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    Great Estates

    5.0 (1 review)
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    15 years ago

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    ERA New Age Real Estate - The Roberts Team

    ERA New Age Real Estate

    (29 reviews)

    UPDATE: Shortly after posting this review, management reached out to us to rectify our issue and…read moreaddress the unprofessional behavior of their employee. We appreciate the promptness and professionalism of their company in making the situation right. It sounds like they will do their best to ensure this situation does not occur with future tenants. -- PREVIOUS REVIEW: DO NOT RENT PROPERTIES MANAGED BY THIS PREDATORY COMPANY. We have been renting for 15 years and never experienced such predatory practices. We were model tenants and left the apartment cleaner than any other apartment we've ever lived in. We did everything on their MULTIPLE cleaning checklists including WASHING THE FREAKING LIGHTBULBS. They still found every possible way to nickel and dime us out out of half of our security deposit, including charging us $55/hour to clean things we already cleaned or to clean things that weren't on their checklists, routine wear and tear (paint touch ups) and the gas for their maintenance guy. Also, we were told during our lease that we could not hire our own carpet cleaners and the cost of carpet cleaning would be deducted from our security deposit. After our lease ended, they sent a message indicating they assumed we'd had the carpets cleaned already. We were honest that they hadn't been cleaned because they said they had to do it. Now I wish we had done it ourselves. Getting them cleaned ourselves would have saved us quite a bit as they charged us $212 for a 900 sf apartment. Our main contact was not very professional throughout the duration of the lease. He emailed and texted us messages meant for other people on multiple occasions. Our last month in the apartment he never contacted us once on what the move-out procedure was or offered to do a final walk-through. Not knowing what else to do, we left the keys in the apartment on the last day and texted him that we'd moved out. He didn't contact us until the day after our lease ended. Now I know why! It was so he could find hundreds of dollars worth of issues with the apartment to deduct from our security deposit after it was too late for us to do anything about it. It's clear now they intended to hire their expensive professional cleaners on our dime regardless of how well we cleaned. I've never not received my full security deposit back after 15 years of renting. Do not rent from New Age Realty unless they're fine with them spending your security deposit on expensive professional cleaners. They do not treat good tenants with respect and I'm glad to be done with them.

    This company is unprofessional, rude, and only cares about taking your money. Do not trust them…read morewith your home or investment properties. Absolutely wish I never worked with them.

    EPIC Properties Colorado - Renovated 1930's home.

    EPIC Properties Colorado

    (10 reviews)

    Jojo, simply put, is as amazing to work with as she is to talk to. Both her and her team were an…read moreintegral part of my move to Colorado. With only the possibility of a remote viewing they were more than happy and willing to accommodate my circumstances and were readily available to answer any questions I had about the area and the property. I was really lucky to be able to work with Jojo and her team because the time and effort they put in to all aspects of my time with this property really helped me to feel at home. The repairs or replacements that were needed happened in an Expedited time frame and it was as if my life never skipped a beat. Jojo and her team made the enjoyment of living in Denver effortless and worry free. I've since moved out of Colorado, but I would without question or hesitation choose Jojo for any of my property needs if I would ever return and would recommend her to anyone I knew who is looking for a place to call home. From her great smile, energetic personality, and excellent communication Jojo is truly a joy to work with and I'm very thankful to have had her help.

    Epic Properties is the best! JoJo, the owner, is professional and compassionate. She really…read moreunderstands the needs of the renter. She is quick to respond to any issues or questions. I have had only two issues in the 15 months that I've rented from Epic Properties and they were resolved within 24 hours! JoJo treats the property as if it is her own. I highly recommend Epic Properties Colorado.

    Great Estates - realestatesvcs - Updated May 2026

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