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    GreenDrop

    1.0 (2 reviews)
    Closed • 10:00 am - 5:00 pm

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    2 years ago

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    B-Thrifty - Storefront

    B-Thrifty

    (139 reviews)

    $

    Every time I visit my daughter in Woodbridge, I HAVE to visit this thrift store. Great deals, very…read morewell organized, and sometimes even a surprise discount.

    My mom and I visited B-Thrifty a couple of Sundays ago, and the customer service we received was…read moredisappointing enough that I wanted to share our experience. I asked our cashier, "Joe," if I could enter my phone number for any discounts or to accumulate points toward membership benefits, and he rudely said, "It's too late." When I asked what he meant, he repeated that it was too late because the store was closing and he couldn't allow me to enter my number, even though it wasn't 7 p.m. yet, the store was still open, and there was still a line of customers checking out. I wasn't asking for anything complicated, just to enter my number on the keypad right in front of him, ring up our items, and check out. I also asked if my mother could sign up for a membership, since I'd been raving about this store and she was excited to join. He said no to both. I was genuinely confused because he seemed annoyed with us, and we hadn't done anything to him. Confused, I asked for a manager. It wasn't a miscommunication, since Joe spoke perfect English. I just genuinely didn't understand the refusal. While waiting, I overheard another cashier explaining the day's color-tag discounts and promotions to a different customer. Joe never offered us any of that information. We were met with rudeness and dismissiveness from him. When the manager came over, she had an attitude and talked over me as I tried to explain what was going on. She said Joe meant "there's no deals on Sundays" and pointed to the sign. I told her I already knew that, I can read, and I've been a member there for years. I was trying to explain that Joe had refused to let me enter my phone number, sign my mom up for a membership, or tell us about the color-tag discounts, claiming it was too late because the store was closing , even though there were still people in the store. The manager's response was that if we needed discounts, we should come back Monday through Thursday, which missed the point entirely and left my mother and me feeling like we'd been stereotyped as customers who were only there for discounts. I've shopped at this store for years and brought my mother because I wanted her to love it as much as I do. Instead, the visit left us feeling dismissed and stereotyped over what should have been a simple, friendly interaction. Joe and the manager were rude and unwelcoming, which made us so uncomfortable. A little patience and basic courtesy would have made all the difference. Please work on your customer service.

    Junk Removal Specialists - Loading

    Junk Removal Specialists

    (121 reviews)

    Fast, easy, good price, and great communication (even when I had my ringer off and missed some…read morecalls). -I scheduled over yelp chat. Francesca was great -responsive, straightforward, okay with some back and forth to get to a good time and to get the payment done afterwards. Scheduling and payment was super simple - no forms to fill out etc. -A bit before the appointed time, two nice, professional men showed up to my door and were literally in and out in under 5 minutes. If I have anything else I need out of my home, I will come to Junk Removal Specialists first.

    I had to get my old couch removed, as well as some paint, trash bags, wood, a broken white board,…read moreelectronics, and closet shelves! We researched places to get junk removal so we could get it done all at once. They quoted us $179 which was really reasonable! They were available within a couple days of contacting, which was great because we were getting our new couch soon! They called at around 9:15 and said they would be at our house in 20 minutes (our original time was 10am, I think). I appreciated that they didn't have us wait around all day for them. When they arrived, they were quick, efficient, and careful with the objects that had to be removed. I put most of it on the old couch and the paint and wood was by the door so they could quickly gather it up. They got everything done in about 15-20 min! I was amazed. We went to pay and they said we would get a call. Someone called moments after and we paid over the phone. We got 10% off with the coupon on their site for being a first time customer, so we paid around $160. Great deal! We will use them again if needed. Also, they try to reuse/recycle as much as possible! Awesome mentality.

    GreenDrop - donationcenter - Updated October 2026

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