I recommend checking in online. The staff is always friendly . Will definitely go there again.

Got on the wait-list before arriving. There was no wait during the daytime on a week day. There were no other clients when we arrived. There appeared to be 4 stylists available. Good for a Kupuna shampoo. It was a quick service, obviously no luxurious head massage. Included a quick blow dry so hair is not dripping wet, no styling. Total time ~10 mins. read more

Great Clips - Oct 2025 - Hair Salons Near Me - Honolulu, Hawaii

Ask for SHEILA. She is the BEST. Its been very HOT. SHEILA is the only one who suggested texturing or thinning. No one else at Great Clips Kahala suggested this. This suggestion has helped me tremendously. My hair feels great, NOT HOT. Like before. Please see SHEILA at Great Clips Kahala. Highly recommend SHEILA. Honest review. It works! Prices are reasonable. Senior and kids prices. Free parking. Check In online to get on the wait list, prior to going down there. You can get text messages. Located at Kuono Market place. Near Foodland Farms and Straub Urgent Care. Hope Owner sees this honest review. SHEILA normally works Monday to Friday 9am to 2pm. Call first. read more

Best service ever! Quinn is my favorite but no matter who cuts your hair, you'll have a positive experience. All the stylists are kind, patient, and very skilled. This is the only place on Oahu I'll get my haircut - have been coming here consistently for 2 years and have always been satisfied with the costumer service and haircut quality! read more

Great Clips...mahalo for the excellent service. I've been a customer of Quynh for the past six months and she has always been kind, courteous, and professional with me. She takes her time to cut my hair the way I like it every time. Mahalo, Quynh! read more

Lesson Learned - Don't Go Here for Anything but a Buzz Cut Okay, I hate to leave bad reviews, but I have to be honest--this was one of the worst haircuts my son has ever had. We brought my son into Great Clips not expecting a luxury salon experience, but I did expect a stylist who could handle a simple, styled cut. We even brought reference photos and explained exactly what my son wanted. Somehow... it still went completely wrong. The cut was rushed, uneven, and nothing like what he asked for. No blending, no shape. The picture speaks for itself. just awkward choppy layers that he now has to grow out or pay someone else to fix. The stylist barely communicated and seemed more focused on getting through the cut fast than getting it right. Also, a quick note about the green-haired employee at the front ~ Bruh. Zero customer service skills. The second we walked in, he interrupted me mid-sentence and didn't even let me say what I was there for. All he seemed to care about was whether or not I checked in online, or got checked in, as if that somehow replaces basic communication. No warmth, just cold attitude and constant talking over me like I was an inconvenience. Honestly, it set the tone for the whole bad experience. If you are just looking for a basic trim or buzz, maybe this place works. But if you care about your hair even a little bit, or want a cut with any kind of style, this is not the place. My son walked out disappointed and regretting having to go to school the next day. I have brought my children here for years. Never again. read more

Great Clips - Requested Cut and Cut Recieved - Hair Salons Near Me - Honolulu, Hawaii

Quynh (Queen) is very good. My son & I love her haircuts. She's careful not to cut too short & is considerate of your requests. The shop is clean & the system works well where there isn't a long wait if you reserve online ahead of time. We Highly recommend. read more

Went in for a bang trim, asked for long curtain bangs and left with a chunk of bangs in the middle of my forehead cut above my eyebrows and uneven "layers" that did not blend at all. to be fair, she wasnt going to charge me but my bangs are still stuck in a clip now till they grow out :/ it is so bad, i went to my car and wanted to cry! the first chop she made was a short, blunt chop, typically when i get my bangs trimmed they start long and trim as needed, not this time! the first chop started way above my brows :/ read more

Bad haircut! Do not come here please! Explained what i want even showed some photo for reference she cut way to short and uneven! Never come here please! read more

This review is for men's and children cuts. Queen is sooo awesome. She listens to your requests and patiently cuts your child's hair. There is ample free parking outside the shop. They have an electronic wait system that makes things very efficient to check in. The system also logs your hair style preferences so it will be pulled up quickly for your next cut. As I said earlier..I can't say more about Queen but she is very sweet and tries hard to please. The haircut itself is also quick and your child walks out with a small treat and a smile. We will definitely return to see Queen. read more

Great Clips - Price - Hair Salons Near Me - Honolulu, Hawaii

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After cutting my hair everything was so short and chunks of my bangs were missing the hair stylist also left midway though the cut and had a coughing fit and did NOT wash her hands. read more

I received a fantastic offer in the ValPac mailer for a Grand Opening of Great Clips in the Ku'ono Marketplace. The deal was even better when I found out that my friend was going to manage the location. Parking was easy, I had to check in online and wait about 15 minutes. I walked over to Kahala Mkt. to keep cool. The app says it's my time! The store is clean, and organized. Safety procedures are in place. It's a quick clip and time to run. I will be back to get my hair cut in 4 weeks! read more

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I've gotten some of my favorite haircuts ever from Sheila. Very professional & she really cares about making sure you feel good with your results. The app is great too. You can see how busy the place is & check-in to save your spot on their waitlist before you arrive. read more

Sheila, where have you been these past 30 somewhat years? I have been having my hair cut (just a simple bob) for the past 30 years, and NOBODY ever got it right. Most of the times, I came out looking like I was wearing a helmet, other times, rat bitten. These were at high end salons, as well as chain salons. Then I accidentally found Sheila when I first asked her to do a touch up and she patiently fixed it! Since then, she has consistently cut my hair EXACTLY the way I want it. I wholeheartedly, without reservation, recommended Sheila!! Thanks, I am now confident I can get a hair cut/trim on the same day I have a fancy event planned in the evening. (Sheila, I changed my log in name. You know who I am. Please feel free to DM me) read more

thought it wouldnt be that bad but hell no. I told them I just wanted a low drop fade with bulk and they didnt even give me what I asked. completely screwed up my hair and left a bunch of already cutted hair on my clothes. I really dont recommend here. read more

Quynh is very professional, skilled in hair styling and cutting. She will kindly ask you to make sure what length you want and that you are happy with the results. She really wants the customers to feel happy with her services. She is good at letting the customers who are waiting to know if they are going to be busy for a while and when to come back. read more

Super expensive considering the level of service and the condescending manager. $35 for a trim that was a dry cut and took 5 min.

Before the Covid-19 pandemic, I always got my hair done at a fancy salon and spent close to $100 for a haircut, shampoo and style. During the lockdown, I knew many people who caught Covid and several who died. So I was terrified to have any kind of non-essential personal services. Yesterday for the first time in 1.5 years, I felt brave enough to venture out to finally get a haircut. The salon that I went to is no longer in business. On a whim, I decided to try the Great Clips in the new strip mall across of Kahala Mall. I am so glad I did! Everyone wore masks and they had Covid safety precautions set up. Social distancing, partitions, sanitizer. When I walked in, a very nice friendly lady came out and asked me to sign in. She then indicated what chair I should go to. Immediately a stylist appeared and got me all set up. Her name is Queen. She is so friendly and attentive. While she was cutting, she frequently asked me if the haircut is looking how I wanted it. My hair was in horrible shape because I cut it myself at home and made an uneven mess of it. She did an amazing job of fixing it and making it look salon perfect! So I spent $21 for a haircut that was way better than a $100 high priced salon cut. Queen is a fantastic hair stylist with a lovely personality! I definitely will be returning to get my hair done by Queen! read more

Great Clips - Hair Salons Near Me - Honolulu, Hawaii

This was super disappointing! I thought the attitude from the workers was atrocious. I Should have known by watching them work that they wouldn't be able to handle mixed race hair but we were already here and I was like how bad could this be? My 10 yr old son really needed a haircut and I mean they are trained right? Ha My poor son, his hair is all uneven and they are saying because it's curly and coarse. Um I see a lot of curly/wavy haired men with nice haircuts and I'm not asking for a miracle. The manager even stepped in at one point and said if the stylist went any shorter there would be a dent in his hair??? I'm like there's already a dent!!! So basically all they can do is buzz cut anyone who doesn't have white or Asian hair. I would have preferred the lady say that she was not equipped for his hair type then cut it and then LITERALLY SAY ITS HIS HAIRS FAULT! Other issues : 1. The sign in book is located directly in front of the credit card machine. I thought the manager was rude when asking a lady signing in her family to move because another person needed to pay! Um hello don't put the sign in in front of the register! 2. There was boxes and clutter all over the floor because someone has been putting products on shelves but never finished. ( I should have got a picture of that) 3. When I was leaving I was charged for an adult cut so I said " it's a children's cut" .... the lady goes how old is he?? I say 10 and this is what pisses me off she then looks at my kid and goes "HOW OLD R U?" He's like um 10! He is a little big for his age and will be 11 later this year but JEEZ broadcast to the whole store .... like that was so uncalled for I would give 0 stars if I could!! read more

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Went in randomly to get my 3 year olds hair cut. He's not an easy client. Blanca was amazing she simply allowed me to hold my son while she edged him up. Gave him a little lollipop for good measure. She assured me not to force him but encouraged me to allow him to adapt to what she was doing and saying to him. So awesome to say the least. If you have little ones, request her she works on Mondays only. Thanks Blanca for your service; my son's hair looks great. read more

The 5 stars is for Queene, been going to see her couple years, then I moved to the west side, had some expensive bad haircuts, so decided to go back to have her cut my hair. She's so patient and explains what she's going to do and make sure I'm ok with it. My hair came out so nice and I would definitely go back to see her read more

This was a good and fast option for a quick women's haircut. Check in online and it says your wait and you can sign up for the text message to let you know at the 15 minute mark. When I checked in it said 30 minutes. So I went to get a drink from Coffee Bean and Tea which is in the same location. While waiting for my tea, I got the 15 minute text. I walked in expecting to wait but after doing another quick check in on their iPad, I was seated right then! I just did a couple of inches off and took out the weight. I can't remember who I had but she was nice and worked very quickly. I like it and my head is much lighter lol. read more

Shelia is the real MVP! She turned my messy hair into a work of art and knew exactly what I was looking for. Very friendly and professional

Got a decent haircut but not Aline style I asked for but again you get what you pay for so I went to a higher priced salon and got what I asked for. read more

I checked in, waited a bit, 1 guy before me then another dude just walked in and I got bumped to the back. What's the point of checking in online if I get bumped to the back? This makes no sense at all! I am really upset, losing me as a client cause time is money! Get your staffs together and run this business better! read more

Checked in online, showed up for my appointment as I was #1 on the waitlist. But lady only took fellow Spanish speaking friend before me. Went from 1 minute wait to 33 minute wait. Lol place is a joke and haircuts are 5/10 at best. Don't waste your time and go somewhere else. read more

Go see Echo! She gave me the most amazing haircut I have ever had and she is really pretty. Definitely going back to her.

Had a great experience here! You can tell if a stylist is experienced if he/she works quickly. Blanca told me she had been cutting hair for over 20 years and it showed. She asked me how I wanted it and I asked for a trim about an inch or so off. I asked for scissors only no clippers and she went right to it. Got a "Great Clip" just like the name. Very satisfied. Ask for Blanca! read more

Poor first impression. Probably not a reflection of the franchise but more of the stylist, which is a stretch. A new store opened in the Kuono Marketplace near my home. They were offering a low introductory rate for cuts. Excited, I thought that I would get a cut as part of my self-care regimen. I should have trusted my intuition from the outset. It felt odd as my information was submitted in their database. There was also an extreme language barrier with the woman checking me in. Well, she was the staff that cut my hair. Still, I like to give people the benefit of the doubt. I showed her a picture of the style of the cut that I wanted. In addition, I specifically told her not to cut too much off of the top. She nodded and never asked for clarification. I basically got buzzed to death. She used the scissors minimally. Granted, my hair was short coming in. I am not a fan of the buzzer. I see its utility but this was either laziness or lack of skill. Toward the end of the cut she commented on me looking like the "Terminator" and a "Robot". Well, I did not want to look like the "Terminator". I wanted my hair style to look like what I showed her in the photo within reason. Regarding the "Robot" comment, I did not know what to make of it. Was this a compliment or an insult? Moreover, she added that I looked "professional". Did I not look professional prior to coming in? Or, perhaps I did not fit the mold to what she deems as professional. Well, I have a postgraduate degree and I hope that is professional enough. She asked what I thought and I replied that the cut was too short. She retorted, "Sorry". I left her an unwarranted tip based on the introductory deal. She had the audacity to offer me her card. I respectfully declined. In hindsight, there were two other stylist there that were well dressed and quite stylish. That, in itself says a lot compared to the frumpiness that weed whacked my hair. There presentation is probably an accurate reflection of their skill set. In any case, I'm bummed out. I look like I'm going to Basic Training. I'm glad that I work remotely. My hair will grow back . I will probably give this place another shot but, avoid this individual like COVID-19. read more

Worst place to get a cut. Rude service and zero customer service. My mother shows the lady pictures of the cut she'd like. Lady tells her you wouldn't look good with that. My mom tells her ok well that's what I want. The lady literally cuts her hair straight across and not at all how my mom asked or near what the pictures looked like. The way she was speaking to her was very rude and condescending. My mother then stood up and let her know that it was what she wanted and wasn't happy. The lady told her again well you wouldn't look good like that anyway but what do you want me to do. The worker also didn't acknowledge another person who walked in and was waiting. All in all don't go here if you want a professional good looking cut and service, you won't get it read more

I received the best haircut ever at this location. They were fast yet their performance was excellent and with a smile. Competitively priced as well. I highly recommend these folks! read more

Mens cuts and ladies trims seem to be the services to get here. I've had my hair trimmed twice by Queenie and she's super nice and does a good job. No mind blowing hair styles here but that's not what I wanted anyways. My boyfriend always gets his hair cut here when he's visiting from Maui since you can't get a decent haircut on Maui for the life of you. He always looks good! Walk in and wait or sign in online virtually. Easy peasy. read more

Great Clips - Front desk with virtual waiting list - Hair Salons Near Me - Honolulu, Hawaii

Very consistent, they take enough time to do your haircut correctly and the wait has never been too long for walk in

This place was terrible. Staff seems untrained and unprofessional. Or maybe they just don't listen to what I was asking.

SHEILA is the ultimate professional, very knowledgeable and pleasant. Quality job, great experience I always leave feeling better than when I walked in. read more

Just came from getting my 2nd haircut from Sheila and love it! She actually listens to what you want and then executes it meticulously taking as much time as needed. I have spent a ton of $$ at the high priced salons and honestly they have nothing on Sheila! Mahalo read more

I've known Tracy for a long time before this location opened and was pleased that she is working here. Diana (I think that's her name from Garry Y's review) is always busy and always seems to have happy customers. The other stylists seem good as well. Not sure about the bad reviews on here and which stylist they are talking about. All I know is that whenever I've gone I haven't seen any of the stylists being rude or having arguments with customers. read more

My boyfriend and I went in for pretty long haircuts, Sheila and Blanca took care of us and were straight to the point. They were kind and helped us find the style that suited us best and made us look so good!! read more

So, the stylist was great and did a great job cutting my hair. Unfortunately she was new and struggling with the computer system and had to call the manager who was HORRIBLE. After we had been there for a half hour asking for a recharge of the gift card for getting accidentally charged an extra haircut, her focus was on telling me that it wasn't her fault, instead of getting the issue resolved. She then argued with me for 10 minutes demanding that I admit I had said it was her fault. At that point, I agreed. It was her fault that she hadn't trained her employees well enough to use the system. She got more irate and started screeching at me asking if I wanted her to drive 10 minutes from the other store to look at the receipt. I said yes. At this point she just kept screaming to give the phone to the employee. Why offer if she was unwilling? Terrible customer service. We left the store and the manager did not resolve the issue. Instead, the stylist gave us money from her own pocket. Worst manager ever. Zero listening skills and so intent on it being anyone else's fault - including mine that I got overcharged. Great Clips? Not so much. This manager should be fired. read more

I had my hair cut by Sheila. She did an amazing job and the price was so right!! I refuse to pay $65 for a haircut so I decided to give this place a try. I am so glad I did. I will be coming back. read more