I took my wife Shirley who has dementia with limited expression capacity and other physical concerns. Shirley's regular stylist has moved on so she had to try out another. The new stylist's name is Chris (no last name) a woman close to my wife's age attended her with gentle care. My wife got anxious because she couldn't see me. Chris turned the chair sideways toward the waiting room and Shirley calmed down. Thanks Chris for taking great clips care of my wife. read more

Kelly is awesome! She is one of the few people I will let touch my hair - I'm very picky. Natalie is a great option too! There are always coupons floating around too! read more

I brought my 11-year-old in for a haircut. As we're driving away, he said his neck hurt and had started hurting during his haircut. Turns out the stylist cut a mole off the back of his neck, and did not mention anything to him, or to me. I understand mistakes happen, but the fact that she couldn't own up to it. On top of it the haircut is not great, you can see in the photos how the right side is trimmed a lot further up than the left, and isnt straight. This, of course is a big deal to an 11-year-old, he was nervous to go to school today because he was going to be teased. I reached out to Great Clips. The area manager called me, but aside from an apology, all she offered was for him to come back in the next 2 weeks for them to fix the haircut. He will not be doing that, he does not trust them. I asked if I could have a coupon for a haircut at another time, maybe for my husband to use instead, and she said it doesn't work that way. She also told me I could drive 40 minutes to Gig Harbor to one of those salons, I do not have the time or want to spend the gas money to do that... She also mentioned the stylist that saw him would not be the person she would choose for kids haircuts...I certainly did not choose her, I just got on the waitlist when we checked in, why is she cutting kids hair then? He is a well-behaved, calm kid, so I can say with 110% certainty that this was not because he was moving around or wiggling or something like that If it was just a bad haircut, then I can understand, only offering to fix it, but she cut him, and then essentially tried to cover it up by not mentioning anything Disappointing all around! read more

Great Clips - Uneven side, and where she cut a mole off of my son skin - Hair Salons Near Me - Silverdale, Washington

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Natalie was fantastic! She listened, and executed what we discussed with care making sure to consult me throughout the process. Left the building feeling great about my experience. I will definitely be coming back to see her. read more

I have given better hair cuts in my kitchen. My son's hair was overgrown because he had been sick. This is the cut he left with. It was uneven all over. His neck line was a diagonal. Razor burn across his neck and at side burns. Fade was abysmal. He had gone in with his dad, who has 4a hair and didn't know how to correct a "white boy" haircut so they just paid and left. Didn't even take the time to style the mess they made afterward. read more

Great Clips - This is the haircut they gave my son. He's fresh out of the salon. - Hair Salons Near Me - Silverdale, Washington

I drove a friend here to get his haircut. The old lady in front at the reception desk condescending told me to wait outside, while it was cold and raining. It was fine and all but it seemed as if she was telling me and not in a hospitable way. read more

Great Clips - Hair Salons Near Me - Silverdale, Washington

went in for a birthday cut just a simple cut this time, i asked for curtain bangs and a 1/2 inch trim, i got the half inch done but the "curtain bangs" soooo ugly. they DO NOT blend into my hair at all. im not sure if this girl just got her license or what but these are the worst "curtain bangs" ive had. I then asked for her to curl and style my hair, she says she knows how to curl hair but on her own head it doesnt stay so she doesnt do it ever, well the "curls" i got were sooo ugly and she said "theyre beachy" but no theyre the worst curls ive had. i could have done a better job at home then paying that outrageous amount for my hair to be "styled". I got into the car and just cried because paying $70 for whatever she did to me was ridiculous mind you the trim and bangs would have been $25 w/o it being styled. should not be paying $50 for it to be styled ESPECIALLY if she DOES NOT know how to even do curls. Didnt even curl my bangs with a straightener to make them look better with the style. read more

Definitely very frustrated right now. First time I got a haircut here, website allowed me to "check in" online which told me I had an hour and a half wait. No problem. I waited my time at home and arrived 10 minutes before. Apparently that check-in time doesn't matter because they had me wait an additional hour before it was my turn. This time I arrived earlier in the day, just after 8am. When I checked in online, the wait was "0" minutes. After arriving, I discovered there were three other people on the list in front of me and one in the chair, and was told that it would be an hour. So I waited.... then someone else arrived, when asked if they had checked in online they responded no and were added to the list, behind me. Guess who got called before me? When you can get your front of house right, you shouldn't be in business. There are plenty of other salons and stylists in town who deserve my time more than this place. My last haircut was decent but my time is worth more to me than sitting in a chair for an hour waiting to get an average haircut. Good luck. Happy waiting. read more

Kathy, the assistant manager is a dear heart!! I had the nicest time chatting with her and she did such a great job on my hair cut:)

I have had dozens of haircuts at Great Clips, and no matter who I've seen they've all done a fantastic job! The online check-in is a great feature so you don't have to wait a long time in the store, and they take every step necessary to maintain COVID protocols. read more

If you got - rest assured. You'll get good cuts from Natalie! She's the best, and this location rocks.

There's a guy working here who was cutting a customers hair - they were both wearing their masks under their noses. I left.

I shaved my head almost 7 months ago and I regret it so I have been growing my hair out since. I have curly hair and it had gotten pretty shaggy(which I didn't mind cause at least it was longer), I asked for a small trim and to even it out. The lady ask me if I preferred clippers or sheers, I said I didn't and before I know it she's talking at least 2 INCHES of the back of my head! Then she took more than an inch off everywhere else(where I only have about 5 inches of hair). I will admit I wasn't clear on what I wanted my hair to look like but I told her many times I wanted a small trimaI am so upset with myself, for the past 3 years I've been getting my hair cut by one person but she wasn't available so I settled for this place and it was I huge mistake. I so badly wanted longer hair for my birthday in 3 months but it's going to take me that long just to get to where it was before the hair cut. I wish I took before pictures to show how drastic the change is but I didn't think I would need them. The real bummer is that she did a good job and I would've been happy with it if it was what I ask for. read more

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I have visited this Great Clips location a few times before I decided that I would probably not return. The haircuts are pretty good. The rest of the staff is most likely lovely, but there are two staff I encountered that both projected an unnecessary aggressive energy. Unfortunately, I will not return until I hear the blonde (I believe manager) is gone. read more

My daughter had an important meeting tomorrow and I noticed her hair was getting a bit long -- she styles her bangs forward into her face but her eyes were getting blocked -- so I sent her over to nearby Great Clips for a trim. What they did was a horror! She texted me from there, very distraught, and said they did not listen or understand her instructions at all but there was no way to fix it without shaving it off. Instead, it looks like a typical man's barbershop cut, which is not very flattering and gives off the exact wrong appearance. She needs to look professional and stylish, not like a little old man. I was on the fence about cuts I'd received there in the past but I will never go back after this. Only good for cheap kids' cuts or men's barbershop styles. read more

2 times. I eventually got used to the 1st hair cut but was very disappointed. I went back today to get my hair cut again Hoping for a different stylist. I WILL NOT go back!!!!! The male stylist, is in my opinion, not good and can not accept criticism without doing revenge on your hair. I suggest u do be very careful about going to this salon. There is a sign on the window say no more than 20 people can be in salon at one time. 2 stylist & they told me to stay outside. RUDE !! I had a mask on !! read more

Tried to get a slot online two hours before closing. Online booking was not available. Showed up at 7:15 p.m., 45 minutes before closing and saw six others waiting. The lady highly suggested I come back another day. I said I needed a haircut that day and was there a problem with waiting? She replied that the wait would be about 1 1/2 hours. I once again wanted to clarify that I would be able to wait and she said "if you want a happy barber, I'd suggest coming back"...or words to that effect. Images of a hatchet job entered my mind so I let her know that I would not be coming back and left. read more

We normally go to a shop in Bremerton but after a bad haircut last time we took our son here. Best haircut hes ever had! We will definitely be back. read more

Great Clips - Hair Salons Near Me - Silverdale, Washington

First, the good: Natalie was the hairdresser who quickly volunteered to put on a mask to give me a haircut--something the other hairdressers there would not do. Natalie gave me a good haircut, and she was polite and professional. But here's the rest of the story: We signed in online. We realized that when the online app told us it would be 15 minutes, we knew it was an estimate. However, we waited nearly 40 minutes before our turn came up. I saw earlier that only one hairdresser was wearing a mask, but I thought I might ask when my turn came up if either she could help me, or another might mask up. Both my husband and I are in a vulnerable status for Covid, and I expected that would be honored. However, the masked hairdresser went to lunch, and because both my husband and I wanted haircuts, only Natalie volunteered to put on a mask. The lead (?) hairdresser said my husband would have to wait another 30 minutes until the other stylist returned. Not acceptable! We'd already waited 40 minutes! And she wasn't pleasant about it. If the hairdressers don't have their own masks, Great Clips should provide them, and they should mask up when requested! We are deeply disappointed in Great Clips. I guess the owners don't care about older people who must be cautious in these times. read more

Never buy food from a skinny chef, and never let someone cut your hair whose hair is.... not what you would wear. ;) I took my kids to this shop a couple of times. The first time went okay; I don't expect a salon experience from a place that allows walk-ins all day long. The second time I took my son in who had very long hair. He wanted it cut so that the length was not touched but that it wasn't hanging in his face so much. I explained this to the stylist thinking she woudl be able to creatively cut it so that it fell out of his eyes... but the look in her eye told me that my kid would come back with bangs. I said, "Please do not give him bangs." She looked at me for a moment kind of like a deer in the headlights. Busted! She would have given him bangs! I repeated that I did not want him to have bangs like a girl, to please just cut it in a way that it would fall out of his face. She looked stumped as she walked away. I should have just left. My son came back with what looked essentially like a little page boy cut- I don't know how else to describe it. This was the best she could do when limited to not give him bangs? I was horrified. Thankfully at 8 years old he didn't care, but I was not happy at all. Rather than ask for a refund we've just elected not to go back- they are very limited in how creative they can be on their own, it seems. If you want a trim or you want to pick a cut out of a book you might get lucky, but I wouldn't take the risk asking them to be solution oriented. read more

So, I only give it 2 stars because they were very friendly, and it was fast service for a walk in. My friend and I came here about a month ago for walk-ins. We didn't have to wait long at all, there were about 4 stylists there. A younger lady with short hair took my friend, and I had this crazy lady! The lady who had my friend didn't even out her hair, so the right side was shorter than the other, and the back was even uneven how unprofessional! Then the lady who did mine, must have been on something.. she looked like Ke$ha... and she was very shaky, and weird.. just awkward. Anyways, she didn't do anything I asked, she cut my bangs shorter than I wanted and made my hair really choppy. I was not happy... There really wasn't any fixing. They won't be getting my business ever again.. read more

Worst customer service and timing ever. Was expecting a 20 minute wait and it was over an hour for my four-year-old son's haircut. When I asked they just shrugged and said there's nothing we can do. Super frustrating when you're trying to get things done. Please in sure you have enough hairstylist on the schedule to ensure your customers are not waiting over three times the promised weight time! This is really problematic for moms with lots of kids and limited availability. read more

I was wanting to get my 3 girls a haircut so I thought I'd try this place... The ladies were really nice and I ended up getting 2 free haircuts since 2 out of my 3 girls were able to donate their hairs. I noticed after they had showered and I was brushing their hair all of their hairs were crooked. I mean I know I got 2 free haircuts but would hope that it would at least be straight. Thank goodness we have a few weeks for it to grow before school and then we can get a trim. Don't think I could go here again. read more

paid for worst cut of my life. it's choppy and the left side is shorter than the right. asked for it to be fixed and it's even worse. going to go somewhere to get it fixed read more

Great haircut & beard trim. Very consistent over time too. They also consistently give you a reasonable wait time and then get you in sooner. Great job, thanks ladies! read more

They're clean, and work at a good steady pace, never wait to terrible long if my dad or I go in there. Even if it's busy. However, the girls are a little catty. The manager is always giving you the stink eye and staring at you. They have bad customer service skills. No genuine smiles, so you feel like everyone hates you when you walk in. And one time I got my hair flat ironed there because I don't own a straightener, and liked what they did. So I went in there a month later or so, and they just starred at me after I said what I wanted, brought me to a chair, then she starred at my hair and turned to her boss with kind of a "ehh" look and her boss said "Oh, our straighteners don't get hot enough for your hair so there's no point for us to do it. We can't do that, sorry." And the girl who sat me in a chair continued saying, "Yea they don't work well enough." -.- Basically refused service to me. They obviously didn't remember me after I've been there 4 times. read more

My family just moved into Silverdale and went here to get my kids hair cut. So they were all great in there. My youngest was getting his hair cut for the first time and let me tell you he was not good but they did a great job handling him. The price was right too. Great service at a Great price. I know where we all will be going from here on out. read more

Danielle was just the person we prayed for to cut my mom's hair because of her chemotherapy treatment! Her hair will fall out, but we needed it much shorter. Danielle was so kind and she gave my mom an awesome haircut! In spite of cancer hardships, it was such a lovely memory Danielle provided for my mom and me. Thank you!! read more

But what happened to Jessie? She has been cutting my hair for a long time. Not sure what to do :(

With limited time I need to get in when I can, so I choose walk in hair cuts. Hannah did an absolutely awesome job on my hair. There seemed to be some sort of conflict going on with other employees. They seemed quite distracted. Great for a quick trim read more

Awesome place to get a haircut. Marlo, the manager, is absolutely an artist!! She is amazing.

I was really happy with my service. I brought in a picture of what kind of bangs I wanted. She did exactly what I asked for! It was the assistant manager! I can't remember her name but she was really sweet! read more

Before I get started I'll just say I have never felt the need to give a negative review before. I have been a customer of many different Great Clips in North Carolina, Arkansas, Texas, and even here Washington. Friend went online to schedule the hair appointment, it said it would be a 95 min wait. So they added their number and I verified it was the correct one, and we request a 15 min text to let us know when our turn is coming up. 230 rolls around so we head to the store and call outside. We are then informed we are no longer in que as they tried to call us three hours after we had put in our request. They also deflected the question of which number did you call? They said it was a 360 number but refused to say it back as it was against store policy but I for one have never heard of such a thing, and like I have mentioned before I am a long time customer. With that they told us we could wait 50 mins on top of the time we have already spent waiting. No thank you. I dont think the Silverdale Great Clips will be recieving our business again, but to be more beneficial to others maybe next time try to make sure you called the right number before just giving up on a client. One phone call to a number you may have miss dialed could be a client missed permanently. read more

I got my hair cut last week, the first time the stylist listened to me, and did a good job, the second time she cut my hair it looked like a two year old had chopped it, once it was put it in a pony tail. one side was definite chop spots, and the other side looked like it hadn't been touched. very upset. read more

Great clips is just not that great at all. I have been in 3 times and they have failed all three times and I will not ever go to them again. I went into Great Clips on Saturday to get my hair trimmed. The lady who was cutting my hair seemed to be in a bog hurry to get me done and out. My husband who was getting his hair trimmed and has way less hair than me took longer than mine to cut. The lady who cut my hair did a horrible job, my bangs were 3 different lengths when I got home and I had to try my best to fix it to where it looked decent. I will never ever go back. It seems like more and more people are getting lazy with their jobs!!! read more

I had no wait as a walk in, super friendly, and Nicole is AMAZING! She listened to exactly what I wanted, and needed fixed from my last flawed haircut(not from here). It came out perfect! These ladies know what they're doing for sure. I will definitely be back. read more

I never used a "quick cut" place before moving to Silverdale. It was always a salon. I now LOVE Great Clips - LOVE my stylist.

I've had good experience with Great Clips. One of the best perms I've ever had! Fast but great job, clean and friendly stylists. I would recommend for perm or hair cut! read more