I could kick myself for letting people whose skills are capped at a 14 dollar haircut interact with my kids or their hair. The manager hack jobbed my daughter's hair then blamed her for not cooperating--which was a lie. After we returned the next day to have it fixed, after taking time out of our day to allow them the opportunity to make it right...the manager had a conversation with the employee who was supposed to fix it which led to that woman being abrupt and sort of mean with my daughter, scaring her to tears. I don't know what the manager said, but the 2nd stylist responded with, "Don't worry. I wouldn't do that to you, " seconds before greeting my daughter with a pretty mean look on her face and a tone of voice I wouldn't expect someone to use with a 3 year old. ( PS: it doesn't matter if you compliment her dress while giving her a GTH look. Kids pick up on things, lady) I know this is out of character for her because she has cut my kids' hair before and is usually pleasant. My daughter, who is 3, loves hair cuts. She eagerly climbs up into the chair, enjoys being draped and sits mostly still, looking straight ahead...as stylists work. She's typically very brave about it. Because of the 2nd stylist's gruff behavior and abrupt actions with no warning (like the squirt bottle in the face) she was scared to tears and this time, understandably, not compliant the way she HAD BEEN the day before when her hair got butchered by the manager. Both women laughed as my daughter cried. I immediately stepped in and we left because there's no way I'm letting two grown women bully my 3 year old just because one of them can't figure out how to cut hair evenly....on a child sitting perfectly still. And I'm assuming the 2nd stylist needs to be mean to small children to satisfy her manager?? That's sad. Thanks for ruining her hair and her previously great attitude about hair cuts....all because you don't want to improve your skills beyond needing a corpse in the chair to avoid delivering a dumb-and-dumber cut. Way to have each other's backs, though. You really showed that little 3 year old who's boss, ladies. read more