I lost my soul dog of 14.5 years 2 days before Christmas, lasting paws staff really honored my…read moregirl. I am here to express my unending gratitude for every single employee at the centennial location as well as the Henderson location(where her body was originally transported) for making the worst moment of my life a bit more bearable. From the employees I spoke with that suggested the viewing service while I was hysterically trying to secure peace of mind to Louis who took care of and prepared my baby girl for her final walk home, the compassion shown was nothing short of incredible. With her passing being during the holiday season(12/23) I was not able to have the service until 1/6, exactly 2 weeks after her passing and I was very nervous about how she would look, feel and overall be presented to me. As soon as they opened the door to the bereavement room that was prepared for us an instant cry of relief, she looked just as she did while she was sleeping, so peaceful. I've seen a lot of reviews commenting negatively on prices for this service(and pricing in general) so it's important to me to share just how incredible lasting paws staff made the worst moment of my life. Honestly the cost was such a small price to pay for the experience of being able to touch, kiss, hug my baby girl one last time. So while some may think this is a "money grab on grieving pet parents" I could see(and feel) just how much love and care went into her viewing service by the staff. They bathed her, brushed her and had her prepared on a table with soft blankets and a pillow for her head. Louis did a very thorough job of explaining everything about the cremation process and communicated with me through every step. I brought supplies to make more nose/paw prints but forgot scissors so that I could clip more of her fur, without question the sweet front desk staff provided a pair of scissors and a small plastic bag to keep the clippings in. I had used a euthabag(instead of standard issued plastic bags) that I had sent to all of her loved ones to write sweet final goodbye messages. One of the many reasons I did this was so that whoever was handling her could tell how loved and special she was...Louis made a point to comment on this stating that him and the staff really enjoyed reading the messages on her bag and could feel how loved and special she was. That small seemingly insignificant exchange truly helped my grieving heart so much, just to know she was seen in death the same way as when she was here, so very loved. I had 30 mins with her but of course was offered more time if I felt as though I need it, in fact when Louis came back in to check on us and I had said I was ready, after explaining everything he even confirmed again that I did not need more time. I was given the option to leave and come back when everything was done OR stay in the room dedicated for us while she was being cremated. I opted to stay with her throughout the entire process because I promised her I would be with her until the very end. Once Louis took her to the back I was still able to watch via a tv with a live feed in the bereavement room and Louis even came back in the room to let me know when it was finished and he was going to be opening the door to begin brushing her ashes out so that I may look away if I needed to. I was there from 9am-2:30pm and was able to go home with her and all of her prints and clay paws. I guess I'm leaving this review to sing the highest of praises for lasting paws employees and their viewing service option but also to let any grieving pet parents know: if you're on the fence on whether or not the viewing services is "worth the money" ....it 100% is-being able to kiss her sweet nose one last time was priceless and truly has helped so much with my grieving process. Also I hope Louis sees this and knows how much of a positive impact he made during the worst time of my life and how grateful I am for the care he showed my girl after her passing-He made this whole experience a bit more bearable and really honored my girl.

Putting my dog down has probably been one of the hardest things in my life. I decided to put him…read moredown at home and Caring Pathways was the vets that I went through to do that. PCS partners with caring pathways to provide ashes (if you want them), and a complimentary paw print. I went to go pick up my paw print today, and it was probably the most loving space I've walked into. It gave me some peace to know my boy was treated with love all the way through. I'd trust them with any service you need.

As challenging as an experience as this was, I am so thankful for Caring Pathways and the service…read morethey provided. Their staff, across the board, greeted us with only compassion and kindness. Kerry M. was our vet and she walked us through every step, educated us, was patient, and was so kind to Iverson and us. I had to cancel the first appointment because I was not ready to say goodbye. They offer a cancellation window up to 4 hours before your appointment and allow you to carry over your deposit to when you reschedule, with no extra fee. So thankful for this understanding. The cost may feel steep, but the in-home service is so so worth it. Iverson had his last meal while the pain meds were administered. It was a distraction where he didn't even notice. He felt safe and comfortable in his home, surrounded by family and on his favorite couch. He was then given a sedation medicine where he drifted into a nap on my chest. When the final medicine was given, he felt no pain as he crossed the rainbow bridge. I have heard horror stories from other in home service companies. I had 3 friends use Caring Pathways and that is why we went with them. I am so grateful and thankful that we chose to work with Caring Pathways. It helps with acceptance and closure and provides a peaceful passing. I will forever recommend them to other family and friends who need to say goodbye to a family pet member.

The care this company provides during a very difficult time is amazing. Their Vet is extremely…read morecompassionate. I highly recommend using this company when the difficult decisions need to be made.

I've had so many cats and endured their final moments. Some have been horrible in the hands of…read morethose who I will never go back to. However, having Dr. Daigler help me with my 18 year old Callie (cat) was honestly the most compassionate and caring passing that I could have hoped for my little one. If you are struggling with a pet in need of final help, please call Dr. Daigler of A Peaceful Passage. She's a Godsend and a wonderful person. She'll help you through a very difficult time.

Dr Daigler has put down 2 of my dogs and the experience with her is the best it can be, given the…read morescenario. She even put my dog in the back of her car where she was all laid out in a bed wrapped in a blanket- so peacefully. 10/10 would recommend

I've been in touch with them for a few months because of the health of our dog, and the experience…read morewas very supportive. Our sweet girl passed early this morning and I contacted Everett immediately. We scheduled the private cremation and Grant let us be very involved, which was important to us and strangely comforting. And we also took home a free plant to take care of for a while Less than 3 hours later I had her ashes back and can take her home. This is a compassionate, exactly what you need place that supports families. Highly recommend. You will be supported and loved through the process.

I dropped off my dog on Thursday for cremation services and was informed that I would be charged…read moremore because my dog had not been weighed correctly when I brought him in. I called multiple times on Friday and Saturday to get an update on the status of my dog, often more than once per day, but received no response. The only communication I received was a text message on Sunday stating that my dog was ready for pickup. The message stated: "Pickup may be made weekdays 3 p.m.-6 p.m. or Sat/Sun before 3 p.m. or by appointment." Based on that information, I arrived at approximately 3:30 p.m. on Sunday. The employee was already leaving but did return to assist us. Unfortunately, the pickup felt rushed, and I was not given the opportunity to look at or purchase an urn before leaving. Losing a pet is an incredibly difficult experience, and I would have appreciated more consistent communication and a less rushed pickup process during such an emotional time.

Incredible. Having had several experiences that were negative with respect to vets, we were so…read moregrateful to the doctors and staff here at AESC. Our 3.5 year old serval cat was hit by a vehicle in Gatlinburg. He was badly injured with blunt force trauma to the head and face, lacerations on his back, all four paws badly abraded and unknown internal injuries. We were at a loss as we did NOT have a vet and didn't have a way to get him in a crate. Silas wasn't socialized as a kitten so we took him on as no one else would. He is not a mean cat, just quite anxious. Silas was a replacement kitty as our first cat died in the Gatlinburg fires -- Silas has a special place. Although we cannot hold him we can pet him. I called many vets that day and was frustrated by the answers I received. WE REALLY NEEDED HELP AND NOONE SEEMED TO CARE. (It took 2 days to get Silas into a carrier) Finally, I called AESC and knew after talking for less than a minute that this is where we were taking Silas. When we arrived at AESC the staff quickly got Silas to an exam room and within 2 minutes Dr Rutherford appeared. He addressed Silas' pain immediately, (he had been hurting for 2 days), and had x-rays completed in minutes. The doctor listened, was knowledgeable and we discussed the possibilities with respect to the surgery Silas needed. His jaw was broken in 2 places and he had additional superficial injuries as well that would heal by themselves over time. The surgery went well and we continue to care for Silas at home. He was discharged the same day as the surgery. So grateful to have found this clinic. Hopefully we will not need emergency services again. But in the event we do, we know exactly where we will be taking Silas. And that knowledge in and of itself is reassuring as we haven't had any place that we felt comfortable taking him. Thank you to the staff and Drs. Rutherford, Bains and Boling at AESC. K shields

Very thankful for the staff on Friday morning June 26th! I woke up to my sweet boy eating a whole…read morebottle of his sister's doggie NSAIDs! The front desk staff were so nice, the guy who took Marley back quickly was an angel that morning, and the vet was so kind and comforting! I wish I had grabbed everyone's names to thank them so I hope they see this!

We had a very good experience at Aurora Animal Hospital and with Dr Trujillo. Unfortunately we had…read moreto have our cat put down and she was so kind and gentle and respectful in her handling of the process. We realize this is a fairly common service, but she made a really hard situation alot easier and pet euthanization is a service I feel some people take for granted. We would recommend Dr Trujillo highly.

This is a mixed review, great care for my animals, but the med cost is confusing. I will talk about…read moreone drug that my dogs will need for a long time, Incurin tablets (estriol) pee meds. GoodRX pet vs office payout. I am an Army veteran, 100% disabled and live on my enlisted military pension, not getting rich, more on the poverty side. At the office each pack of 30 costs 50.00 and I have two dogs taking two pills daily, so I need them every two weeks costing me 200.00 a month just for this pills. Now at GoodRX pet these drugs are 25.00 for 30 tablets, meaning it would only cost 100.00 a month to order these drugs from GoodRx... let me tell you the rest of the story. So GoodRx says we can call the vet and have them approve this or they can give you a script and send it in, I chose have them call the Vet. Vet office tells them we no longer do this over the phone he must pick up a script.... No problem, called and said can you do the script, yes you can pick it up later. What does the script say, good for only 2 fills! Meaning every month I will have to get a new script from the office send it in and have possible delays in getting the med or pay the 200.00 cost, just making this inconvenient for myself. These times we are in, we all feel the crunch... now if you don't want me getting mail order drugs, then lower your price, GoodRX is still making a profit at 25.00 a pack, lower your price to 30.00 and I will pay that at your office. What I feel is by making me send a script in monthly to get my dogs meds, you are trying to penalize me for trying to save 100.00 a month, I am real confused. You can say, well the dog may not need the meds and that's why we limit you... yet I have to take my dogs in monthly for a blood test to make sure it's needed and not harmful to my pups or at the well check.... So if you tell me at the appointment the dog doesn't need the meds do you think I will still give it to them? Really confused. Maybe I am asking too much, a fair price to help me save money. I know folks think us military folks are not the brightest, I will agree I may not be as smart as someone with a degree... but something just doesn't seem right. I have no problem spending thousands a year on my pets health and wellbeing, I think this office treats my pets well... I am just lost why I need to pay 1200.00 extra a year for just one med.

I highly recommend Green Heart Pet Water Cremation during the heartbreaking loss of a beloved pet…read more Dr. Niedens went above and beyond to help me through the passing of my cherished pug, Bernie. She was professional, compassionate, prompt in her response, and incredibly patient during such a difficult time. Green Heart took exceptional care in returning my baby home, including beautiful clay and ink paw prints, a thoughtfully decorated jar with his fur, and a lovely memorial box containing his ashes. Every detail was handled with respect and love. I, also, appreciated their water cremation which is better for the environment. I am deeply grateful for the care and dignity shown to my sweet boy and to me during this very painful moment.

Having to say good bye to your fur baby is never easy and wanting the very best in the end for them…read moreis extremely important to me. I contacted Green Heart Pet Water Cremation and Matt walked me through the process. Feeling at ease that Honey would be handled with respect and the process a lot gentler than the traditional cremation. Honey was adopted from a shelter and given a second chance with me when her original owners passed. My heart is full that Matt had saved some of her ashes in a urn for me, and the rest was sent back to Iowa so her ashes could be scattered with her original owners. Thank you for showing me compassion and re-assurance during a difficult and sad time. I would highly recommend Green Heart.

My husband & I had to euthanize two senior dogs that were a bonded pair, Chance 13 & Gigi 10 both…read morehad cancer and started to take a turn for the worse. our Vet recommended Lap of Love, who sent Heartstrings and Dr. Kate. Dr. Kate K. showed up with compassion, dignity and respect for us and our loved ones. it takes a special someone to do what she does. Dr. Kate explained everything and even help us, help our surviving dog navigate his grief too.

From the owner: Heartstrings Pet Hospice In-Home Euthanasia & Aftercare is a compassionate In-Home Veterinary…read moreservice dedicated to providing peaceful and dignified end-of-life care for pets in the comfort of their homes. Recognizing the deep bond between pets and their families, Heartstrings ensures that each pet's final moments are handled with the utmost respect and care. The service includes in-home euthanasia, allowing pets to pass peacefully in familiar surroundings, and comprehensive aftercare options, including cremation and memorial services. Heartstrings' team of experienced veterinarians is committed to supporting pet owners through this difficult time, offering emotional support and guidance throughout the process.

Karolyn always does such an amazing job grooming our girl! Our favorite dog food is available here,…read moreand all of the staff are knowledgeable and helpful!

Excellent place for dog wash. They provide everything you need. Even the music was lovely and…read morecalming. Carolyn was an outstanding employee who clearly loves dogs! Know that your fur-baby is safe and gently cared for when you bring them to her.