I hired Green Acres Landscape for a one day job to install two water lines and 12 sprinkler heads into an existing sprinkler system. I paid half up front and waited for work to start, 3 weeks later I find they forgot to put me on their schedule. When they showed up, it was not the crew I was told would be there, just one guy with a shovel instead of power equipment. He dug some trenches 12" deep and others 3" deep. He said it was harder digging in the backyard so he only went 3" deep. He broke an existing PVC drainage line and started putting duct tape on it to fix it. I said fix it correctly and he left the job site. I called the office and they said he will be back in the morning to fix it. While I was standing there with him, in front of the broken pipe, he buried it without fixing it. I made him dig it up and fix it. When the sprinkler heads were installed and adjusted, I started the sprinkler system to test it. It watered the side of my house and my neighbors yard. He said the 25 foot ratchet heads were could not water an 8' wide yard without getting water on the house. They came out the next day and replaced the heads and tried again. They had issue after issue and moved and changed the type of head three more times. It was a total clown show. The sprinklers did not go to the property line and I had 18" of dead yard. A Relationship Manager came over and he looked at everything and said he would fix the following day, which he did. The next day everything was fixed and I was happy. The manager handed me a letter from the ladies in the office. I thought it was a gift certificate to a local restaurant for all the trouble I experienced, but it was a letter stating that they were done working on my sprinkler system and any other repairs or issues will cost me $82 an hr. It was a slap in the face and poor customer service. They turned a one day job into a nightmare without one word of regret. read more

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We live in a new house in a new subdivision. They planted several dead plants and rocks all around them. They inatalled rock instead of grass along side of the house. The rocks are hard to walk on. Not what we were told we were getting. read more

I recently had Uriah fix my lawn sprinkler irrigation system and he was the best! He was on time, very professional, he knew exactly what he was doing, he did the job efficiently and he cleaned everything up afterwards. The price was reasonable and fair. Uriah fixed everything for under $200.00 while Greer Brothers wanted $2,000 for the same repair! I highly recommend Green Acres and Uriah. I will be using their services in the future. read more

Green Acres Landscape - Garden photo. - Landscaping Near Me - Salem, Oregon

What a treat to have Mario, Luis and Benny provide our annual trimming, what a delightful group of men, professional, courteous and so very knowledgeable. Truly blessed as per myself the only way I get a green thumb is if I put in green paint. So in short life savers when it comes to the beautification of our yard, please also know the rest of the team is awesome as well. Always grateful. Eric S read more

joey is a joke . hes completely oblivious to what is going on around him. chatter box I should say . he also took over a month to issue me my check from the date I worked horrible company read more

Show up but never got an estimate, this is a year ago I call back and I was promised the estimate was sent this time but never showed up,there's other companies the will do the job read more

We have been working with Green Acres for many years, and their attention to detail with our landscape truly helps make our house a home. As a finicky gardener with 2 manicured acres, including a woodland garden, I am grateful for their partnership. They are always willing to listen and go the extra mile. read more

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best lawn care service we have encountered. on time, friendly crew, lawn looks the best it ever has. they turn off sprinklers, drain in winter and turn the system back on in spring. fertilize twice a year, fix sprinkler heads. great service! read more

You know the feeling when you call landscapers and they promise to call back, or come over for an estimate, and never do? You call to remind them and they act like you have a third head growing off your neck before returning to behaving as if you didn't exist? It is not the case with Green Acres! Not only did I get calls returned, prompt (and what turned out to be accurate) and reasonable estimates, honesty in scheduling days for the crew to come redo my patio pavers, but also having a great crew doing the work who actually seemed to like what they do. It's the little things like creating a perfect circle around my wisteria vine with new pavers, protecting the root ball; the edge band to keep pavers from tipping out; raising the level up to my deck so tennis balls don't roll under. Little things make big impacts! read more

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i phoned these people for an evaluation to do my yard maintenance the beginning of June, 2021. I got an 'appointment' for their evaluation - for June 28th - sending a guy out to take a look - 10 minutes. In early July, I was emailed a 'contract' to sign and return - which would not print so I could not do so - and I emailed them for help. Nothing. They said they'd snail-mail me a copy - they NEVER did. I finally got fed up and moved on. From my view, this is a totally screwed up operation. Completely Incompetent start to finish read more

Green Acres has always done a phenomenal job for me. I have had them landscape my personal home, businesses and maintain them since then. They have kept it looking amazing. I also used their Christmas light service which looked incredible as well. The customer service is consistently friendly and reliable. I will definitely recommend them for anyone looking for quality landscaping. read more

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Great company with amazing costumer service best in town! definitely recommend for landscaping projects

Very unhappy with this company. I was very specific with what I wanted and they did what they wanted. It was just one thing after another with them. I would recommend to stay gar away from this company! read more

Green Acres has landscaped several apartment complexes for our company. They do high quality work. Always on or under budget and excellent customer service. Check out The Fountains on Skyline, the landscape is gorgeous and the tenants are very happy with the community space. read more

Green Acres Landscape - a patio area with a fire pit - Landscaping Near Me - Salem, Oregon

Terrible customer service and lost me as a client. they don't listen and they are super rude. talked to a manager his name was Rob, no professionalism with no remorse. the services were bad and will not call them again, just terrible service. read more

I've worked personally and professionally with Green Acres. I had them display their Christmas lights on our home and they were beautiful. And I didn't have to do the work. Their Techs came and installed them and quickly removed them after the season right on time. Quick, EZ, and professional. Mike Frith Salem, Oregon read more

We have attempted to use Green Acres for 2 different jobs at different times. We have learned through this process that they will purposely bid your job WAY over what the average cost would be so they don't have to do the job. Our most recent attempt to have them do a job of seeding our back yard they just didn't show up for the est. appointment after making us wait over a month for the appointment. When we called they said "oh we didn't even have you on our schedule". I would save your time because your business doesn't really matter to this company. We ended up giving our $12K job to Mike @ Greenway read more

I rarely write reviews, but I'm compelled to comment about this Landscape company. Our 2 acres of fully landscaped yard was a jungle. We were way behind in pruning, weeding, and overall care. The grass was ages old, lumpy and overrun with weeds. The trees were shaggy and unkempt. The ornamentals and shrubbery looked ill and untidy. Today it is absolutely immaculate thanks to Green Acres. We invited 4 companies to our place to get quotes on the work. 3 of the 4 wanted to just wipe our slate clean and start over. Rich with Green Acres was the only one that showed up and had a vision utilizing what we have and his attention and knowledge of all our existing landscape was refreshing. In the end it was not price (even though they were the lowest quote), it was respect to the 25 years of time and effort we put into the landscape....regardless of how overgrown it had become. Luis and Charles spent 45 days on the project. 5 days a week starting in mid September. They worked in the heat, the cold, and the rain. Nonstop and methodically made their way around our property. The way they worked on every plant and on every detail was wonderful. We really felt like they were sharing ownership in the landscape with us. Each day when they were done, they cleaned up behind themselves and hauled away all the debris. At no time did they leave piles of debris...not once. Over the years, we have had other Landscape companies do work for us, but never have we felt like we wanted them to return. That way has changed for us. Green Acres will do all our work and we look forward to them coming out in February to prune the fruit trees and the ornamentals. I cannot recommend this Landscape company enough. Their price is fair, their work ethic is unmatched, they truly do care and it shows in their work. I know that Luis and Charles with Green Acres (amazing guys!) took before and after pics and would encourage them to chime in on this review and share if they like. read more

I am sure it would be fun to shop their,if they were ever open. I have tried 4 times . Closed signs everywhere and on doors. Stopped parked ( all mid day ) walked toward an employee . Asked if open. all i got was a glance . I spoke English! I left . There are many very receptive business es where I can spend my money. read more

Green Acres is an exceptional landscape company. They did a beautiful job of installing pavers around my entire house. Job well done

I have been both a Commercial Customer and Residential Customer of Green Acres landscape for over the last 11 years. I truly don't think you could find a better company to have do your landscaping in the Pacific NW. Both Rich and Rob are very easy to deal with and they attention to detail is at the highest level and the crews are great to deal with. I recently built a new home and had Green Acres do my lawns and my sprinkler system. Great group to work with from estimating to final walk through when job is complete. You can't go wrong choosing Green Acres. Gary S. read more

They came out to give an estimate. I asked for grass removal, a water feature and lots of plants pollinators love. I asked for some rock borders. They gave me an estimate for $14,000 for a water feature and a yard full of rocks with 12 bushes. Not what I asked for at all. Then when I responded that I asked for a lot of plants pollinators love, they asked me what kind of plants. They offered 12-15 additional plants. I responded that I would have thought a landscaper would know what types of plants pollinators would love and said I would go with the water feature only and do the rest myself. Silence. No response whatsoever I was ignored. So not only do they want to do what they want rather than what the customer wants, they are overpriced, will not break their estimate into parts, and they are rude and unprofessional read more

Green Acres strives to provide high quality products, service and maintenance. They are customer focused and go above and beyond to make things right! read more

I went to the new Green acres store last week, to try and find some new flowers and bushes for my front yard. I was greeted and helped with a wonderful lady who is happy to walk around with me and show me what would best fit my yard. I am a very friendly and helpful staff. I will continue to go there for my yard projects. read more

Would rate them no stars if that was an option. We had them come out to look at our sprinkler system for a possible leak. we were told since they would be in area they would just swing by and if something was wrong would give us quote etc. The tech did swing by for a look and found nothing so left shortly afterwards. 3 months later we get a bill for $164 for 2 hrs of work and service call. I figured it would have been an easy remedy but thats when I was horribly wrong. Lisa answered the phone is was terribly rude, extremely insulting, short and even started to raise her voice and cut me off as soon as I was trying to explain the visit and that I NEVER agreed to have any work completed. Our neighbor confirmed the tech was only here for approximately 30 minutes. Lisa was just a nightmare to deal with, can't believe anyone could have such a horrible person to answer the phones. The owner, Rob, I hope you actually know who you have working for you. The work they did for us last year was nice, but not worth the BS for these dishonest folks. I WILL NEVER use them again read more

So far, I am very impressed with their service. We had our initial meeting and got a chance to talk about ideas. Rich was running a little bit late and a lady from his office called in advance to let me know. This was very considerate. I look forward to working together on our landscaping project. read more

I had green acres tear out about ten trees and grade my front yard, great people to deal with on the phone and the guy working in the field are very friendly and they were very nice about all my annoying questions. will definitely use them again. read more

Green Acres is the best landscape company in Salem! They always show up and do a great job. The lawn at our property is well maintained and has never looked better. I will always use Green Acres for any landscape needs! read more

When someone says what they're going to do and how much it's going to cost and then does it...that's expected. But, when they go above and beyond...that's exceptional! Thank you to the Green Acres Landscape team for a great job! It really is greatly appreciated. read more

We recently hired Green Acres for a large backyard project: removing an old concrete patio and replacing it with pavers; some large rock retaining walls, along with some other smaller rock and block work. This was a "big ticket" project for us, so we were nervous. Green Acres was very responsive and patient with our questions, and the end result was amazing. Now that the patio and retaining walls are completed, I can see more potential in our yard, and I wish we had them do more! read more

Green acres is a great family run company! They are so polite and easy to work with. I will use them again and I highly recommend them!

worst customer service EVER. so i called them for a yard maintenance quote, left a message in the morning. got a call back after 7pm, they left a message. so then I call them back on the next business day, and the lady tells me that she'll send someone out to my location within the week. 10 days then go by, and so I call them to see what happened, only to get the answering machine. only this time, never a call back. basically, they don't need my business or anyone else's business. so in my opinion, don't waste your time calling them...as they can't seem to get their act together. whatever. i found someone else...and they seem happy to be making money off of me...unlike Green Acres. read more

Beware, these people lie to you! They turned me into a collection agency after they said they called me several times, but couldn't give me the dates or times of the call. I had used them several times before and I will never use them again! read more

Thank you green acres for a beautiful landscape. Not only did it turn out exactly how I wanted it... you were under budget, completed on time and your employees were so friendly. Thank you!! read more

This is an honest and upstanding company. I have had only excellent experiences with Green Acres for a number of years now! They are quick to respond, charge fairly and do beautiful work!! They are above reproach when it comes to advising clients and helping you to make great decisions which best fit your needs. They are my first choice for everything from irrigation installation to seasonal flower pots, landscape renovation to hardscapes. They also build beautiful water features!! Their employees are always polite and quite knowledgeable. If you want a truly outstanding landscape from a top notch local landscape installer, call the professionals at Green Acres. Also, Rich, the owner, is a super guy - in my experience he has never been anything less than an absolute gentleman. Thanks for everything! :) read more

What can we say about Green Acres Landscape but a very conscience, prompt, professional, dedicated company who goes above and beyond what anyone would expect for customer satisfaction. We reside in South Salem and they did our backyard and installed pavers last year. What a beautiful master piece. If you are thinking of enhancing your outdoor living space, we would highly recommend Green Acres Landscaping. read more

Best customer service ever! They do my yard maintenance and I am very pleased. They pay attention to detail and even interact with our kids. Not only do they do a wonderful job on our yard, but they are committed to our community. They are actively involved with the Boys and Girls Club, South Salem and Battle Creek Little League, the Salem Free Clinic, VETS programs, and sooo many more I can not list them all. THANK YOU! read more

We recently set out to build a new home in a subdivision that has very stringent ACC rules monitored by a board. Green Acres with their professional, knowledgeable staff walked us through this beginning to end. From proposed design, to finished actual design after home was in place. The crew that did the actual hard work of moving rocks, dirt and irrigation system as well as planting all 148 plants and trees were amazing! It was 100 degrees and they didn't slow down. This was a very busy season for new construction and they kept to schedule and were good with communication. I give them 5 stars and great respect for what and how they do their business. read more

Green Acres does a really great job, we have been a customer for several years now and they have always been helpful, prompt and performed the work as we have requested. They came in after we had another landscape company design our yard and messed it up. Green Acres fixed the issues and were less expensive than we expected and did a fantastic job! Now they maintain our yard, and it looks great year round. Rich, Rob and Lisa have all be excellent to work with. read more

Best landscape and maintenance service! Don't shop around and waste time. These guys are it!