My plumber had retired after 30 years of taking care of our needs…read more Searched Yelp and found Hamilton plumbing. Local business with good reviews. I called and was told the plumber would call me back. Vernon called me back within 2 hours we set up for him to come the next day. He showed up as promised and replaced a kitchen faucet and reset a toilet that the flange had rusted out. Very reasonably priced. I had a water heater that was beyond it's expiration date. Set up a date for the following week. Vernon called me on Tuesday morning as promised. He was at my house on time. Had everything he needed for the job and did a great job. In my younger day I would have done this work myself. Nice to see a professional show up on time. Do quality work at a reasonable price. I now have a a new plumber for the next 30 years. Thanks Vernon.

Hamilton did an amazing job the first couple of times we called them. We never had concerns about…read moretheir work. In fact, we were so pleased with it that we purchased the service contract. We understood that we were working with a small family-owned company that did not operate 24/7, but after many calls over the course of a year, our calls have not been returned. Therefore, we were not able to use our service contract. Considering the great work they did when they did respond, this has been very disappointing.

I had a leak in my toilet which was causing issues in the wall. When I requested a response from…read moreAlbright's I specifically mentioned that I have a speech impairment and that texting was the most efficient way to communicate with me. Tracy responded within about a half hour of that request via text and asked me when I would like to make my appointment. I asked if any openings were available today and they responded with yes, so I set that up. Jesse and another repair person came out to my house within the allotted time window, and were very cordial and professional. They were upfront with their pricing, and explained what they believed the issues were. They were also very specific to note that the cost might increase if the issues required further investigation. Fortunately for myself and my roommate, the issues appear to be as the repair people suspected. No more leaky toilet or kitchen sink (the sink had been an issue for awhile). I highly recommend this company for their promptness, professionalism and all around cordiality. They also appear to read the requests for individual accommodations (i.e. texting over speaking on the phone).

When I purchased my home their magnet was on the refrigerator so I utilized their services…read more(encountered a few hiccups), 14 years later I trusted them again and purchased my new HVAC system from them. Terrible customer service when I attempted to get a simple rebate code. Once I put something in writing I got the correct information which I was told didn't exist. Just skip them and use another company.

Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!

It is the kind of news that makes you sick to your stomach: you need an entirely new HVAC system…read more Heating AND air. This is the news I got from Eddie Hughes (and two other HVAC companies). We chose to use Hughes because when Eddie came to the house to give the estimate, he quickly and expertly diagnosed (and explained) the issues in terms that my husband and I could understand. He also answered multiple phone calls as we had a lot of questions. Part of the plan was to add a large basement return which entailed cutting through drywall (you can imagine how messy that is) into a wall in our finished basement. The new return is there but you would never know it was installed that day! Matt and Steve didn't leave one speck of drywall or dust (amazingly). I can't say enough about Hughes Mechanical and the great, honest work that they do. Do yourself a favor and use this company.

I hired Hughes to replace an AC unit at one of my rental properties in Baltimore. I had previously…read moreused them for other smaller jobs and was overall pleased with their service. One of their technicians came out to inspect and service my three apartments, and he recommended replacing one of the units that was an older model and not functioning as well. He connected me with Jason (one of the owners), who gave me a quote, and I agreed to move forward with it. The technician who came out to replace the unit didn't seem as experienced, but he was very polite and professional. He kept the job site clean and communicated with me often. A few hours after the job had been completed, at 11:30 at night, I got a call from my tenant mentioning that the house reeked of gas. I called the technician and texted another, but no one answered. So I went on their website, which says "Emergency Services Available," and tried to call the mainline, but no one answered. Eventually, I was transferred to a call center that said "all of our technicians are busy helping other clients" and that they would call me back in 2 minutes. No one did! So we called the fire department, which came out and identified the source of the problem. Hughes used an old existing gas hose to connect the gas line to the new system. That hose was not compatible to the new AC, so it leaked gas. As a result, the fire department shut off the units and the gas supply to the house. Hughes came back the following morning to replace the hose and fix the problem. When we turned the gas back on to the house, my hot water heater which is fairly new and had been working perfectly fine, wouldn't operate. The pilot light was not coming on, and Hughes sent two of their technicians to look at it. They mentioned that the gas valve to the hot water heater was no longer working and that they had to replace the part. The plumbing supply company was about to close, so the technicians said they would be back in the morning with the new part to replace it for me. The next morning I get a call from the owner, Jason, saying that the part wouldn't be available for at least two days and he wanted to charge me $600 for the job. He actually tried talking me into replacing the entire hot water heater ($2,400 and offered to give 10% off). It turned out that my hot water heater was still under warranty, so I called the manufacturer, who shipped out the part at no cost and hired another plumber to install it for a fraction of what Hughes was quoting me. Their website says, "Educate, Not Sell." It sure didn't feel like that. Hughes fixed a problem and created another. The least they could have done was offer to fix my hot water heater after all they put me through. I'm sorry to say the experience overall was frustrating, time-consuming, and generally disappointing, as I no longer feel I can rely on/trust them with this important work. I wish the outcome had been different.

Very professional. Fixed my issues with AC quicky and efficiently. Couldn't be happier with service…read morereceived. Highly recommend this company

I was vert impressed with this company from the start. Jonny the owner showed up in a mask and…read moreprotective gear, client safety is paramount with SRM Mechanical. My HVAC system was busted and we desperately need the work to be completed ASAP. The entire system needed replaced. SRM discussed all of our options, and offered innovative instillation recommendations and very affordable pricing. From start to finish SRM explained each process and what was happening. Honestly, I have never seen someone accomplish so much work in such a short period of time. The Experience of SRM Mechanical was very evident. Also, as someone that is concerned about COVID-19, the owner explained a new system that uses infrared lights that can be installed in my unit to combat the COVID-19. We are thinking about getting SRM to install the system in our house. We have two separate HVAC units in our home and will definitely call SRM mechanical to replace that unit as well. If you are looking for a qualified and competent HVAC company we highly recommend SRM Mechanical.

Scott is our go-to person for all of our heating and air conditioning needs. We have been using…read morehis services for 10+ years and have never been disappointed. He is always willing and able to troubleshoot your problems on the phone if, for some reason, he cannot make it over. Accepts phone calls graciously, is quick to respond, reliable, dependable, and will not break the bank. I can't say enough good about him, super nice person and always willing to help. If you require a heating and air conditioning person, look no further. You won't be disappointed.

I had a part fail - scott helped me trouble shoot by phone from vacation and was there the next day…read moreto replace the part. Everything free covered on warrenty. Really great expeirence with him.

After repeated attempts to have my furnace serviced by a company I'd used for many years, I found…read moremyself in the position of finding a new HVAC company. I was on my way to work when I saw two of your trucks (love the graphics). I didn't have time to speak with the two technicians, so I noted the phone number to research later. After reading the reviews, I placed an online request for service. I was contacted within the hour (on a Saturday!) by Billy (weekend tech) who told me he could come that day if it was urgent (it wasn't). He forwarded my request to Lindsay, who contacted me the following Monday. She explained pricing options and scheduled service for the following day. The service tech (Bill) was great! He arrived on time, assessed the issue, and completed the repair. He answered all of my questions (even the dumb ones)! I could tell he enjoys the job and takes pride in his work. To say I am impressed with this company is an understatement. From start to finish, this was a stress-free ordeal. I am now a proud member of the Comfort Club and highly recommend Maryland Heating and Air!

My air conditioner was on the fritz , making noise like a plane taking off, Maryland Heating and…read moreAir came to the rescue, my serviceman was named Trent, great individual, knew his stuff, explained every single detail of of the job, he explained and showed pictures of what was wrong and what needed to be done to fix the problem, he showed and explained what he was doing and had before and after shots of the completed job, if you're looking for quality, professional, knowledgeable, friendly and trustworthy people, give Maryland Heating and Air a try, I'm overjoyed with the results

By far, the best service! I've used Quality Cooling and Heating for our Carrier Infinity many times…read morethrough our home warranty. It was a no brainer to call them to install a mini-split in our sunroom and we couldn't have been happier with his knowledge, his selection of equipment, his attention to detail, his kind and respectful manner and everything!!! Chose the right product, installed it, cleaned up everything and did it all with a kind heart and smile on his face! As a Realtor, I work with many home owners and Walter will always be my go to person for everything HVAC!!!

From the owner: Specialties – Quality Cooling and Heating LLC…read more At Quality Cooling and Heating LLC, we stand out by providing customized HVAC solutions designed for each customer’s unique home or business. We take the time to fully evaluate your space, lifestyle, and comfort needs to recommend the ideal system—not just a one-size-fits-all option. Our technicians are highly trained, experienced, and committed to precision installation, maintenance, and repair. We work with trusted equipment and the latest technology to ensure energy efficiency, performance, and long-term reliability. Every job we complete is backed by strong warranties and a customer-first service approach. Our goal is 100% satisfaction, and we treat every customer like family. When you choose us, you receive individualized attention, expert workmanship, and comfort solutions you can depend on. For reliable HVAC service and true peace of mind, trust Quality Cooling and Heating LLC – 443-851-6829.