green Propane. Bye bye!

Charged me over $20 for less than 2 gallon top-off on a new account.. some kind of fee just for…read moreshowing up, and a fee that pays their insurance. Lame.

This is a terrible company to deal with. Been out of propane for 6 days with record low…read moretemperatures and still no delivery. They keep saying tomorrow and never show. This is my only source of heat and the bill is always paid on time or early.

Amazing service for our bbq grill it's coming assembled and free delivery. The patio umbrella…read moreselection and gift items are great. They have an extremely knowledgeable and courteous Staff!

I bought a Ego Snow blower and chose the free delivery and couldnt be happier. The guy who…read moredelivered was great, he walked it to my shed, patiently waited as I tried to make room. I changed my mind and decided to put it on my covered patio, and he walked it up and placed it there. (I bought an Ego mower from the Blue Bell location in March and had great customer service there as well and wrote a review for them, finally.)

I rented truck, it was fine. Upon return i left my key on in my pickup truck, there was 4 workers…read morethere, they said they cant use their 50 vehicles to give me a jump! I had cables! Not one human would jump me! I had call wife to come jump me from 20 min away, now I know why it has 1 star rating! The lack of human decency was unreal!

Took a propane tank that's about 1/3 full to be filled so it don't run out on thanksgiving... The…read morevery not so friendly employee (Justin M.) refused to fill it saying its not empty! he said it's a certified/valid new tank but "it has gas it's not empty I don't want to fill it." what an idiot and complete waste of time. no one has any clue at that location! I've been a loyal customer for years... and not just propane... storage, truck rental, supplies... etc. cancelled all! never dealing with them again! extremely rude!

I've been a customer of county propane since i moved here to downingtown .as a retired truck driver…read morei hauled propane in to keep companies like county supplied .in my 35 yrs dealing with propane companys from the inside .there are many who treat their customers the way they should be treated .and many who treat you like dirt .im happy to say the people i have dealt with at county have been some of the nicest folks i've ever done business with .i've never been charged delivery or tank rental .and their prices are market rate or less never had more then $0.5 to $0.8 cent rise in price .even when i had a emergency delivery due to a leak while i was on vacation .they sent a guy right out no questions .i would think that some of the negitive comments i've read here are pretty one sided .im thinking there is a lot more to the story ? But everybody has a bad day customers as well as employees . As for me i think they are extreamly reliable and dependable as well as friendly .and have no plan of changing companys P.s. no i never dealt or knew them prior to becoming a customer lol

We contacted County Propane after buying a home they had previously serviced, trying to set up our…read moreown account. Instead of help, we got pressure before closing, then radio silence. They removed the tanks without telling us. We left multiple voicemails asking to start paid service and had no response. When someone finally answered, they refused to provide us service with no explanation. This company was unresponsive and ultimately refused service without reason, which is unacceptable. Homeowners deserve reliability and transparency, not silence or a surprise tank removal. We cannot recommend this company!!!

From the initial ' idea' to the end results, the gang at Estate Chimneys were nonstop helpful…read more.. with ideas for us, making sure we were happy with the design. The new gas fireplace was placed seamlessly with electricians, and masonry all working together and with us... and our nutty work schedule. We used them years ago when they placed a gas insert in our wood fireplace.. which was another outstanding job. Can't recommend them enough! Thank you

Customer service. I scheduled a propane tank to be refilled. It's been over 3 weeks and it's still…read morenot done. I've called 4 times and the best I get is promises. No one ever takes the initiative and calls with an update. I have to pursue them. They used to be a good company to deal with. Time to move on.

Simple and efficient contact and updates. Very good pricing amd quick service! I am going to use…read morethem again for sure and I find no reason to compare other quotes at this point!

We use Geppert for all of our recycling needs. They are friendly and responsive and a pleasure to…read morework with! Donna Liberty Roofing Inc.