Great staff! Friendly and educated patrons and suggested. Will be back for sure.Drive was short…read moreand enjoyed my time and getting educated by staff was a treat.

Unfortunately, I had a very poor experience with customer service and the lack of flexibility to…read moremeet my needs. I did receive an apology after I requested one.

Never been there. Will come back when I have the money for a salon. Drive was short and salon was…read morebusy but made the time to ask what I wanted in a hair cut.

I went in for a short haircut and unfortunately left feeling disappointed. During the process, it…read morebecame clear that the stylist, Katlyn, didn't fully understand the style I requested. I was hoping the final result would still come together, but after a few days I noticed my haircut was uneven. I appreciate the effort, but the experience didn't meet my expectations.

First time my wife got her hair done in Seven years, I was doing it as a birthday present. I…read morespecifically told the lady what my wife was wanting done to her hair from the the roots to the tail end of the hair, I explained I wanted my wife whole hair done and the grey gone but she still has grey in her hair. Then I got charge $175 just for my wife to only get the top of her hair dye.

Excellent cut and style by Emily!! Friendly, made me feel very comfortable and welcome…read more Recommendation for me to come back and get a deep treatment due to our well water..will be back shortly for that. Support local businesses!!!

This store used to be amazing. It looks like a disaster. Also, the old blond woman there is awful…read more I watched her talk to the employees like garbage while there was a line of us waiting to be checked out. I will not return to this location. I would rather go to Target or go to sephora next door than shop there.

I've made an account just to say something about katelyn but it looks like people have beaten me…read moretoo it. Unbelievable

Wish I could leave a negative review. Checked in online, two…read moreemployees were cutting hair of other customers. After they finished they both disappeared into the back room, they knew I was there because they asked if I check in. I sat there for an addition 15 while they giggled and laughed in the back ...... I got up and walked out ! I'll NEVER visit "Not So Great Clips" again

Thank you Tammy (I got your name from my receipt)!…read more I just came home from having this Great Clips location (Sherwin Williams Center) fix both my hair and my boyfriend's. We had a terrible experience at the Great Clips location at Milestone Plaza on Pelham Road. Our hair needed serious damage control: my hair was four inches longer on the right side than the left side, and my boyfriend's hair looked like three haircuts pieced together haphazardly. I was worried that I would lose four more inches of my hair (I had three inches cut already) to fix the lopsidedness. My boyfriend was worried he would have to buzz his head before he could have an actual haircut again. Bad haircuts are the worst. Fixing bad haircuts can be a nightmare. Fortunately for us, this Great Clips location was not intimidated by our sad mood or bad haircuts. Tammy was able to fix my hair--she evened out the sides and cut only one additional inch to make things look normal. My boyfriend's stylist asked him questions about his hair and his preferences for styling. He walked away with a haircut that made him extremely happy. We went in stressed, angry, and worried. We left feeling relieved and pleased. Tammy personalized my haircut. She also sympathized with me without speaking ill of her unknown coworkers at the other Great Clips location. The stylists at this location are welcoming, professional, and reliable! The first Great Clips was a sub-par haircut experience that left me feeling like Great Clips is a salon for the incompetent. THIS Great Clips left me applauding Great Clips for providing personalized service at an affordable price. I am very happy with this Great Clips, and I certainly plan to return for future haircuts.

Depends on time of day and stylist but most are okay. That all I have to say, That all I have to…read moresay,

On line sign in a joke, signed in got there in six minutes third on list someone after me two…read morebehind on list went before me and a gentleman that walked in same time who did not sign in sat right down for a cut. Something broken here smh, left without service. Never return.

I went in on a whim for a same day hair cut and received excellent and professional service. The…read morelocation is charming - an historic old home redone into a large salon with semi-private rooms for each station. The co-owners work in the shop themselves, which I think helps overall customer service and performance. Taylor did my cut - she was good with listening to what I wanted done, but then also being willing to offer ideas and direction when I asked. Overall, I was very pleased with my cut and style and plan to go back for my next cut! FYI - they also have a room upstairs where you can buy and selling pageant or prom dresses!

Purchased a Groupon for balayage, haircut and style with stylist, Catherine. I scheduled my…read moreappointment with ease and she was very informative and up front about extra costs like upcharge for long hair, etc. Catherine was personable and friendly with me and we had an enjoyable conversation. She described the process in detail and went above and beyond to answer my questions. She was able to get my hair exactly the way I wanted it and more. We had a Brazilian blowout on the books for next month. I will definitely be back for her to pamper me and make me more beautiful!