Charlie was so kind and professional, helping us with a broken window. I appreciated the flexible…read moreoptions of either dropping off or having him do the work onsite. His pricing was better than any other place I called by a long shot, and even a friend of mine who does maintenance work was impressed. The window turned out exactly like new and I couldn't be happier. He also was great about working with our timeline. Overall, absolutely recommend.

Replaced a glass panel in my historic home and did a great…read morejob! I will definitely use him again for all of my glazing and replacement window needs.

Great customer service and knowledgeable installation…read more Problem with crank on one casement window and they Called the next day after install and said new hardware Is on the way. Bob and Larry great to work with. Bob even Fabricated a new round design that goes on top of sunburst Like window instead of using old one.

We had our new patio sliding door installed last week. Working with everyone at Window and Door…read moreSolutions has been great! Starting with the sales dept - they never tried to up-sell us like some of the competitors. We only wanted the door now, so we just talked about the door. The installation team is great too. They are courteous, clean and friendly. I like that each person on the team has a specific role so they know what they are doing at every phase of the project. Our new Pella door is beautiful!

5 STARS - OUTSTANDING SERVICE, EXCEPTIONAL WORKMANSHIP & A COMPANY THAT TRULY DESERVES RECOGNITION!…read more I cannot say enough wonderful things about Buffalo Glass Block! From start to finish, my experience was absolutely exceptional. This is the kind of professionalism, customer service, and quality workmanship that every homeowner hopes to receive when hiring a company to work on their home! I especially want to recognize Nico, my service technician, who was absolutely FABULOUS! Nico went above and beyond to make sure I understood everything throughout the entire process. He took the time to walk me through the work, explain what he was doing, answer my questions, and ensure I felt completely comfortable and informed. His professionalism, patience, attention to detail, and dedication to doing the job correctly were truly impressive. Nico wasn't simply there to complete a service appointment -- he represented his company with pride, integrity, and an outstanding work ethic. The finished work was wonderful, and the entire experience exceeded my expectations! A SPECIAL MESSAGE TO STEVE, THE OWNER: Steve, I sincerely hope you see this review because employees like Nico deserve to be recognized! As a fellow business owner, I understand firsthand how important it is to have dependable, knowledgeable, and professional employees representing your company inside a customer's home. Your technicians are the face of your business, and Nico is an EXCELLENT reflection of the standards, leadership, and reputation you have built at Buffalo Glass Block. Having someone enter your home who is respectful, informative, professional, and genuinely takes pride in their workmanship makes all the difference. Great companies aren't built on advertising alone. They're built on the quality of their work, the integrity of their employees, and the experiences they leave behind with their customers. Nico delivered on every one of those expectations! To anyone considering Buffalo Glass Block for their home, I HIGHLY RECOMMEND THIS COMPANY! When you find a business that combines exceptional customer service with skilled technicians who genuinely care about the work they perform, that is a business worth supporting. THANK YOU, NICO, FOR AN OUTSTANDING JOB, AND THANK YOU, STEVE, FOR BUILDING A TEAM THAT HOMEOWNERS CAN FEEL CONFIDENT INVITING INTO THEIR HOMES! Five stars without hesitation! Buffalo Glass Block has earned my recommendation and my appreciation!

Buffalo glass block out our glass block windows in our basement. They did a professional job. I…read morehighly recommend this company

Kohler is the best in the business. I've had a beautiful awning over my front door due to full sun…read morealmost all day for almost 12 years and the color has not faded (brown with cream trim around the bottom) it lasted even our bad winters. I delt with the manager and I can't say enough as to how pleased I am. Do yourself a favor and check them out.

Left a message with Mr Kohler and never received call back. My awning needs a diagnosis.read more

Great company and employees. Adam was the representative that came to our house and give us a…read morequote. Very friendly, knowledgeable and not pushy, which is super important. We gave him a deposit and he let us know approximately when the job would start. The crew showed up on time and immediately went to work. Nick, delegated his crew and I honestly don't think they took a break till lunch! Super hardworking crew. They cleaned up and very respectful of our property. I would give 10 (ten) stars if I could. Thanks guy's, Paul and Barb Ensminger. P.S. One more thing, if you're having new Siding put on, PLEASE take your pictures and anything else you have on your walls down. I wish I had known that ahead of time. I had a casualty, a figurine my Grandson bought me from Santa's Secret Shop fell and shattered. It didn't cost much, but he was in First Grade when he bought it and now he's 32. It's just sad.

Very disappointing. Said they were coming and didn't without letting me know. Added costs without…read moreasking. Drove a roofing nail through my ceiling. Waited until the roof was done to say the gutter job would be weeks later, leaving me with no gutters. And takes no responsibility for any of it.

I have owned a 1934 double house for over 60 years. Big L is the only company I have dealt with…read more that still provides the same quality and service now, as it did years ago, when I first had new Marvin windows installed. In 40 years, I've had to replace only of the original 32 I had installed. And this was not a fault of the window but of the old house's window frame shifting on the weather side. They sell quality windows and doors, use experienced installers, and are well organized. DEALING WITH THEM IS SO EASY. When you phone, a company person answers the phone and responds to your need. DONE! Their follow-up repair service is also excellent. They respond, however small the problem.

Our experience with Big L started off exceptionally well -- attentive, great service, though a bit…read moremore pricey than other quotes. We decided to go with Big L because they are local and felt like we wanted to support the "little" local company. We signed the contract and off we went. Our doors came in, were installed. They stiffed us on the first installation day, but then showed up unexpectedly a few days later. The problem is, the doors they installed were the wrong color and not what we ordered and the hardware was wrong. One screen was slashed from top to bottom. This wasn't evident until after they were installed. Our house is architecturally significant, and the installer had to create new holes and install hardware where there wasn't hardware before. Big L indicated they could just swap out the doors and get us the right color, but that that would leave us with holes and damage from the original installation. Not optimal. After MONTHS of badgering us for payment, but not making any effort to remedy the wrong hardware or ripped screen, we paid a reduced balance, and are left with doors that don't match our house, aren't what we wanted, and without any service to make it right. Oh, and the screen on one of them is still trashed. I wouldn't recommend Big L. There are lots of small companies out there. Try one of those instead.

I highly recommend WFO. Last year we had 10 windows replaced and this year had 2 front picture…read morewindows replaced and couldn't be happier. From our visit to the factory, then to the installation and cleanup afterward were all very positive experiences The young men installing were polite, friendly and professional. And the pricing of the windows was fantastic. Thank you all at WFO for an outstanding experience!!!! Laurel and Chris K

We signed a contract with this company on March 1st, 2026 and were told our windows would be ready…read moreand installed by the middle of May well that never happened so after several ignored calls we finally received a call they would be installed July 3rd yes 17 weeks later but that never happened no phone call no explanation why just never showed up so I called the company on Monday and was told they ran into issues on Friday and they put us back on the schedule for the 30th when I told them absolutely not that was totally unacceptable and I wanted a refund she said ok what about Thursday I told her that was there last chance to show up and I would do I needed to do they did show up installed windows and I will say the installer Jessie Jr and his helper went above and beyond and did an amazing job and this company should never get rid of him because there are not many workers like him him so for that I thank him and he deserves 5 stars

My door has been installed and I am very happy with the overall look. It's not the same type of…read moredoor, six panel versus full glass, however it really works! Install crew was very careful about any mess - read they cleaned up everything. Very impressed!

Wanted to support local business and have heard horror stories about Home Depot/Lowes installers…read more The owner came to do estimate ,provide catalogs. Decided to go with them . Order took longer to come in then quoted ...found this out after calling a week after arrival date.Installers were given a weekday and weekend day as availability .Neither were convenient for THEM ! Had to call owner to get a more reasonable date .When the day came several installers arrived ( friendly) but work was not without issues. We were told our 10yr old screen door which was in good condition could not be installed without gaps. They did not have replacement parts in color to match (told... you can paint the one we put on! )Then they installed WRONG door! When the owner was contacted he blamed factory.NO apology until I called to complain. We were told they would do a rush order and all problems would be fixed when they came back.4 wks later I had to call to find out where our door was??!Again no apology ,they came installed door and did very poor job of fixing gaps etc. The reply I received when I told him how disappointed we were in his professionalism, workmanship and lack of any offer to compensate the issues was "Well it wasn't my fault the factory screwed up" ! Do yourself a favor go elsewhere and get references....