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    Green Bug Inc

    5.0 (1 review)
    Closed Closed

    Services - Green Bug Inc

    Pest extermination

    Tick or mite extermination

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    11 years ago

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    J&J Exterminating

    J&J Exterminating

    (14 reviews)

    I've been a J&J customer for several years. Last October they called to tell me they were coming…read moreon a certain date. Not ASKED if they could come, TOLD me they would be there. I cancelled that service because I would be out of town. I called back to ask if they could come in November. Earliest date was three weeks away, again when I would be gone. Now I've called to ask for the service (March) They say OK, but they will still come again in April because that is what I signed up for those years ago. I'll get service Jan, April, July, Oct This is not customer oriented. This is a company that tells me when I'll get service, like it or not.

    I reached out to J&J Exterminators today, need some exterminating at my house, was told I would get…read morea call later today, Received a call, was told I would get an email, sign and return, I told him (Lance) that i didn't want a contract, he told me it wasn't a contract, that i can cancel at any time. I opened email and it said it is a contract and I was supposed to agree to service exclusions that meant all the pests I need taken care of were exclusions, which meant I would have to pay extra for what I needed, so my husband called Lance back just to ask basic questions, and he rudely said we were asking too many questions, that he was going to have to walk away from helping us. He was very rude. Its pretty bad when you can't ask any questions!!! What happened to customer service????

    Green Bug Inc - pest_control - Updated May 2026

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