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    Great Shapes

    3.1 (22 reviews)
    PriceyLingerie, Swimwear
    Closed 10:30 am - 5:00 pm

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    Review Highlights - Great Shapes

    If you need assistance finding a suit for your body type, I highly recommend Great Shapes!!

    Mentioned in 2 reviews

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    T J Maxx

    T J Maxx

    3.0(6 reviews)
    1.2 mi
    $$

    I'm making the best effort to write reviews going forward, as I myself often rely on Yelp reviews…read morewhen visiting an establishment. With that said, I wish I can give this store 1/2 of a star on customer service experience alone. But please note, this is the customer service experience from someone who is black, and in my experience today, my race mattered. It's not from an angle of paranoia, but from straight facts of what occurred. My husband and I visited this location TJMaxx store, as we have in the past, and enjoy the selection here. While shopping, my husband found what was a good deal: a 24" checkered Ben Sherman suitcase on clearance for $56. I informed him to check the wheels and open the bag to make sure they're no issues. While opening the bag, the price ticket was attached to the zipper and fell off. Jokingly, I said to my husband, "hope they don't give you any issues when you go to pay." Boy was my foreshadowing correct! Since we were still shopping, he brought he suitcase to the front and asked that they hold it until we were ready to pay. He gave the associate the price tag & informed her that it fell off while trying to open the bag. She said okay. When back to pay, we informed the associate that the suitcase standing behind the cashier was ours. Immediately, the store manager Pam (wish I got her last name) interjected and told the associate "that can't be the right ticket because it's Ben Sherman and that's a more expensive brand." My husband and I told her that was the correct ticket and it fell off when trying to open the suitcase. Unfortunately, Pam looked at us and decided she did not want to hear it. She insisted to us that the bag should be more expensive and our ticket was incorrect. My husband told her we found the bag in the clearance section and it was the last one or else we would have brought another one, but she wanted to go "look" for herself. I asked my husband to go with Pam since I had my kids with us, and also because I decided to keep my blood pressure low for the Lent season. While browsing the clearance luggage section, Pam showed my husband an Anne Klein suitcase with a higher price tag and told him, "Ben Sherman is more expensive than Anne Klein and this bag is $69, so there's no way your bag is $56." My husband started getting angry and told her, "Miss I didn't just pick up a random ticket, it fell off when I tried to open the bag." As a customer, this had already gone too far. But Pam insisted that my husband's tag story was not making sense. Disclaimer: my husband is way more patient than me because I would have left Pam and her bags in the back and left the store, but he really liked this checkered Ben Sherman suitcase and knew he had the correct ticket. Right as they were about to leave the section, Pam saw a red Ben Sherman suitcase on clearance. Aha! She was ready to prove us wrong! The price on the red BS suitcase: $56-same price as the checkered one we had, proving that my husband was never lying all along. Really Pam! Instead of apologizing, Pam said okay and just started walking to the associate's only room. My husband being angry and embarrassed, asked for her name and told her that he wanted an apology. She only replied that her name was Pam, a manager, no apologies-no remorse for putting a customer (a TJX cardholder at that) through the Spanish Inquisition. Instead she sent out a male associate to tell the associates in the front that our price was correct. He did offer a further discount on the bag, but that was not the point. Pam never came out to apologize for her accusations, her denial of our truth, and dare I say it her treatment of customers who look like me, black. Yes I said it because it is true. I am thrilled that in 2017, we are no longer afraid to call out things just for what it is. Like many other people of color, my husband and I are not not race baiters, we are paying customers just like everyone else. However, our shopping experiences are different as a result of internalized racism and implicit biases from people like Pam. TJ MAXX is a great store, but I have experienced similar issues at other locations in the past and need to start calling them out. Perhaps they can work on their diversity trainings a little more because whatever is being taught, or lack thereof, needs to be worked on. As a customer, we should have never had to spend 15 minutes trying to "prove" to Pam that we were not lying about the ticket falling off. She and the store may say otherwise, but there were other customers behind us, yes white people, who saw what occurred, and felt bad for us. So I'd like to call out Pam, TJ MAXX Manager, for her awful behavior and let her know that people like her are why we still have racial issues in 2017. Shame on you Pam! P.S.- I plan to call corporate on Monday morning!

    The Hispanic manager at around 2PM on April 16. 2016 was extremely rude to me. All I wanted to do…read morewas to return some items WITH THE RECEIPTS but she treated me like shit. She treated me as if I was a thief. The items that were blatantly on the receipt purchased from TJMaxx with all the original tags attached and in good shape were denied because SHE had never seen them in the store before. I told her that the items were purchased from the TJMaxx store but she did not even look at me to talk and simply ignored me afterwards. I told her to check the security footage to verify the legitimacy , but she continued to say that she's always right and never wrong without doing anything else. She kept a pissy face on for the entire duration of the conversation. She was also extremely rude to the cashier that was doing my returns. The cashier was doing an excellent job and this manager came to literally harass this employee... and I could see the frustration on the face of this employee. It was an extremely uncomfortable situation for both the employee and me. I do not understand how this manager managed to get this position. She's most definitely not qualified to be a manager, let alone a leader of any kind. You can also tell the quality of the employee by the quality of the leadership in the store. Hopefully the TJMaxx corp sees this and take action.

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    Great Shapes - lingerie - Updated May 2026

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