To preface this review; I have MAJOR trust issues when it comes to allowing someone to touch my…read morehair (it's my favorite part of me.) My mother is a cosmetologist in the CLE area, and has been cutting/coloring my hair my entire life. I was scared to trust someone with my hair, but I could NOT be happier with my results from this salon. :) (I guess I'll have to find a way to break the news to my mom that I finally found someone to do my hair in Cbus...) My visit: I came in for a cut and partial highlight because the prices seemed on point, the salon looked beautiful and inviting, and I could book an appointment with multiple stylists. I chose Marissa, because she had some openings on a day I had off of work. Marissa did an amazing job on my color and highlight. She was so personable and friendly, and listed to exactly what I wanted, and what my concerns were right at the beginning. She understood precisely what I was going for and NAILED IT with the color. I chickened out on the haircut after all, but I would definitely trust her to cut my hair in the future. The products used were incredible, smelled great and did not leave smells on my hair after the highlights were done. The look is so natural to me and left me feeling confident. Mission even offers you a 10 dollar reward on your next service and some product discounts when you review on Yelp or Vagaro or Google. I highly recommend Mission and Marissa; I will be back when my highlights need freshened up.

This place is phenomenal. I've been coming here for almost a year and I've been so happy that I…read morefound this place! I go to Taelor and she is so efficient and gives me the best balayage. My hair is super black and I've always had brassy tones and she is able to get me super ashy blonde. Prices are extremely reasonable compared to ulta/salon lofts/ studio elements of what I was paying before (sometimes even cheaper). But regardless, I've never been able to get in and out of the salon in 2-2.5 hours for my difficult hair and Taelor delivers! The receptionists and everyone is so friendly, plus they carry Oribe and Unite products. They recycle everything they use and provide referral discounts too.

There is a reason the most recent review is 3 years old. Customer service is awful and over priced…read more If you are new to the Columbus/Dublin area.... There are hundreds of salons, I highly recommend choosing another.

Last week I went to a big name salon in the area to get a balayage. My hair was a very dark brown…read moreand I wanted it lightened. Despite saying they felt comfortable with the service- I left with orange patchy hair. So I went to the studio on bridge and the owner kindly gave me a consultation and for me set up with Maia to fix the color. Maia was amazing and got my hair to look almost exactly like the inspiration picture I brought in. She was kind, knowledgeable and set realistic expectations. Wonderful experience. While I won't be returning to that big name salon again, the studio on bridge has a lifelong customer in me now!

You guys. I've been a client for years. We are now both in the Midwest. And guess who's still my…read morestylist. You got it Jes. She works miracles. My hair is always healthy after. Never over processed - even after Major changes. If you are asking for color correction or changes - remember those take TIME. Time for latest photo in the caption. If you are in or near Columbus she is a MUST see. I now drive from Chicago to her in Columbus because she works magic. Not to mention she's just a great person!

I can't say enough great things about Jessica! She's so kind and funny and makes you feel so…read morecomfortable immediately. She also knew exactly what I wanted from just one inspo picture and gave me the best color I've EVER had! I've never had highlights that look so natural and blended even weeks later. She's truly an artist!!

Everything went beautifully and as expected, I walked out feeling like a new person. Thank you for…read moreyour individual help.

I don't write reviews much, if ever. But after a recent experience I had I wanted to look and see…read moreif anyone else had a similar experience to me. Unsurprisingly, others have experienced the same thing. I like getting services done here, but the attitude of staff has turned me off completely. The young lady (I believe her name is Leah) who I believe is a receptionist or something has one of the worst attitudes I've ever witness from an employee, especially at a business that claims to give guests a "premium" experience at a premium price! This young lady was not only rude to me, but extremely dismissive. She cared more about getting me out of the way than my guest experience so she could go back to gossiping with the others. My recommendation is to listen to my experience and the experience of others who have left reviews and get rid of some of those bad apples.

Terrific, Professional, friendly, skilled, lessons well, I…read moream happy to have discovered Jessica!

I've been looking for the right colorist for a long time and have finally found her! I wanted a…read moremore natural look after years of blond. When I went to Jessica I was very two-toned. She was so great at understanding what I wanted. She took the time to carefully blend several colors and place foils meticulously to give me a gorgeous natural look and a pretty haircut, too. Plus, she was just a great person to spend a couple of hours with, very easy and enjoyable to talk with. Highly recommend!

Let me preface this review with a disclaimer...my hair is fine, it's thinning, and has absolutely…read moreno body. To make matters worse, my face has no redeeming qualities. But I'm telling you every time I leave my Hairapy time with Jodie, I have a bit of a swagger, feeling...dare I say...beautiful? It's more than the superb cuts she performs, which are the best I have ever had. The beauty i feel when I leave, is as much due to Jodie loving it in to my psyche. There is no discrimination...she treats every client with the same sweet, enthusiastic, creative care. She is in my estimation an artist, and a true gift to the Columbus area.

I have been going to Jodi for literally decades.and went to her legend of a Dad…read more Bob Hutchison for decades before that..and he was a Master..and the apple didn't fall far from that tree...there is no one like her..and believe me..I have had the good fortune to get my hair cut in NY ,LA and SF.by super stars. Louis Licari, and the guy who pioneered the dry cut..(forgot his name..senior brain fog!!) etc. and she ranks right up there with the best...I made her promise that if I ever have to go to the "home"...she will come there to cut and color my hair!!!

Layne is a remarkable and professional hair stylist. Shes always upbeat and a great…read moreconversationalist. I always look forward to my appointments to the salon.

I recently decided to book a haircut and highlights at Kenneth's because I wasn't able to get in…read morewith my usual stylist and not only were they having a great special, but my hair looks even better than usual. Everyone there was super nice and friendly as well. Facility is clean and seems updated. Awesome experience and I would definitely recommend!

I needed a haircut / makeover! I've been living in a ponytail for years and I wanted a change…read more Heather crushed it!!! I showed her some pics that ChatGPT came up with and she ran with it. I could not be happier!! She kept the appt fun and upbeat and was such a pleasure to work with. I will be seeing her from here on out!!!

I would strongly advise against purchasing extensions from any of their locations. I have spent…read morewell over $3,000 across multiple hair extension orders, and both my daughter and I have experienced theft of our purchased hair. Even after proving this, the only resolution offered was a small discount on another order, from which I again received less than half of what I paid for. Stylists have taken full hair orders and replaced them with completely different hair (in color, texture, and length). I have also had extensions switched out during maintenance appointments--suddenly the hair would be shorter or a different texture. After taking my concerns to management and trying to resolve the issue, I visited three different locations and worked with several stylists. Unfortunately, I found the same problems recurring. I am deeply disappointed and disturbed by how widespread this appears to be. The issue is not limited to a single location. Some stylists rotate between salons, and many learn the extension installation method not only to service high-ticket clients---but to obtain free extensions for themselves. When you order hair through Penzone, it is shipped directly to your stylist--not to you. As a result, you never actually receive your full order. This is apparently an open secret: stylists often take what they want from your purchase and If you're lucky, you MAY get what's left. I ultimately removed my own extensions and, as shown in the attached photo, even the one full track that remained had sections cut away. Most notably, it's not even the hair I purchased---- it's neither 22 inches nor ombré as ordered. (The original hair I came in with attached to my hair is pictured in my head....blonde, 22 in. And the track I removed after maintenance is in my hands).

Got my first ever massage from Nicole. It was very relaxing, and she did an excellent job. Could…read morenot believe how I felt after it...don't know why I wanted this long to get one.

Ashley is a superb stylist. She really listens to what you want. I would highly recommend her.read more

Best experience at a salon in a very long time. Was looking for a very specific haircut with color…read more Abby was recommended and did a phenomenal job. EXACTLY what I wanted, on the first try. She rearranged her day to squeeze in the color (it had not been noted on the appointment) and didn't miss a beat. No huffing or eye rolling, just a fantastic service. Probably the best haircut I've had in 20 years. The salon itself is open concept and the 'color bar' is like a big picnic table with lots of people and stuff coming and going. It got really crowded. Finding a place to sit while your color processes can be a challenge if it's busy. However, the staff are incredibly patient, kind, and eager to assist in any way they can to make your experience a positive one. No attitude, laziness, or sloppy t-shirts like at other salons nearby. Professional but not snooty. Sooooo happy to find my salon!

Jordyn is my stylist-I can't say enough good about her! I get color, cut, extensions... w all…read moreservices being stellar! This is a good atmosphere if you just want some anonymity and fast but exceptional service in a pleasing environment.