Requested a haircut and it really turned out great. I had several on taken off and they also taught…read moreme what hair products to use and how to style my hair at home.

Unfortunately, I had a very poor experience with customer service and the lack of flexibility to…read moremeet my needs. I did receive an apology after I requested one.

Never been there. Will come back when I have the money for a salon. Drive was short and salon was…read morebusy but made the time to ask what I wanted in a hair cut.

I went in for a short haircut and unfortunately left feeling disappointed. During the process, it…read morebecame clear that the stylist, Katlyn, didn't fully understand the style I requested. I was hoping the final result would still come together, but after a few days I noticed my haircut was uneven. I appreciate the effort, but the experience didn't meet my expectations.

I had an amazing experience with Madison Knight! She did an incredible job with my cut and…read morecompletely transformed my hair. It looks and feels so much healthier, while also being vibrant and full of life. I've received so many compliments since my appointment! Madison truly knows how to bring out the best in your hair, and I highly recommend her to anyone looking for a talented and caring hairstylist. I'm absolutely thrilled with the results and will definitely be coming back!

Megan Lockaby George is awesome! She does both my kids hair. 1 gets a perm and and the other…read morehighlights/low lights. She's up to date on all new styles and trends. Highly recommend her.

I made an appointment over a month in advance to have my makeup done for pictures after getting…read moremarried. I received a call TWO HOURS before my appointment to be informed that my appointment was canceled because the associate is leaving for the day at the time of my appointment. I'll give the benefit of the doubt that there was an emergency or something else unavoidable that came up, because if not how inconsiderate and poorly managed that place must be.

This store used to be amazing. It looks like a disaster. Also, the old blond woman there is awful…read more I watched her talk to the employees like garbage while there was a line of us waiting to be checked out. I will not return to this location. I would rather go to Target or go to sephora next door than shop there.

Wish I could leave a negative review. Checked in online, two…read moreemployees were cutting hair of other customers. After they finished they both disappeared into the back room, they knew I was there because they asked if I check in. I sat there for an addition 15 while they giggled and laughed in the back ...... I got up and walked out ! I'll NEVER visit "Not So Great Clips" again

Thank you Tammy (I got your name from my receipt)!…read more I just came home from having this Great Clips location (Sherwin Williams Center) fix both my hair and my boyfriend's. We had a terrible experience at the Great Clips location at Milestone Plaza on Pelham Road. Our hair needed serious damage control: my hair was four inches longer on the right side than the left side, and my boyfriend's hair looked like three haircuts pieced together haphazardly. I was worried that I would lose four more inches of my hair (I had three inches cut already) to fix the lopsidedness. My boyfriend was worried he would have to buzz his head before he could have an actual haircut again. Bad haircuts are the worst. Fixing bad haircuts can be a nightmare. Fortunately for us, this Great Clips location was not intimidated by our sad mood or bad haircuts. Tammy was able to fix my hair--she evened out the sides and cut only one additional inch to make things look normal. My boyfriend's stylist asked him questions about his hair and his preferences for styling. He walked away with a haircut that made him extremely happy. We went in stressed, angry, and worried. We left feeling relieved and pleased. Tammy personalized my haircut. She also sympathized with me without speaking ill of her unknown coworkers at the other Great Clips location. The stylists at this location are welcoming, professional, and reliable! The first Great Clips was a sub-par haircut experience that left me feeling like Great Clips is a salon for the incompetent. THIS Great Clips left me applauding Great Clips for providing personalized service at an affordable price. I am very happy with this Great Clips, and I certainly plan to return for future haircuts.

New to the area and really need a haircut, and tried great clips as it's very close to my home and…read moreit opens early The place is very clean and smells nice when you walk in, the stylist all welcome you with "welcome to great clips" as you walk in. They have a great system which they remember all your haircut choices in the computer so you get consistent cuts. My stylist today is Angel and she is very nice and professional, her cuts are great and I am happy with the service

I went here to trim some of my dead ends, and Gabriela was my stylist. She did an amazing job. She…read morewas super friendly and very welcoming!

I went in on a whim for a same day hair cut and received excellent and professional service. The…read morelocation is charming - an historic old home redone into a large salon with semi-private rooms for each station. The co-owners work in the shop themselves, which I think helps overall customer service and performance. Taylor did my cut - she was good with listening to what I wanted done, but then also being willing to offer ideas and direction when I asked. Overall, I was very pleased with my cut and style and plan to go back for my next cut! FYI - they also have a room upstairs where you can buy and selling pageant or prom dresses!

Purchased a Groupon for balayage, haircut and style with stylist, Catherine. I scheduled my…read moreappointment with ease and she was very informative and up front about extra costs like upcharge for long hair, etc. Catherine was personable and friendly with me and we had an enjoyable conversation. She described the process in detail and went above and beyond to answer my questions. She was able to get my hair exactly the way I wanted it and more. We had a Brazilian blowout on the books for next month. I will definitely be back for her to pamper me and make me more beautiful!