American cleaners is my go to no matter where I am at in the country. I travel a good deal, and use…read morethem for my clothes usually. I wanted to try and save myself some time by dry cleaning some hats, that were a bit nasty. Before drop off I verified the price and was told that it would be $1.00 per hat. Excitedly I dropped off about 17 hats with 2 shirts for pickup same day. Fast forward 8 hours to 16:45 and I return to get the goods prior to my flight the next morning. After my items were retrieved, I eagerly awaited for the total of around $30, "$137.00 is your total" the clerk proclaimed. A discussion ensues, and I was told to wait for a call from the manager, so I retrieve my 2 shirts for $20 and I wait.. No call, so on Friday as I am about to return home and pick my hats up tomorrow I reach out only to discover a call had been forgotten but a discount is going to be applied as "that was a new person who didn't know what they were doing, and that is all I am being allowed to offer" Bet. I share this only as a warning to you, that this is not the expected outcome from American Cleaners - however, it may be best to avoid this one.

I've been using them about a year. I've had zero issues and friendly service. I like the way they…read moretext you when your clothes are ready.

I've been going here for a number of years and I've never had a problem. I've read some of the…read moreother reviews so maybe things went south for them, but for me, my shirts are always done perfectly and for a great price. I will continue to keep going here as I think they are the best in the area.

Terrible dry cleaner. Imagine taking in a white shirt and it returning pink only for them to blame…read morethe design. I also took a pleated shirt and they completely ruined it. How can you call yourself professional and ruin a shirt that says dry clean on the tag and they said that no matter where I take it, it would have been ruined. How does that work when it is a dry clean shirt. Imagine that. Telling a customer it's their fault bc the material isn't supposed to be washed. Isn't that a joke.

Very quality service, reasonable prices, and quick turnaround. Brought in 10 cashmere sweaters for…read moredry cleaning and very happy with the results. Looks like I've found my new dry cleaner!

The people were super friendly, the turnaround was really quick (it was ready the next day!), and…read morethe price point was fair for the service being requested.

Good as any cleaners in town. Lose for us and we haven't had any issues. I would recommend.read more

They did a great job getting grease out of the silk jacket I brought in. Reasonable prices. Highly…read morerecommend!

Not sure where to start. The staff lacks every single aspect of customer service. I took in a brand…read morenew dress - never worn, and got it back with white spots. When I went back the following week (obvious it was not worn), I was told that I had exceeded the 48 hour time. I actually think the counter girl was thrilled that I had exceeded the time. It was pure joy for her. I asked when the manager or owner would be in and she said they stop by every day, but not sure when. So basically, no manager or owner are reachable. Wow! That's some shadiness! Bottom line, don't waste you money at this establishment!! 2 thumbs down!!!!

Very poor service. Not only did they permanently and visibly damage my daughter's flower girl dress…read moreby using a large safety pin to affix a tag at the front neckline, they filed our clothing under my husband's first name instead of last. That is not a big deal, except that they then argued with both my husband and me on our two individual visits attempting to pick up our clothing. The staff was quite condescending and insisted each of us was mistaken, and that we must be confused about where we took our clothes. We did not have our claim receipt, which is certainly our fault, but we apologized and provided our full names, ID's, phone numbers, address, etc. to help them find our clothing. They would not budge from their insistence that we never had any items there. It was not until my husband went up there after my first attempt, that he identified our laundry bag in the floor in the back, and they then agreed to search through all their racks. They found our clothing quickly after he suggested again that perhaps it was misfiled somewhere using something other than our last name. Not only was my daughter in tears all day that her dress was lost, but now we see it is permanently damaged. Completely unacceptable treatment towards us, a couple who remained polite and calm despite frustration. We both walked in apologizing for losing our claim ticket and offering any info they might need in return.

Got my stains out completely, and Cheap! They were a day…read morelate but I was not in a rush.

Excellent tailor who did a lot of garments for us in one week. This was quite faster than any place…read morewe've tried since moving here last fall.

This place was recommended to us by our daughter. We had a special occasion coming up and needed my…read morehusband's suit as well as a couple of other nice items dry cleaned. The items were dry cleaned and ready when they promised. Thank you for your service.

They have succeeded in ruining another piece of expensive clothing. First they ruined my husband's…read moresuit; they made it right, cool. Gave them the benefit of the doubt; things like this happen, right? Wrong! Dropped off my brand new satin dress to be pressed; never worn, tags still attached. Went to retrieve it; the worker proceeded to fold in THIRDS the satin dress I had Just paid to be pressed. Wow ok, maybe inexperienced. I get home and inspect the dress as I have to wear this out tomorrow night (my fault for not doing so at the cleaners) and find what looks like a boot stain or burn mark all on the backside of my $220 dress. I'll be reaching out in the morning but I am beyond livid. No more chances for this place. Take your expensive items elsewhere. I will say they do an okay job on our comforter, but anything beyond that is being properly dry cleaned somewhere else from now on!

No communication about when pick-up could happen left me without business clothing for a business…read moretrip. Tried to pick up on Monday as my slip and the guy at drop off said ready Monday. No time specified, so I arrived at 7 Monday when they opened to be told not ready until after 2! My flight leaves at 12:31. Unreal. Had my clothing since Midafternoon the Wednesday prior. Do not recommend if you work and travel- totally screwed trying to piece together outfits before I leave in 2 1/2 hours while conducting business calls. Super-fun. Thanks Scott Cleaners-you lost me. I'd give zero stars if it let me.

Consistency and quality since I've been using them over the last 2 years. Nothing a a great…read moreexperience.

It does the job, but this week we've had to head to the laundromat with a TON of clothes. It was…read moreok as far as clean goes (though it could have used some cleaning it wasn't horribly filthy). It's all coin operated, which is a bummer, the machines in our last town had ones you could do coin or use your debt/credit card in which REALLY simplified having to do a household of 7's laundry all in one day. There are coin exchangers (well, there were two, but one is out of order... which seems to be the theme of this laundromat!) The exchange did give accurate change for a $20 (will take all the way down to $1 bills, excluding $2 bills). Washers were efficient, though there are only 4 of the biggest washers available and they were in hot demand both times we were there. $6.75 as of this post for the larges washers and $5.25 for the next washer down... that's a LOT of quarters!!! The dryers... well, they left a LOT to be desired... Nearly, if not exactly, half of them were out of order!!! You can run the largest ones for 4 minutes per quarter, and they took $2-$2.50 per large load to dry (jeans took a bit more). but with all the machines being out of commission it made jockeying for a dryer a bit of a challenge. This location gets plenty of use, it was hopping both times we went there. I anticipate needing to go for a few more weeks yet too until our laundry room is put back together... if anything changes I will update... but for now, it does the job, but it's not a great experience. Next time I'm gonna do a little research and see if there is another place that might be a little easier to use.

Kelly Avenue Laundry and Second Avenue Laundry, sharing the same owner, are festering hellholes…read more The owner is evidently too tight with her mountains of quarters to allot some of them for new machinery, as a row of FIVE - ALL FIVE, machines on the rear side of the first row have been out of order for well over a year. Ownership needs to remove them or replace them! The chairs at both locations are horrifically uncomfortable, including the ones with hazardous cracked plastic which could easily crack a customer's buttock or leg and cause a nasty infection. Wo knows...it has probably already happened - more than once.