Love my hair cut Mimi is the BEST!!! Only one to cut my hair…read more!!! She knows exactly what I want!

If I could have given a zero I would. This is by far the most unprofessional business I have been…read moreto in a long time. Jessie was my stylist name ALWAYS late and really could care less today was the last straw, I understand being late a few times but EVERY single time and I always had an appointment, most of the time she was in the back meanwhile I'm sitting in the front for at 20 mins. Today as she told me it was going to be at LEAST another 20 mins and I had already been waiting for 10 mins she was laughing .....maybe she thinks her time is more important than mine!! How the owner lets her get away with treating her clients like this is beyond me.

Amazing service! I am so happy with my cut and color. Very laid back salon in uptown Westerville.read more

Went in with no style at all. Got the BEST haircut from Woody. Went back for highlights and have…read morehad nothing but compliments since! HIGHLY recommend!!!

Not a professional and high-quality service as expected…read more I've been a client at Hair Artists for several years, which is why this experience was so disappointing. I arrived on time for my appointment, but was asked (while en route) to come 45 minutes later due to the stylist running behind from a previous client. When I arrived, my scheduled wash, cut, and style was changed to a dry cut to "move things along." While this was presented as a small savings, it ultimately meant receiving less than what I had booked--without any real benefit to me. The entire appointment felt rushed, and I left feeling like I had to accommodate the salon's schedule rather than receive the level of care and attention expected from a high-quality, professional salon. This was especially frustrating given that the delay was caused by another client, yet the impact was passed on to me. This also wasn't my first experience with scheduling issues here, which made this visit more concerning. This salon is lowering its standard. Rethink your decision to go to this salon. It's expensive, and not worth the price.

Long-Time Client Left Feeling Undervalued and Underserved…read more I've been going to Hair Artists for nearly two years and have generally had positive experiences, which makes this most recent visit especially disappointing. Along with writing this review very difficult to write. On my way to my scheduled 1:00 PM appointment with Ren, I received a call asking me to arrive 45 minutes later because she was running behind. I later learned that the delay was due to the previous client arriving 45 minutes late. This was inconvenient for my schedule, so I called the salon to let them know I was already on my way. I was told they could "accommodate" me, which was frustrating, as I was the one arriving on time for my scheduled appointment. Before I even arrived, the situation had already created stress. Upon arrival, I was informed that my appointment would be changed from a wash, cut, and style to a dry cut so they could move things along more quickly. This was not what I had scheduled or wanted. Essentially, I was being asked to adjust my service to fit their schedule, with no real benefit to me. Nancy at the front desk mentioned, "We'll only charge you for the cut and blow dry--it's a $20 savings," but this did not reflect the experience I had booked or expected. In reality, it wasn't a true discount, as a blow-dry in place of a full style is already priced lower--at $20 cheaper --so while it may have sounded like a savings, it wasn't one. At that point, I felt like I had to accommodate the situation rather than receive the level of professional service I had booked. I came in expecting the time, attention to detail, and overall experience that have kept me returning to this salon. Instead, the appointment felt rushed and transactional, rather than thoughtful and client-focused. I ultimately agreed to the dry cut, even though I would have preferred the wet cut (as my hair was filthy). The experience felt hurried, and the quality reflected that. During the haircut, Ren told me that the previous client had arrived 45 minutes late and that she had just started her service when I arrived (on time), which raised the question of why that delay was passed on to me rather than managing her previous client differently. This is also not the first time I've experienced scheduling issues. At a prior visit, my appointment was delayed by 30 minutes because my stylist arrived late. Unfortunately, this pattern made this visit feel even more disappointing. What had previously been an enjoyable and satisfying experience felt stressful and frustrating this time. I left feeling as though I was the inconvenience rather than a valued client who had arrived on time and deserved the full service she had scheduled. I do want to acknowledge that the salon manager handled the situation professionally--my service was fully credited, an apology was given, and assurance was given that the issue would be addressed. I appreciate that effort. However, the overall experience was already impacted, and it has made me reconsider returning.

Let me preface this review with a disclaimer...my hair is fine, it's thinning, and has absolutely…read moreno body. To make matters worse, my face has no redeeming qualities. But I'm telling you every time I leave my Hairapy time with Jodie, I have a bit of a swagger, feeling...dare I say...beautiful? It's more than the superb cuts she performs, which are the best I have ever had. The beauty i feel when I leave, is as much due to Jodie loving it in to my psyche. There is no discrimination...she treats every client with the same sweet, enthusiastic, creative care. She is in my estimation an artist, and a true gift to the Columbus area.

I have been going to Jodi for literally decades.and went to her legend of a Dad…read more Bob Hutchison for decades before that..and he was a Master..and the apple didn't fall far from that tree...there is no one like her..and believe me..I have had the good fortune to get my hair cut in NY ,LA and SF.by super stars. Louis Licari, and the guy who pioneered the dry cut..(forgot his name..senior brain fog!!) etc. and she ranks right up there with the best...I made her promise that if I ever have to go to the "home"...she will come there to cut and color my hair!!!

Terrific, Professional, friendly, skilled, lessons well, I…read moream happy to have discovered Jessica!

I've been looking for the right colorist for a long time and have finally found her! I wanted a…read moremore natural look after years of blond. When I went to Jessica I was very two-toned. She was so great at understanding what I wanted. She took the time to carefully blend several colors and place foils meticulously to give me a gorgeous natural look and a pretty haircut, too. Plus, she was just a great person to spend a couple of hours with, very easy and enjoyable to talk with. Highly recommend!

Always go here to get my hair cut!!! Have never been disappointed. All done under supervision by…read moreinstructor, they do a great job!!! FYI the students only get tips paid in cash!!!!!

Where do I even begin? If I could give -1000 stars, I would. This place is not a school -- it is a…read moremoney-grabbing, unprofessional, unsanitary nightmare disguised as a cosmetology program, and I am genuinely surprised no one has filed a lawsuit against them yet. Let's start with my personal health. I was on steroids for a rash and needed to take my medication WITH food--doctor's orders. When I asked for a lunch break, they refused and told me, "salon girls don't need to eat. I was forced to take my medication without food and got extremely sick as a result. That alone should be illegal. The grading system here is a joke. They grade you based on your appearance -- whether your makeup is done, whether your hair meets their standards. If you don't look the way they want you to look, they send you home and tell you that you have to be back by a certain time or you get a write-up, or you're not allowed back in at all. Write-ups are handed out for cussing, not performing tasks to their liking, or not meeting their ever-changing appearance standards. Those write-ups turn into suspensions, which set you back on your hours -- hours you are PAYING for. Speaking of hours--this school will change your hours and how many you need to make up whenever it's convenient for THEM, not you. They drag out your program specifically to squeeze more money out of you. And if you signed for a used kit at enrollment, they'll eventually tell you that you "earned" a new kit--without mentioning it costs $3,500 until you're already locked in. On top of that, if you are somehow terminated, they will find a way to make you owe $13,000 to the school, even though that amount is not included anywhere in the paperwork you signed when you enrolled. This is one of the biggest cosmetology school scams operating right now. They do not care if you show up. They do not care about you as a student or a person. They care about one thing: your money. If you are not a favorite of one of the 21-year-old teachers, your experience at this school will be completely unfair. Teacher's pets get special privileges, can mess around all day, do absolutely nothing, and face zero consequences. Meanwhile, other students are being written up and suspended for minor things. And yes--students can SNITCH on each other in exchange for special privileges. They have built a culture of favoritism and manipulation that would make you think you were back in middle school, not enrolled in a licensed cosmetology program. The dress code changes every single day. There is no consistent rule list. The rules change every month, so you are constantly being penalized for something that was perfectly acceptable the week before. Customers have made sexual comments to students at this school. Brittany knows about it. Nothing happens. Those customers are never told they cannot return. The school does not protect its students. They do not care about mental health. They do not care about bullying. They do not care about racism. If you bring any of these issues forward, you will essentially be told to suck it up and that everyone struggles. That is their solution. They do not care if you are sick. They do not care if you have a funeral to attend. They will make you come in regardless and will not give you time off under any real circumstances. The sanitation standards at this place are appalling. It is a walking health code violation. I am genuinely shocked that more regulatory action has not been taken against them. This school is run more like a sorority than an accredited institution. The amount of gossip that comes directly from the so-called owners and teachers, shared with and about other students, is embarrassing and deeply unprofessional. These are supposed to be adults in positions of authority. The girls who say they enjoyed this school are, without a doubt, the ones who received favoritism and special treatment from the start. For everyone else, this place is another form of hell. Do not enroll here. Working at a Chinese sweatshop would be a better use of your time and money than ever setting foot in the Salon Institute. You deserve a school that actually invests in you; this is not it.

Jemal has been cutting my husbands hair for what 15 plus years? Always so accommodating. Super…read morefresh cuts and a great conversation every time. My husband has feather thin hair and Jemal knows exactly how to cut it just right. Love his quality work and you can tell her cares!

I'm from Houston and I was in town for a couple of weeks for work. I found him on Yelp and he is…read morevery professional, quick, and on time. I will keep going to him when I'm in town for sure.

One of the best salons in northern Columbus... Everyone is really nice. Great at color and WAY…read morecheaper than the fancy, overpriced salons. Everyone is extremely friendly. Flexible hours! I would highly recommend Becky to anyone!

I enjoyed my first experience at Changes. Zoe was my stylist…read more I made an appointment and reception chose Zoe for me. The day of my appointment I received a text reminder. I appreciated that. Check in was very fast. I waited less than 2 minutes for Zoe. At reception, they have a pretty wide selection of hair products for sale. The salon was set up nicely and was clean. Although they were busy it didn't seem too loud so that I felt I was able to communicate with Zoe about what I wanted without a ton of distraction going on. She was was very friendly and efficient. She was talkative but not gossipy. She gave me exactly what I asked for and edited the cut where I asked with ease. If there were any criticism to be made it would be that I wasn't recommend any products or informed of what was being used. But that may be a plus for you if you don't like feeling you're being "up sold" during your visit. Another was that this salon offers levels of experience with their different stylists at varying price points. I found this out through their website. Reception didn't inform me of this when I made my appointment. Checkout was fast as well. Although they do take credit/debit cards you can not attach the tip to your payment for service. You must use cash or if your stylist has square you can tip them directly. Over all, I very much enjoyed my experience and will definitely return.

I had a gel manicure with Devanie. This was my first time into the salon. I had a great experience…read morewith her, she is very warm and friendly and great at what she does, I love my nails! The salon is really nice, and the prices are good. I recommend this place and I'll definitely be back!

Aubrey did me right W Aubrey and all the other staff were very nice and overall gave high quality…read morehaircut

Stivi is one of the best barbers around! He is very open and welcoming and loves to crack jokes no…read morematter who you are. He consistently has me looking great and is very talented at what he does!