I love the convenience! It's cheaper in the long run to opt for the monthly subscription . Vacuums always work and there is plenty of space in the parking lot for detailing. I am always greeted with a smile and a positive attitude. FYI if you have a suv with a back tire. Please be aware that you will have to clean your back windshield manually. Unfortunately the brushes do not do a good job of cheating your back windshield and tire read more

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Staff was nice, vacuums are super strong. If only they offered rags and spray at the least because it didn't wash the whole back side of my car read more

Green Clean Express Auto Wash - Tidewater - Car Wash Near Me - Norfolk, Virginia

Car soaped up, went through all the cleaning and yet no rinse...just blown dry ?? Been to other Green location and never had an issue, but this one will be the last. Nice they have vacuums, but no towels to dry the car ?? read more

Clean and new car wash!!! They have many locations so you can get a membership for unlimited car washes. The guys here are so friendly!!! The vacuums actually work a little bit too good! One downside, though. So I have a bike rack attached and I forgot my keys at home. So I couldn't get my car washed. But the inside is nice and clean, so I can't complain too much. I'm sure I'll be back soon! read more

I went on December 28 and went to one of the attendants in the business and ask if I could purchase a monthly unlimited car wash plan. He quickly took me in and walk and talk very fast about the plan, when I put my card in, I try to ask questions as my card went through, he ignored me then, gave another attendant a sticker to put on my front windshield in which this agent would not answer questions either. I went ahead and had my car wash since I paid, only visit one time and it will be the last time. I was treated like a second-class citizen. Went a couple of days later looking for a new car wash which was buggy bathe and was treated with respect, questions answer and did more than this car wash would do for you. I will be canceling my subscription with this place, and my advice if you treated your customers as second class citizens and not answer their questions and run away when they try to ask questions you will not be in business long. Please treat your customers the way they are supposed to be treated, they are paying your bills and your employees. Never again will I be treated like I don't mean anything the way you treated me. I only had a question, and you couldn't stop for a few minutes to answer, and this is the location on Tidewater Drive location number 508. I paid for the month and only got one used, but I don't want anything from you since you treated me like a second-class citizen very disrespectful. Curtis read more

Buyer beware this location and locations like this do not stand behind the service they provide. The manager on site after my car was damaged informed me that they recently had a NEW technician servicing the equipment which resulted in damage to my 2017 Volkswagen Alltrack. The car wash is all about debiting your account monthly but will not stand behind their machinery inflicting harm to others property. I had gone through the car wash almost 50 times prior and no incidents but after the story from the onsite manager and new technician and their skill level I am no longer wanting to risk my property at their blatant disregard. copy of their denial: After a thorough review of the incident, including photos and video footage, our Claims Department has determined that Express Wash Concepts is not liable for the damage claimed. Reason for Denial: We have thoroughly researched the Incident Claim from: 3/18/2025 reported at our: 2825 Godwin Blvd. Suffolk VA Green Clean Auto Wash location and have concluded that we are unable to take responsibility for the damage due to the following: The claimed damage part is considered an aftermarket item that we are not responsible for and / or pre-existing damage prior to your wash. The damage being claimed is not possible to occur from our foam fingers brushes. Upon request, we can provide supporting photos and documentation if available. Please let us know if you would like us to follow up with this information. If you have any questions regarding your claim, please contact our WashCARE team: WashCARE Center - Claims Division Phone: +1 855-280-9274 Email: claims@expresswashconcepts.com Hours: Mon-Sat: 7 AM - 8 PM | Sun: 9 AM - 5 PM We appreciate your understanding. read more

Today's customer service was beyond 10/10. Originally I visited Green Clean Auto Wash and was not completely satisfied with the quality of the service. When I expressed my dissatisfaction, I was contacted by Bethanee who advised me to come back. Offered to make up with a free car wash. I was greeted by Jamal when I arrived who assisted me with my offer. After the was I was still unsatisfied with the quality of the service. Confused to why my car still had visible dirt on it, I asked Key (Ki) who was able to give me great information and tips. Being that I have a white car, they advised me about how to avoid having dirt after the service. She even broke down each monthly service package available. Making a valid point, even if I paid for the top tier package. Bringing my car to the wash at least twice a month, I would still get my moneys worth AND avoid dealing with nuisance of the upkeep of a white car. Ki, also wanted to make sure that I left satisfied. After she wiped down the roof and most the car to get rid of the tough dirt/pollen. She told me to go back through the wash again. Now here's the icing on the cake and the reason why I will come here while my stay in VA. My car actually died in the parking lot lol. Jamal was very kind enough to pull his car up and give me a jump. Wow! I cannot not express how great this location is. Not only is it a very clean location. But the customer service is just immaculate. I'll be getting my membership very soon. Now that I know the small things to help avoid being disappointed by the service. I really look forward to my next visit. Thank you Green Clean Team for a wonderful experience read more

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The Place is really good and everything is upgraded is my favorite car wash place . The air hose to help drying those small spots is a grate touch read more

Was happy with the service until this month both my husband and myself have memberships but I realized this month that it went up 11.00 sorry to say that we are going to have to cancel read more

Grand opening specials this week. Ton of employees helping you go through the options of the washes. The top tier wash was great a ton of soap just when I thought the soap cycle was done a different color soap came out. They had these air guns by the vacuums that I have to figure out what they are for. I liked how they were rubber tipped to prevent scratches. Definitely will be back even though I happened to be in the area this time with a dirty car. read more

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Fast and very easy to use, we cleaned two cars at the same time, we were out in 1 hour the inside cleaning was on us.

Good wash, no scratches, tire shine does not sling, vacuums always work. Friendly staff, facility is always clean. Great value. What's not to like!? read more

To whoever made this... GENUIS Me and my family love it here!! My favorite part is the different colors in the car wash!!! And we never had a problem with the vacuuming. Great place. read more

Pulled up employee with dreads at kiosk had attitude,hitting on my car yelling at me to back up. I instructed him to calm down he walks away from his post at kiosk and says "I'm tired of this shit" I reported it to management (Jonathan) who appears to not be concerned, so I drove to military highway location and filed report with manager (Dino), when he called Jonathan attempted to lie about what happened, so Dino has me meeting with Site manager Hayden tomorrow. Y'all should teach them kiosk greeters better etiquette. Contacting BBB in the morning. read more

Best new car wash in Norfolk Clean and efficient facility and friendly staff makes this place my Go To place. read more

Great customer service. Only issue I had was the credit card machine, where it may or may not work. So come is cash just in case. Other than that. The unlimited deal is a smart move. You car gets washed and you get free vacuum time and there is a shop to get car things if needed all at one place. Very beneficial. read more

Equipment is in good shape. Wish they had full service wash available. Price is reasonable.

Brand New Car gets scratches along the side due to malfunction at the High Street Portsmouth wash. I do an incident report and told theyll investigate and call back in 3 days. They don't so I contacted an attorney and he called left a message and all of a sudden they call me back. Then have a nerve to say it wasn't there fault even though it is a month old car that I don't drive and had no scratches whatsoever prior to my wash. I am canceling my monthly membership and suggest you be careful because if they don't take responsibility for scratches on a car that is brand new then everyone else can forget it!!! read more

The car wSh system is awesome but the the people that work there are rude. I have a monthly membership. One more person acts like a jerk, I'm taking my business elsewhere. read more

First time here and the staff was super friendly and helpful! They were at the box where you select your wash, showed me all the options and swiped my card for me. I didn't have to do anything. When you pull into the car wash, they talk to you instead of just point and always tell you to have a great day. read more

Hands down best car wash franchise in all of Hampton Roads. Compressed air is a game changer, especially when dealing with sand in my vehicles. The staff is always friendly, and the facilities/grounds are immaculate. The membership prices are reasonable and the retail store offers a ton of options; all at great prices! read more

Excellent cleaning. I also really liked the compressed air being able to kick up deep-seated dirt so that the vacuums could pick it up.

Fast even with a line of cars, clean business area, friendly and the free vacuum and air dry hose were nice to use afterwards

I wasn't paying attention and vacuumed my lightning cable. ‍ I informed Antoine and he let Joe know. They went above and beyond in trying to retrieve my cable. I love the positivity and friendliness from the employees. Absolutely hands down the best car wash. read more

Newly opened so everything is clean and works great. The vacuum's are the best I have ever used. Attendant's were very friendly. The car wash did a great job better than most automatic car washes and dried the vehicle very well. I just wish it had covered spaces when drying and vacuuming, it is great now but a 90 degree sunny day will be brutal. read more