My wife and I took a rental car all the way from San Diego, CA to Norfolk, VA. And you know what…read morethat means? Tons of bugs on the car! On our way through the auto wash, we got a good deal on the basic wash that included many quality wash options. As we were going to their free vacuuming service, one of the employees, Kenneth, noticed that all the bugs wasn't off. His exact words were "Rental or your personal vehicle, we will take care of you." I cannot be more thankful for that customer service as we got a free rerun through the wash. Gabe was also a very kind employee that made us feel welcome. I will always take my cars here!

I normally get my car hand washed but the line has been very long and seeing pollen on my car…read moreweekly is becoming a huge pet peeve of mine... Not sure if you can relate, but I feel good when my car is sparkling and my tires are shining! I decided to try this automatic car wash service that is close to my home. Although it was my very first time using this business I decided to sign up for the monthly membership which includes unlimited car washes with wax, rain x and all the Bells and whistles foe the low low price of $40 a month. I figured I love having a clean car. Spring has sprung! Let me give it a shot. I already knew from the beginning that I wouldn't care for the fact that I would have to vacuum my own car after going thru the car wash machine but figured eventually I would bring my 11 year old son and have him earn his keep To my surprise this place was pretty packed BUT the line does move quickly. I get in line. Purchase my membership with attending and inch my way into the automated. We wash. I double check to ensure all my windows are closed. The next attendant guides me onto the ramp and asks me to put my car in neutral. Lights, camera and action! I see neon flashing lights and soapy suds cover my windshield. I hear thumps on and around my car and I realize it's the spinning brushes and rags hitting my car to get the dirt off. Less than 3 minutes I am out and guided by another attendant to park into a parking spot that has a vacuum and wash cloths to dry off my car I hop out and vacuum my car. Be careful. Those suckers are no joke. They will literally pick up everything so make sure that you check your car before vacuuming. Overall I did still see some dirt and weird streaks on my car that I had to work really hard to buff out.. they were so deeply embedded that I thought they might have been scratches. I think there should be more products by vacuum area such as hand sanitizer, air freshening spray, armor all for the dashboard and window spray that is of better quality. This is just my personal opinion. Unsure if I will go again during this month's membership but I will definitely not renew. I can see this an a Emergancy car wash but definitely not the quality I am accustomed to.

I've had a monthly membership here for quite a while and have always been happy with it. The staff…read moreis friendly, the wash does a good job, and the location is super convenient. They have all the basics you'd expect, self-service vacuums, hand drying, and every now and then they'll even put out free air fresheners for customers. It's not a flashy place, but it's consistent, affordable, and the employees always greet you with a smile and a wave back at you when you come through. I've never had any complaints and plan to keep coming back.

The most recent time (this past weekend) I was at this location I had forgotten my phone at home…read more The employee who helped me was friendly, extremely patient, and very helpful. There were other cars pulling up and there was an issue with the payment system but he was unphased and got the situation straightened out. I appreciate him a bunch for his help! I also appreciate that they have a power washer which they use to get extra dirt and grime off of the car before it goes through the wash. The mobile app is easy to use for the most part and I think the price is reasonable if you do storm club.

Got the works done on my Blazer. I was thinking about selling but they made it look so good, I'm…read moregoing to think again. The price was right and service was great. I'll be back and will recommend ...

THIS PLACE! Do you…read morelove your car as much as I do? Are you into making sure that your car is always clean, inside and out, smells good, and you only trust 1 or 2 places that you know will do an amazing job and will be as meticulous and as OCD as you are? Well, Family Car Wash is one of those places I trust. You need to get there and be one of the first few in line; if not, it is always guaranteed that there is a line, and your wait can be 3+ hours. No, really. And, yes, it is totally worth it. Once you get in line, one of the staff members note the make of your car/car details; you loop around and then one of the staff members will take care of your baby. Once your car is all set, you pay in cash (don't forget to tip big!), and you go on your way. Easy peas-y lemon squeeze-y! Also, their car washes are only $15. Yes, you heard me right - ONE - FIVE - buckaroos!!! Larger cars, such as SUVs, minivans, and trucks, can be a bit higher, as they should be. They also offer spray waxing, hand wax, buffing service, shampoo, and even full details. Prices are EXTREMELY competitive and super reasonable. There are some seats outside to wait; there isn't much where you can go around the area, so you have to just sit tight. Bring a book to read or listen to some music. Love this place - everyone is so friendly, kind, and welcoming. I love the work that they do. You won't regret it. I feel as if your car looks better than a new car that you purchase off a lot! Super satisfied - support this local business! +$15 car washes! +meticulous attention to detail! +friendly staff! +get there early, or you're looking at 3+ hour wait!

The associate was very helpful and nice yesterday, 9/09/2026. He approached my car as I pulled up…read more Your automated machine seemed to be on the fritz, but I mentioned the 5 dollar wash sign you had at the driveway and so he took my five dollars in cash and I was on my merry way. When I was vacuuming he gave me a card and asked if I'd leave a review, and handed me a business card. I told him I'd be happy to do so. Always have a good experience at the Northampton Blvd location in Virginia Beach and it's only a few miles from my home.

Good spot to get your car washed. They do a good job especially associate Joshua Briscoe. He is…read morevery serious about doing a good job.

They exceed. Expectations. Every. Time!!…read more I cannot compliment them enough. I come all the way from DC because they're amazing, but then I'm always pleasantly surprised that they're even more amazing than I remember!! #BuyLocal #SupportSmallBusinesses

I was a top‑tier member at Mega Auto Spa for almost a year and really appreciated the thorough work…read moreearly on, especially from the red‑shirt staff who consistently delivered excellent final inspections. Over the past few months, the quality has declined. Important details were missed -- debris left on the carpet, spots on windows and mirrors, smudges on the console, and personal items misplaced or damaged. My most recent visit was the least consistent: my SUV waited for a while before service, and the final inspection didn't match the level I had previously experienced. When I called to provide feedback, the manager, Riley, did not seem engaged and handled the conversation unprofessionally. The newer blue‑shirt staff also appear less consistent with final checks compared to the earlier team. Mega Auto Spa has the potential to offer excellent service, and I experienced that for many months. I hope they refocus on consistent quality checks and customer communication, as these were the strengths that originally set them apart. Based on recent experiences, I've canceled my membership. I see other customers writing similar reviews about a decline in service, so business leaders pay attention please.

I'm still in the market for a trustworthy car wash. They do a good job here but you damn near have…read moreto watch them to ensure they get all the windows and pertinent areas. On my last visit, I literally had to tell them there was still bird poop on my back window. There have been times when air freshener is included in your wash package and you realize on your way to your next destination that they didn't do it. The unlimited wash packages can't be purchased in person. You have to download the app and sign up with a credit card for recurring payment. When you sign up for their emails, they do email and/or text promotions to you. Some locations also participate in a free car wash for Veteran's Day. Check beforehand to be sure. Shout out to Jocelyn who keeps the team on a steady pace with the many cars that are waiting at times. She's helpful in explaining the various packages and promotions. The young adults that work here work hard. I can say that in all the times I've come here, nothing has come up missing from my vehicles. I appreciate not being stolen from. Some people opt to wait outside but there is a small area inside if you're watching the cars proceed through the wash. They have vending machines and a restroom for patrons while you're waiting. Pay attention to the traffic pattern as you are exiting and when done. I do plan to return and hope that the experience and service points improve to allow an update to this review.

Cleaning the entire inside of the vehicle not just parts of it…read more First time using the service and it ended up being disappointing. I didn't realize until I got home and opened my tailgate door that the entire cargo area had been overlooked. It was never cleaned, vacuumed or wiped down. I tipped each person $10 plus the cost $51 to only get ripped off.

I've passed this hand car wash for years and wondered. Never even knew the name as there is no…read moresign. A hand car wash is a rare sight in COVA among automatic washes on every corner. So with my daughter returning to school soon I wanted to get her car a bit more TLC. So off to Norfolk I go. When arriving I probably pulled into the wrong area, but it worked. The best entrance is by Walmart, then pull behind the labor Union building. A guy directed me and said wash and vacuum $30. Luckily I was not in a hurry as they had a few in front of me and it is more of a detail. There are a few seats outside, but it's hot! So be prepared. The car was completed in around an hour and looked amazing! These guys are hardworking. I dropped them $50 cash and was in my way. I would recommend and return, but a 4 star suits them with length of time and wait outdoors.

I pass by this place and wondered how to get a Car Wash... So I just pulled up, asked, and my car…read moreis the cleanest it has ever been since I bought it... These gentlemen "hooked my car up" A good old school hand car wash and vacuum, Armor All on the tires and shiny exterior.... Forget the drive thru car wash... This $40 was well spent to have my ride straight!! Pull up in the morning and don't forget to tip well....

I have been a customer of Freedom Wash (Carwash) on Sam's Drive in Chesapeake for quite a while now…read moreand I'm very pleased with the results and service offered. The only drawback was the upgraded wash that they were working on for quite a while. Going from 2 service lanes down to one could be a hassle at times but now that that is complete, things are back to normal. Occasionally they need to perform routine maintenance and when they do, they go down to one lane but that is very infrequent. I can usually zip in and get out quickly with my vehicle clean. What more could you ask for in a car wash?

Trash car wash these days. Nothing worked correctly. Only took quarters no cash or card.read more

Austin was great! He did an excellent job on my vehicle..professional, detail oriented, friendly,…read moreand service at fair price..call Austin!

On time and on point! A SUPERIOR service at a very nice price!!! I'm having him back to do my other…read morecars (I own 5 of them)!

These guys are very professional and customer friendly. They explained all my options without…read moretrying to sell me services I don't need. I highly recommend them. Final Finish is my go to car detailing company.

We left the sunroof open on my wife's suv. Of course it was a downpour while we were out of town…read more The suv had a ridiculous amount of water in it. I thought that we would have to buy another SUV. We threw a Hail Mary and took it to Final Finish. The guy was unfazed and explained their process. Yes, I was hopeful, but skeptical. THESE PEOPLE CAME THROUGH!! My Honey's SUV was dry as the Sahara in the summer and smelled like it had just rolled off of the showroom floor. Seriously, it really was that impressive. They have earned our business forever!!