I had a great experience with End of the Roll on Rupert Street. I shopped around and they offered…read morethe most competitive price for the carpet I was looking for, which was also installed beautifully. I also received exceptional customer service. Quotes, scheduling, and questions were all handled quickly and professionally. I'm in the middle of a very stressful renovation, and Ian, the manager, went above and beyond to make the carpet installation one easy thing amongst a lot of stressful things. He was incredibly helpful, responsive, and accommodating throughout the entire process. I would absolutely recommend End of the Roll for great pricing, beautiful carpet, excellent installation, and outstanding service.

I purchased some carpet for my parents rental unit and had drop by in person to see what they had…read moreon sale. I consulted with one of the sales staff and determined that I would purchase a beige carpet and made the purchase on the spot. I asked them to hold it for my carpet installer to pick it up at a later date. Approximately 2 weeks later my installer picked it up and installed it. When I went to see the finished job I was shocked to find it was the wrong carpet. I went to the store to let them know that they had sold me the wrong carpet and showed them my receipt and the picture I took of the carpet I bought in their store previously. The staff were shocked as well and said that their manager will call me to discuss and hopefully fix this. As such, I have been there one more time after I did not hear from this manager and again was told he would contact me. Well, I have yet to hear from him. I am a realtor and I will warn my clients about this particular store if they require any flooring after this experience.

We went with Paragon as I figured if you went with a chain store they would buy from Paragon and…read morejack up their price so you pay more. Measurements were exact. Installation quick and easy. They followed covid protocol. Fantastic job from them. All done within a half day and this was back in October 2020. A few months later the stone developed a crack from an unseen flaw. Called them up and they sent someone out to inspect the flaw. Through job done. Nothing was dropped on it or anything. Just one of those things that happen as we all missed the flaw and want noticed until June 2021. New same stone was ordered and a date set up. They came at 8am and the old counter top was out in an hour. Our back splash is one of a kind and they didn't harm it at all. Excellent job done. New stone installed and all is done. They are a bit more expensive because they only use top of the material that you will not have a problem with. Service? Top notch. You can't ask for anything or anyone better. They have top notch staff, right from sales selection staff to installation. I cannot say anything bad about them. Use them. You will be greatly satisfied looking at your counter tips for years to come.

I had my second kitchen counters done . I loved the end result. Everybody I dealt with was awesome…read more. Very friendly and helpful. Timely responses and the installers were very nice . Thank you Paragon!

I recently had my whole kitchen renovated and I was initially unsure of what to expect as this is…read moremy first renovation. I was highly impressed with the customer service, skills and technique of this company. Yes, due to unforeseeable circumstances there was a delay in some of the cabinets arriving as they were from overseas. However, I think the communication through this transition was amazing. Dom Peluso made it happen... the finished product was beyond my expectations and I would definitely recommend this company for any future renovations to others looking. 100% professional and customer courtesy.

Buyer beware. If you do any level of new construction and/or renovation and timely and accurate…read moreordering and delivery is important to you, then stay far away from Prime Cabinets. From the designers to the ownership, everyone is a "yes man". The concept of customer service is lost on these folks; they simply do not care. Everything will look perfect until you pay that deposit and then you'll start to see the red flags. One thing will be written and/or recorded and you will receive something entirely different. The "designers" simply don't pay attention and you find out your order is wrong after it has been delivered, despite numerous confirmations beforehand. It is extremely challenging to work with people that say one thing and then ultimately do something else. The worst part is that as the customer, you are blamed. In my situation, I had visual proof (paper trail) showing that the designer made a major measurement error, even after final confirmations and after I was told all requests have been correctly submitted, and this was brushed off entirely. This is a clueless company. Customer service aside, the big issue is all of their cabinets are made overseas in China. This has nothing to do with quality but has everything to do with timing. From the beginning, you'll be waiting at least 12 weeks for initial delivery; everything is sent via boat in containers. If something goes wrong, you'll wait another 12 weeks (15 weeks in my case) during which time I was given continual lies about the order status: "it will be two weeks", "it will be two more weeks", "it has arrived", "it will still be four more weeks". Yes, you are reading this correctly. After being told "it has arrived", it was another four weeks until it actually arrived. You have to ask yourself: why would they lie about this? Or do they simply have zero control and insight into their own supply chain? I do not know which is worse. If you've worked with this type of cabinet company before, you'll know that something **always** goes wrong due to their incompetence. Had I known how clueless these people are, I would have stayed far away. This is what happens when you focus on price before quality. A lesson learned for me that I hope those reading this do not repeat. If you want speed, accuracy and quality, stick with a local company that manufactures locally. Cost may be marginally higher but you'll have a better outcome with more timely results. The response times will be faster and you'll get your order much quicker. Within one kilometer of this company are 10 other cabinet companies to choose from. Seriously shop around before even remotely considering these guys. Trust me, this will save you a lot of time and likely money too overall, with less headache. The old saying really is true: "you get what you pay for". Buyer beware.

I have been extremely pleased with how ATT Stoneworks addressed an issue with the counter they…read moreinstalled - even after 9 years. They have always been pleasant and responsive to deal with and more than fairly addressed the problem. I would highly recommend them!

I have been dealing with ATT for many years as a General Contractor…read more They have always been professional in their dealings with me and have given me excellent service

They did very good work even though my kitchen was hard and complex and rafi and Shadi were honest…read moreand gave me a much better price than other companies

This company fixed my countertop on my washroom. I am very…read moredisappointed as they are very unprofessional and not trustworthy. 1They fixed the counter top left lot of scratch on the wall and I asked about it, and they said it happened when you fixed countertop and they didn't care to fix it. 2After fixing countertop they left leaving the waterline on with few drops which damaged my flooring on the lower level when I told them about the incident they told me it's your problem you should call plumber asap. 3Also they broke my cabinets and I called hundred times they told me he will come to fix it but didn't show up it's already 2 months now.It was a nightmare and so stressful. We asked for receipt they denied and we went to their shop but nobody showed up Please beware of these people as they do their job for money and doesn't care about anything.

They are a real professional team. Everyone knows what has to do without supervision and does a…read morefine job. Very satisfied for my 1100 sq ft new floor.

I should preface this review by saying that I chose this company based on the "google" reviews…read morewhere it received a high rating. Subsequently, I tried placing a review on their website and on google, but was unable to because it was blocked. All the reviews rate this company 5 stars, which is impossible and therefore these reviews are not legitimate. I had my floors installed a year and a half ago. I was really hesitant about writing a review on this company, but feel that I have a responsibility to other customers and let them know what our experience with this company was. We paid close to $10,000 to have our condo installed with a walnut engineered floor(approximately 700 sq/ft of a floor in a 1200 sq/ft unit. The installer did not speak English which made communications almost impossible. He placed a transition piece 2 inches in front of the bedroom door rather than under the door when closed. They tried telling me that this was the way everyone does it! I made them fix that spot, which made the installer very angry. My floor also had areas that needed grinding in order to flatten out the concrete, for which I paid almost a $1,000 extra. When they grinded my floor, they did not bother to cover any of my furniture, kitchen or bathrooms and concrete dust was found in every corner of the apartment including on my furniture. On one of the planks, the name "Stanley" was embedded into the surface of the wood (someone stepped on a tool and the force of their body weight stamped the Stanley logo into the wood. There were also numerous scratches, however, this was the least of my problems. Remember I said that the concrete needed leveling, well we found many areas with hollow spots where the planks actually moved up and down. A year later, they came in to try and fix this (about 2 months ago). The same installer, who still spoke very little English, started drilling holes in my floor and then injecting it with a compound. I thought that would do the trick. After not walking on it for 24 hours, about a week later, the boards started to make a cracking sound in the two areas he "said" he fixed. Now every time walk in those areas a loud cracking noise occurs. Oh, I forgot to tell you that they started work late November and said it would only take two weeks. We went to Hawaii for Christmas and when we came back, the job was still not finished. We had to get a hotel room at the Century Plaza for over a week while they tried finishing our suite. Each time we asked would finish, they would say ..."tomorrow...tomorrow". The floor was poorly installed and they left a hell of a mess. I now have to spend money to repair all the areas that have "sink holes" in them. Please really consider this company as a "stay away" as I had the worst experience of my life with this contractor. I have pictures if anyone is interested. You can email me at andreretel@gmail.com. I just think you should be warned! Dr. Andre Retel, MD Vancouver, BC

Not the greatest selection of materials when it comes to cabinets, but the price was very good on…read moreeverything. We saved a ton of money on the countertop especially through them. For example, there were less than 20 options for the cabinet design/colour/material, and they could not be customized that much. But again, the countertop had a massive selection and even though we selected a more basic/budget one, it worked out really well in the end. Their team handled the installation and heavy lifting (and I mean heavy, they lugged everything up a flight of stairs with no complaints). Would definitely go with them again in the future.

We used the Langley Office in June 2023 and were very satisfied with the final result. The Shaker…read morecabinets are sturdy and well made and lined with wood. The drawers are soft closing with wood sides and dove tail joints. We were able to do some customization to meet our needs with slightly deeper upper cabinets and a wall cabinet that was on a diagonal by the phone. We also put door panels on the ends of all the cabinets for aesthetics. It took over 10 visits to finalize the design plans . Our salesperson Andy was extremely patient and helpful to make sure I didn't make any mistakes. The installer came on time and did an excellent job. He was very precise and experienced. He was even able to add another shelf to our pantry the day of install. Much appreciated. We recommend Vancouver Cabinets due to their quality and price. We saved a lot of money using Vancouver Cabinets.

High quality tiles. Excellent service. Good price. We were very happy with the tiles purchased…read moreat Tile Sense. Hugh helped us match our tiles and gave us ideas or both our bathrooms, entrance and kitchen. We will definitely be coming back for our next project!

I'm giving Tile Sense a 5 out of 5! Without a doubt the best place to buy your tiles. Not only do…read morethey have a huge variety but they really go the extra mile. I usually work late and I couldn't get there until after they closed. They were willing to wait beyond closing time so I could stick to my reno schedule. Awesome staff. Great prices. Amazing tile. There is not one bad thing to say!! I'll be buying my tile from them forever!