1. Green Dollar Capital Solutions

    0

    Boca Raton, FL

    Green Dollar Capital Solutions

    5.0 (1 review)

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    11 years ago

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    Fidelity Investments

    Fidelity Investments

    (10 reviews)

    A few of my trusted friends referred me to Fidelity and I listened to both of them and I had a…read morewonderful experience. I called and made an appointment to meet with Sean Burke who is an Investment Consultant at the Boca Raton branch. He agreed to meet with me at 8am so I wouldn't be very late for work. The branch opens at 8:30am and Sean came in early. Excellent customer service right off the bat & I was impressed. My goal was to transfer assets from my previous firm to Fidelity-if I felt comfortable. Well, if you know me at all, then you won't be surprised that I had many, many questions. Sean sat with me for almost two hours answering every single question I had. Granted, many of my questions were repetitive, but still he remained calm and patient with me. We called my previous firm to close out my account and transfer my assets in kind, which means as is. I was told it could take about a week but it just took a few days. Fidelity is a diversified investment brokerage, offering investment products. They also have 24 hour customer support which is important sometimes. I did call on Saturday night about 1am and was pleasantly surprised I was connected with an agent in Boston and not India or the Philippines. Glad to see they don't outsource like so many companies are doing. You can set up your account online or go into the branch, whatever is best for you. I arrived for my appointment and was warmly greeted and offered a bottle of water or cup of coffee. Such nice people in the Boca office. I had a fantastic experience and I am comfortable with my decision to move to Fidelity.

    made an appointment for 3:30 in Boca Raton. sat there for 40…read moremin no one even came out to acknowledge us. Got up and walked out. If they did this when I wanted to invest who knows once I signed on the dotted line they'll never get back to you. Do not recommend investing with them.

    Merrill Lynch Wealth Management - Merrill Lynch Wealth Management

    Merrill Lynch Wealth Management

    (2 reviews)

    Our financial advisor is at this location. The Minton Tuzzo Group are extremely professional and…read moreknowledgeable. They have been our financial advisors for years. I have recommended many friends and relatives.

    My mother passed away in December, and funds from her Merrill Lynch account were supposed to be…read moredistributed to me according to her will. What should have been a straightforward transfer has turned into months of delays, confusion, and poor communication. On December 30, I met in person with a Merrill Lynch advisor at the Palm Beach Lakes branch on Bsnk of America and provided all requested paperwork to transfer the funds into a new Merrill Lynch account they opened for me. Since then, I have had to call every week to ask for updates. Each time, I was told the transfer was being held up because the account had to mature before it could be transferred and that it would be resolved within two weeks. That explanation was repeated over and over. It is now March 3, and I still have not received the funds. Instead, I received a notice requesting additional verification. I was required to provide the last four digits of my late mother's Social Security number just to get information. After locating that documentation during an already painful time, I was then told they could not explain over the phone what was actually missing from the paperwork. When I attempted to contact the Palm Beach Lakes office directly, I reached only voicemail. At Merrill Lynch nobody cares about you. I still do not know what more they need. This is a heartless company that cares about red tape and not the costumers they should be serving. There has been no proactive communication, no transparency about what is needed, and no sense of urgency despite this being an estate matter following a death. For a firm of this size, the lack of coordination and basic customer care is deeply disappointing. Handling a parent's estate is difficult enough. It should not require weekly follow-ups, repeated explanations, and contradictory information just to move funds that were clearly designated in a will. Based on this experience, I cannot recommend Merrill Lynch to anyone dealing with estate transfers. Families deserve clear communication, accountability, and respect -- especially during a time of grief.

    Greenwise Financial Solutions

    Greenwise Financial Solutions

    (16 reviews)

    Just when you think there's no one there to help you because life throws you a financial curveball…read moreand you feel like giving up, there's GreenWise Financial Solutions! Their customer service Representatives are kind, friendly, and very understanding to your needs. Frank made me feel very comfortable and he was so patient while I was explaining to him the reasons why I had called GreenWise financial solutions. He also offered really great advice and his professionalism made him the perfect representative for me! Thanks to Frank and GreenWise financial solutions, the daily stress and anxiety I was feeling is now gone! I highly recommend GreenWise financial solutions to help you figure out a way to continue moving forward in your life!

    Worst experience ever. I had placed a call to Greenwise requesting cancelation of my account, I was…read morestill under my 30days, I had not even received my welcome call yet. This morning I was called by Mark, stating he had received my request and wanted to talk to me about my reasons behind my request. I told him I no longer required or desired to do business with with Greenwise. He asked me specifically why I didnt want to do business with Greenwise, I told him that I no longer wanted to do business with Greenwise because of information I had acquired after researching the company online, he said yea but if we can save you money why would you not let us do our job that you hired us to do. I lost my temper I admit but at this point there were no reason go continue this game. I started to record the call. We went round and around for a few more mins until I told him finally that even if they were the last company on earth I would never ever do business with Greenwise. As a retired military senior citizen with PTSD. This call was upsetting all I wanted was to cancel my account and requested my initial payment returned. I was hassled, I was asked the same redundant question over and over again. This kind of treatment should not be tolerated in business. This guy Mark should be fired, if you do business with this company do all your homework before signing up. For most folks I would think you would choose a far better company where your business is appreciated and you are not harrassed if you needed to cancel. If you do cancel be prepared to defend your reasons why with some asshole name Mark. PLEASE AVOID THIS COMPANY AT ALL COST. I am going to prepare a statement to send to the VA, to warn Vets, my local better business bureau and will post my experience on all social media platforms, I turned the recorded phone call over to my attorney for possible litigation. Do yourself a favor, warn your friends and family to run from this company.y.

    Green Dollar Capital Solutions - financialservices - Updated July 2026

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