I recently utilized a power washer from Wirtz and their service was great! The machine started…read moreimmediately, ran smoothly and there were no problems. The Honda GX 200 is a quality product and made short work of dirty walls and decks. The machine was well maintained and they supplied a full tank of fuel. Super easy to use, choose your nozzle, point, and wash!! Easy-peezy! My neighbor Ray told me about them and how they are a family business. I think the manager/owner told me he had been working there for 30 years, they really know their stuff! Definitely check 'em out, I think you'll be glad you did as they have nearly anything you need for your job site or home project. Sincerely, Patrick Shaughnessy Chicago, IL

Over a period of man's life he attains those things he both wants and needs…read more There is a reason usually older men own nice expensive tools, fast cars, and large waist lines. Because they've been around long enough to make enough scratch to afford those things. Sadly enough, I haven't been able to accrue the expensive tools, fast cars, and large waist line because of my relatively young age. Oft, I am left to complete side jobs, and projects on my home with out the aid of the best tools money can buy. Wirtz has come through in spades for me on several occasions when this occurs. Scaffolding, concrete cutters, portable generators they have and for a decent price. Recently I had a small side job repairing a damaged fire escape. Unfortunately my trusty Miller CST 280 machine couldn't make the trip. So i rented a portable generator welder from Wirtz. Not bad $80 per day, the only problem I encountered was the stinger on the lead was badly damaged and every once in a while I would get a nice shock, or a bright light show if I set down on the base metal. I told 'em about it and am sure they took care of it. Nice place with decent tool rentals, and courteous desk staff as well Some day I will have that nice portable generator welder,and that nice Porsche 911, and probably a much larger waist line as well, but none of that will be a reality if I don't make some money in the mean time, and when I have need for a special tool, scaffold, etc. Wirtz will be there to help put money in my pocket.

To start Ken was very professional when I spoke with him over the phone about my requested service…read more Once I dropped my rider off it was just a couple of days when he phone stating that my requested service was completed and for a great price. It's been about a month and my rider is in great shape for the summer cutting season. Thanks Ken and his shop help, forgive me I forgot his name.

Ken was extremely nice and helped me load and unload my lawn mower . His turn around time on a…read moreholiday weekend was 2 days. I highly recommend his service.

They need to practice reliability. They need to stand behind their work. They shouldn't call them…read moredurable when they don't provide quality work but charge top dollar. So basically they provide poor service.

I highly recommend Durable Roofing to anybody very polite people very prompt on everything they…read moredo. They clean up after messes don't even know they were here once they're completed the job. The job ran very smooth with no hiccups at all. Recommend them to anybody. good company to do work for with.

I worked with branch 1902 on a closet and pantry install - and while the quality of the product, in…read morethe end, is good, my project has been in the making for nearly a year and is NOT complete. Missing parts and continued lack of communication mean I will not be working with this team again.

My kitchen cabinets were resurfaced in June, 2021 by Home Depot Installation Services in Lombard,…read moreIL. The Good It took three trips but the subcontractors did a great job - the quality of work is not the issue! The Bad After the installation, I was left with 22 pieces of molding and 9-8' pieces of laminate. Approximately 60' of molding and at most two sheets of laminate were used. There is enough overage to do almost four more kitchens of this size! The Ugly I mentioned this to the Installation Coordinator on the phone and a 7/21 email. She said she had to bring this up to her manager - I heard nothing. On 10/6, I emailed Home Depot Customer Care. Finally, on 10/12 there were several emails between the manager and myself. He stated "I can assure you there was no charge for the additional material." He also stated "Our software will not allow us to order additional material. All measurements and requested material is automatically calculated to prevent overage or short shipments." This job was performed under contract including charges for all materials. For an installer, it is better to have excess material. I understand bringing extra material to a job. The question here is how much overage is acceptable. I paid for enough to do four additional kitchens - this not acceptable! The value of the overage is difficult to determine as this material is not sold in Home Depot stores. I stated that it is valued at over $1000. I filed a complaint with the Better Business Bureau and communicated with a Resolution Expeditor from Home Depot corporate in Atlanta. She states "this was extra material brought from The Home Depot warehouse." These materials are only available through Home Depot Home Services - they are not available through Home Depot retail stores or their website. A shipping label from the manufacturer, Elias Woodwork, with my name was attached to the cardboard protecting the laminate. Clearly, this was not from the Home Depot Home Services' inventory! She also stated "it is important to understand that our system automatically orders all material. It will not allow us to order extra material." The installation took three trips, the installer left the material so it could be used in later visits to complete the job. She also said "Any additional charge that does not align with the measurements outlined during the audit process automatically gets credited back to the customers original source of payment at the time of order. This process was put into place by corporate to prevent extra material from being ordered." Additionally, she mentioned "all orders are audited twice prior to being ordered. The measure tech self-audits the order to confirm what was measured matched what was sold. Then, a different measure tech audits the same order again to confirm alignment. All material is ordered once the final audit is approved." The Downright Ugly I was curious why an audit system was implemented by Home Depot. The answer could be from a 2007 case filed in United States District Court, California Western Division. Andrea SPIEGLER v. HOME DEPOT ( SPIEGLER v. HOME DEPOT U. | 552 F.Supp.2d 1036 (2008) | 2d103611483 | Leagle.com ). This case concerns overcharging on cabinet refacing. "Plaintiffs allege that defendants based their pricing to plaintiffs on an initial calculation made by one of defendants' sales representatives, while unbeknownst to plaintiffs, defendants based the commission they paid to their sales representatives on a subsequent lower, and allegedly more accurate calculation, made by one of defendants' 'Measurement Technicians' ... Plaintiffs contend that this dual pricing practice, which defendants routinely employ for all of their customers whose jobs are priced at their homes, results in an overcharge because they should have been charged a lower price based on the second calculation.'" The case was eventually dismissed but was possibly why a Home Depot representative mentioned that an audit system was implemented. Cases of excess materials for customer jobs go far back to at least 2007. In 2017 someone commented on that site that the same happened to them. The same happened to me in 2021 - I have enough excess material to do four kitchens of this size - if there is an audit system, it is not working! Conclusion I have enough molding and laminate to do four kitchens of this size ordered specifically for my job and did not come from Home Depot inventory. If there is an automatic audit, this should have triggered a red flag that should have been caught. It has a label from the manufacturer with my name on it and I complained about this several times finally receiving an answer after complaining to Home Depot corporate and the BBB. If these is an auditing process that automatically credits the customer, why have I not received the credit that I am requesting? This is not good business, I do not recommend doing business with Home Depot Home Services.

Awesome Customer service the Follow up and Leon's return to project site re: a concern we had.read more

They always are my go to for my carpet cleaning and I'll be using them for my sectional cleaning…read morealong with my car. They are quick and efficient, always a job well done. My carpet looks new and I've had 2 dogs ruin it over the years. I'm very happy with the service

After two weeks without any updates my wife got a call out of the blue from the shop saying they…read morewere coming out to drop off our mower. My wife told them that no one was home but they dropped off the mower anyways. When I got home later that afternoon, I found our lawnmower just sitting in the middle of our driveway. Someone could have stolen our mower but this guy clearly doesn't give a crap. He just left it here. Because of his incomplete and improper repairs on our snowblower I inspected the driveshaft to see if the repairs were completed satisfactorily...and they were not. On each side of the gear box retainer pins and washers were loose and unsecured. So not only did he not repair the snowblower...when he broke the lawnmower...he didn't repair the lawnmower properly. This business sucks.

Ricco's Repair was able to provide a quick turn around on a portable generator. They replaced the…read morepull cord and cleaned the carburetor. The engine is working like a gem.

I highly recommend AmeriClean. We just had Technicians Damani Jones and Austin Wood clean our air…read moreducts and install a Rene Halo system in our home. They are experienced, professional and very good at what they do. I was totally impressed with the job they did!

Only needed one side of the house power washed. Green gunk on the siding in a damp area of grass…read moreand flower beds. Solution used should stop it from coming back. Macedonia area

The service is always good, they try and get to you soon as possible. The service technicians are…read morealways polite and knowledgeable about what you need

I would not recommend this business to anyone who is looking for professional, knowledgeable,…read moreprompt service. I was looking to have our boiler system repaired, first technician said it was a bad ignitor, which it was not. Second technician said it was a bad pressure switch, which was ordered and installed. Boiler ran constantly and would not shut down, even after thermostat temperature was attained. Third diagnosis was another switch (since the first one installed was incorrect). After that installation boiler ran constantly, without burners ever coming on. Total incompetence, with no apologizes. $500 dollars later, and still no functional boiler. We called RCM heating who came out that day and had the boiler properly fixed and running within an hour! Do not call JTR unless you want to waste your money! Mr. H