My son just received a haircut there today. His hair was pretty long and we asked for a four on top and a fade into a zero on the sides. He looks almost bald. He's 7, and I'm sorry but hair is a part of one's confidence and that cut was not what he asked for. My husband should've got his money back since we did not get what was asked for and my son's confidence was knocked. Yes hair grows back, but I also expect to get what I pay for. read more

Great Clips - Hair Salons Near Me - Riverbank, California

Service here has declined considerably. I made the mistake of stepping out for a few minutes and was really suprised when my kid texted that he was already done. The fade was low and uneven and poorly blended. Despite me asking for a high fade and short hair on top, the top part wasnt even touched. Looked like he was just rushed through. To make it worse, he had clumps of cut hair sitting on top of his ear so they didnt even do a good job brushing it off. There's a lot of different hair dressers that cycle through here and I have had some great experiences but clearly their management is unable to retain good experienced staff and maybe adding less experienced hair dressers. I wont be coming back here. read more

Great service professional barbers especially sandy and Michele both are greatttttttttttttttttttttttttttttttttttttttttttttt

Love being able to grab stuff from Target and then stop by Great Clips and get my little boys' hair cut. They were great with kids and also made mommy happy with the results. Feels really clean. Will continue to come here! PS. Hubby comes here too! read more

I would recommend checking in online, especially if you plan to visit this location on a weekend. The price for a haircut was reasonable $17.00. The staff was very friendly. The facility was clean & everyone followed Covid mandates. read more

Went in today after a month break from getting my hair cut, and luckily I landed in Dez station , I always get lucky to have her cut my hair, she does a great job, fast, and always friendly.. Thanks Dez!! read more

Went in to Riverbank shop for haircut this morning, first in door. I was given a stylist who had just arrived on her first day at salon, still wheeling in her tools she was ushered to a station with no training, not even a tour of building. My haircut was atrocious, the other stylist had to come over to try and fix it but nothing could fix the damage done! When I got home and looked in mirror there were chunks missing, uneven cutting and it was not faded. This is the second time the cut has been substandard but this cut was absolutely the worst! I could have done better with a weed whacker! Not happy at all!!! read more

Just walked out of Great Clips in Riverbank so upset. I didn't even want to give them one star because I rather not give them any stars. I've gone to this Great Clips because it's so convenient for us because it's so close to my home. I bring my 4 year old autistic son to get his hair cut here and there is one lady who normally cuts my son's hair and I am always leaving happy with her and she is also really nice. Her chair is the first one on the left. Today she was not in though. There was a Hispanic lady with a piercing near her lip and an older Caucasian lady. We always check in on before going to the shop because we have been told to do so. So going there a few times already, we already know how their system works. We checked in and it's 45 minutes waiting on the app. I'll get a text 15 minutes before and it'll tell me to head over. I always have to wait 15 minutes there so I wait it out till the time says 15 minutes on my app before going. It also tells you where on the list you are at in line. I noticed our time went up but I didn't mind. When I seen it was 19 minutes till, I got my son ready to go. Today my husband wanted to tag along because he is never able to get home on time but today he was. Well we got to the salon and the Hispanic lady checked us in. There was One gentleman with his son waiting , and another man by himself. A man walks-in as a check in, the hispanic lady told him it will be a 35 minute wait. The man was ok with that. She then called the man up that was by himself and cuts his hair. My husband left with my son to GameStop to keep my son occupied while waiting. It's already been 15 minutes that we've been waiting. My husband comes back with my son and we continue to wait. The man with the son gets called up. I looked at the app and it was already our turn and our name was before him. I thought maybe we were waiting for the other lady because she had cut my son's hair one time before. I then noticed that no one was acknowledging us or even telling us anything. It seems like they were avoiding eye contact with us as well. Then instead of calling us up, they called the man up who was a walk-in. My husband was fed up. It's a hot day today and my son gets excited to get hair cut. So we just got up and walked out. My son started crying and I told my husband I had to go back in and tell them something. I walk in and the hispanic lady tells me we were next to be called up. She then try's to tell me that there is another schedule that they go by for walk-in customers separated from the ones who checks in. I told her she was lying. And how is that possible when she told the man it was a 35 minute wait when he came in and he gets called up within 15 minutes after. This is ridiculous!! Instead of apologizing, she was giving me excuses and lies. She then just told me "well ok", like she didn't want to hear from me and just wanted me to leave. What sucks about all this, is that after all the good experiences we had here, it takes only ONE bad experience to ruin it all. My son is ending his special needs program that he's been attending at for 2 years and graduating this week. He wanted to get a hair cut today so he can take a picture with his teacher tomorrow. But I had to tell him we had to leave and mommy will find him another place to get his hair cut tomorrow. With a sad face, he said ok. Im very upset with their service at this location. I will never go back after today. read more

Worthless location. Attempted to check in online, and got a notification that "Online check-ins are fully booked". Decided to try to walk in, instead. Walked in to an empty salon, and a few stylists chatting in one of the front booths. After asking if I'd checked in online, and explaining it wouldn't allow me to; the stylist turned to her co-workers and began whispering amongst each other; only to turn back to me and say they weren't accepting walk-ins due to the amount of online check-ins. Again, I looked around the salon, as it was barren of any other customers. Laughed at the ridiculousness as I walked out. This isn't the first issue with this location, either. Their Online Check-in service is trash. The queue will jump from, let's say 20 minutes, up to 60+ Minutes, without any particular reason other than possibly a shift-change? Bottom line-- If you're looking for a decent haircut from a staff that cares, then try the Dale Road location. This location is a bummer. read more

I checked in and it said there was a 100 minute waiting time. I got there right on time and still had to wait 30 to 40 minutes before they called me in. I didn't get my normal service either but I needed the haircut. read more

Great Clips - Men's Haircut - Hair Salons Near Me - Riverbank, California

I have someone different cut my hair almost every time I go; today it was Michelle. She was friendly and did a great job. Thank you, Michelle! read more

PLEASE READ BEFORE GOING. No point in checking in online. Wish I would've read the other reviews before picking this location. What a cluster f. Seriously, checked in on the app and showed an 17 min wait. Headed straight there from 10 min away. Got in and saw us on the list and next. Then as a few others got called up, realized that whoever checked us in deleted us and checked us in and typed another name. Close typo but random last initial. Then asked another person who seemed like the supervisor and she was rude about it. Then once they figured it out and said we were next, she still continued to call other people ahead of us. We had dinner reservations and were now late. She had the nerve to say, "we know what we're doing because we work the system". Seriously?!?! Can't even re-spell the same name or support your chain store app, that's definitely working some system. There was a nicer older white lady that ended up helping, hope that she becomes a manager because the two hispanic women were horrific and couldn't even simple fades. In the end, glad we didn't get either of them anyhow. read more

Horrible location. My husband checked in online and signed up for the text alert. He didn't get one, so headed in. The manager told him he had 30 minutes after checking in to get to the store (wait time was 2 hours and the website advised otherwise). She then proceeds to yell at my husband in front of other customers. I returned minutes later with what the website says and yelled at her. She ignored me and only said have a nice day. Do not go here! read more

I looked at other reviews before I started writing mine and it seems like others have had the same problem. I checked in online and it said that it would be around 26 minutes. I get there a little early, so I expected to wait a few minutes. What I didn't expect that it 45 minutes would elapse, they still did not call my son's name. Come to find out that there were a few more people ahead of us. After an hour, I walked out. At the front desk there was a paper saying that they were short staffed. There have been times when I had to work with a short staff. I understand that. What I don't understand is them telling me it will be 26 minutes and it is over an hour. If it will be over an hour, tell me that. If they told me that, I would not have been able to wait that day, but I would have tried again in the future. read more

When you check-in online, you will normally get seen pretty quickly. If you are not a child or senior, however, avoid Tuesdays to save some time! Overall, they have a fun and friendly staff that are always willing to converse which makes the experience that much quicker. This particular locations offers less deals than I am used to and I feel they would benefit from an updated P.O.S. system. read more

Great Clips - Hair Salons Near Me - Riverbank, California

Well it happened yet again, check in online, advised it will be 19 minutes... I travel there, get there at the 17 minute mark and I end up waiting 47 minutes. This is my fault for giving them another chance. That won't happen again read more

Online check in is a joke. Said haircut was ready in 10 minutes, get to the shop, app said, 8 minutes, then 0, then back to 20. They use the pandemic as an excuse as to why they are low on staff but reality is, the staff turnover is crazy. Also, when cutting hair, staff is VERY slow. Don't come here often but definitely won't be back, at least for a long while. read more

Yo Jonathan don't know what he talkin bout. He just mad he look like a lesbian smh THIS PLACE GOT THE FIRE CUTS MY GUY! The staff is DUMB FRIENDLY, they always line you up clean asf you walk in there dusty and come out a new man/woman. They're quick but quality. read more

Great Clips - Hair Salons Near Me - Riverbank, California

Unbelievable!!!!! Apparently the #1 clipper setting that MICHELLE uses is NOT the same as the one Terita used or the one Christina uses because I'M BALD ON THE RIGHT SIDE. Now look at the left. She left SOME hair there....WTF????? She never showed me the back so I hope it's not as bad as this! The worst part is AFTER SHE SHEARED THE RIGHT SIDE COMPLETELY OFF, she asked 'are you sure you use a 1 on the sides?' Hello, your 1 is OBVIOUSLY quite different than anyone else's so maybe you should have DISCUSSED that YOUR 1 is the equivalent of BALD so I could have said HELL NO BEFORE you shaved my hair off!!! Terrible job and, here's the warning - since WE are not hair people, TALK TO US first!! That's how a professional dies it. You know, the ones that don't have to cut 4 heads an hour! If Christina weren't there, I would never go back read more

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I went in showed pictures as an example to the look I was going for. Said what I liked and didn't want to happen. From the length I wanted to go with and to have an undercut. In the end none of it happened to my advantage. My hair was everything that you fear would happen. It was butchered. I was extremely upset. I had another lady to fix what she could. (Didn't trust the first one to continue.) Left in tears to how it looked. Yes, I did cuss. The sorry's could not make up for the damage done. I didn't get her name nor want to go back to this establishment. (Youngest hairstylist, one year in) No stars to give. I tried to call corporate but that went nowhere. Didn't pay for this chopped up mess but I would've paid for what I wanted. Thankfully I was able to salvage and have a great hairstyle but not what I was going for. I'll be firm in next salon I go to. Sadly I had to put a star in. 0 it should be. On 2-14-24. Great Clips, Riverbank. read more

This place always has new people. The last haircut I got the girl obviously failed her class. The worst haircut I ever got. I had previously gone there several times and nothing this bad. read more

Im updating my previous review! After speaking to Jasmine I now understand the online check in system and thank them for being patient with me when i was rude. The girls are dealing with a lot and normal is out the window. So I think they are doing a great job and i got my hair cut perfectly!! read more

Horrific experience. Beard was butchered hair was meh. Wife's hair was butchered. Told them I'm not paying for the beard trim at least. Was yelled at by staff due to it. Called corporate and am now waiting to hear back from them. Asked for manager and got yelled at for that as well. Erica was my butcherer and it was gunna be a no harm no foul. Now its turning into a corporate case. My beard is infamous on my stream. read more

i went to great clips and my hair doesn't look like the picture i have shown. i wouldn't want to go again, even tho the vibe was alright the place isn't for me tho. i hate my hair now. read more

Worst haircut of my life. Beyond crooked. Simple Mohawk and the "manager" couldn't even do it. Very rude. Avoid avoid avoid ! read more

Great Clips - Do not go here! - Hair Salons Near Me - Riverbank, California

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100% do not recommend. I took my 12 year old brother to get a simple hair cut and the lady couldn't even take her damn time to cut his hair decently. I decided to give this place a chance because the one on McHenry was busy and I now regret that. The lady started cutting my brother's hair and just walked away in the middle of it for like 10 minutes like are you shitting me.I had already been there for almost 30 minutes after the app saying 15 minutes. And not to mention his hair was cut unevenly. If your looking to go to a great clips I recommend the one on McHenry. read more

The only reason I generously gave this salon two stars is because Diane is great! Meanwhile, Stylist Teri bypassed customers who had previously checked in online and were waiting, for her "friend customers" that came in. Very unprofessional and she didn't think anyone noticed- really!?! To top it off, she took her sweet time with them, shampooing their hair and then only charging them $12.99 when an adult cut is $15 and shampoo an additional $5. Wow!! There was also a rookie stylist cutting and it took her over 40 min to do a basic fade on a male customer which she totally messed up. Had to call over another stylist to "fix" her mistakes. Yikes!! Needless to say, we won't be coming back here unless Diane is working. read more

Went to get a haircut today and asked for a low bald fade. Even showed her where I wanted the fade line at. She then proceeded to give me almost a high and tight even though I told her I wanted it low and didn't want the top or sides cut because I wanted to grow it out. When I asked her if she knew I wanted a low fade and why she was cutting it so high she just said "sorry let me fix it" and continued to cut it higher. Went in to get a low bald fade walked out with a high and tight. Very disappointing. Wish they had consistent quality barbers read more

Horrid customer service. We showed up 15 minutes before closing and were turned away by some 18 year old kid because they close soon. Not many waiting and they had 4 people working. Seemed like they were more interested in being lazy then taking customers. Open means open. Last time I go there, they arent interested in your business at all.. Shame. Avoid this location. read more

Christina A is the best!!! Haircuts and styles you will never leave unhappy !!! She is helpful! She is always full of sunshine and smiles! If you need the best haircut and service she is the one!!!!!!!! read more

I recently got my haircut by hair stylist Terita Lee. She gave me a great haircut and listened to how I wanted it cut ! She was very professional and I would certainly recommend others to schedule their haircuts with her ! AAAA + Rating in my book !!! read more

Terita is one of the best at great clips in Riverbank. you will never be disappointed with the skills and service she provides to her clients! read more

Brought one of my students here for hair cut ... kind of a long wait with one person ahead of us . It's been about 30 minutes still waiting..... read more

I checked in online and it said there was a wait of 109 minutes. We got there and checked in, at the same time a woman and her son came in and they asked them if they had check in online. The woman said no and she was told it would be over an hour wait. The woman said that was ok, she would leave put their name in, leave for a bit an come back. After 2 hours, I asked where were on the list. The woman I asked had a bit of an attitude, but she looked it up and told me we were 4th on the list. They had 5 stylists working, so I figured it wouldn't be much longer. 20 minutes later they had called 6 people, and still not called us. One of the 6 called was the son of the woman who had walked in earlier and had not checked in online, so I knew we should have been up before them. I got up again and asked another woman, who also had an attitude, and she said there were still people ahead of me and that when I was told there only 4 that people who had checked in online must have shown up in between. We walked out. I will not be back to this location. Terrible service and terrible attitudes. read more

Wow only 1 person working at lunch time?? Long wait times are no very good for customers on their lunch hour. It doesn't make since to only have 1 person working! Poor service for sure read more

Checked in online. The " Save Time" BS. 45 min wait. Got there exactly on time. They had two getting haircuts. Two waiting. Then proceeded to see one of them and one that had just walked in. I confirmed they had not checked in online. And asked why I was not next since I had checked in online. " well they were here before you". I made sure they knew I checked in online 45 min ago. Still proceeded to seat others. If you offer a quick service do online check in. MAKE SURE YOU DELIVER!!!!! read more

This place is a joke. There was a girl training here and her trainer was yelling at her in the middle of my hair cut which made her super nervous and In confident in what she was doing the haircut ended up taking an hour because all the trainer did was yell at the other hair dresser she was completely unprofessional I feel bad for the poor girl getting chewed out in the middle of clients. read more

I was in need of a haircut because my hair was very damaged from straightening it. And I decided to go here. I had really long hair and wanted to try something new with my bangs. i am really picky when it comes to haircuts. Diane did my hair and I loved my haircut. She did a great job; also she was very nice and friendly. I will definitely be coming back. read more

This place wasted my time. The first time I came here for a haircut I asked for a 3 and a 5, and they gave me a 3 around my whole head. I decided to give them another chance. I give them my name and the lady with glasses and blue hair goes "are you sure you want a haircut since you didn't like your last one?" And I say does that mean you're not gonna give me a good haircut? Do I have to worry about getting a 3 and a 3 instead of a 3 and a 5 again? Girl avoids my question and says so do you want a haircut? Like extremely rude. Avoid this place and save yourself time and money, and your hair. read more

I haven't returned since a bad experience with my boys, but decided to go back and the ladies did great! They were patient with my boys, took their time, and I even asked the one stylist (Moriah) to shorten the sides after she was done. She did it without hesitation or any irritation. I was happy with Neary and Moriah! read more