To the kind stranger and the wonderful hairdresser at Great Clips in Citrus Village, Corona, Thank you for your kindness during a very challenging moment. I care for a nonverbal 11-year-old boy, and what may seem like a simple haircut can be overwhelming. That day was especially difficult, and your patience, encouragement, and compassion meant more than words can express. To the kind stranger who we believe paid for the haircut--your generosity truly touched us. And to the hairdresser, thank you for your calm, understanding, and grace. Moments like this remind us that kindness is all around us. It does not go unnoticed. With sincere gratitude, A grateful caregiver read more

I've been a loyal customer for over 5 years and come in regularly every 2 weeks. I usually get good customer service at this location except for today. My stylist was Ann (BEWARE) after I was seated she asked me how it's usually cut she said "high to low" I said I guess. When I asked what numbers for the razors spacers it seemed like she was offended, then she fumbled around for a plug to plug in her razor and finally started cutting my hair with movement as if she didn't care and was upset about something. I work in customer service and can read people. So I asked if she was ok and got no response was actually ignored, than asked again are you ok, again no response, then I told her to stop that I didn't want her to cut my hair anymore. Janet stepped in took over and took care of the situation professionally. I'll still come here and not let 1 bad apple contaminate and destroy the apple tree. read more

I went in asking for a trim and left looking like I lost a bet. I showed a picture. They nodded confidently. That was the last moment of peace before my hair entered witness protection. The barber said, "Trust me." That was my first mistake. My second mistake was not running when the clippers turned on and my future disappeared. One side is shorter than my patience, the other side is doing its own independent research. I didn't get a fade--I got a vanish. My hairline is now a mystery novel. People keep asking me, "Did you do that on purpose?" No. No, I did not. Customer service was nice though. They kept saying, "It'll grow back," which I assume is their official slogan. Would I recommend this place? Absolutely not--unless you're into jump scares when you look in the mirror. read more

horrible experience. they butchered both my boys hair they look horrible and so uneven. I showed pictures of exactly what I wanted and they acted confident but I feel they rushes and ruined their hair. I'm so unhappy and mad. I had to take one kid back in after walking out because it looked ridiculous but it still does Looks just as ridiculous. read more

After logging onto the app, the wait isn't too bad. When they're busy here they have plenty stylist here. Cynthia is my go to stylist and has been for a few years now, she has always done an excellent job cutting my hair. 5stars! Seems like this shop is the busiest in the area. They always greet people coming in. read more

This location has been my go to place for a few years now. I was done with the long waits at the local mom and pop locations. Their mobil app has made the difference. Check in drive and walk in when it's your turn. read more

Great Clips - Front desk and check in area. - Hair Salons Near Me - Corona, California

Cynthia is very rude and disrespectful. She does not know how to talk to people. I had a coupon to use on one of the receipts. I wanted the get the original receipt back for my records and expense tracking. She rudely said, "I won't give it to you." I asked her to rip the coupon off and give me the top portion and she said "I will not give it" in a very rude and disrespectful way. You think we are going to reuse the coupon and have to become rude about it? I clearly said you could cut the coupon portion off and give me the receipt, but Cynthia refused. What is a receipt for? It is a proof of purchase and is used for expenses. This is a receipt for a previous purchase, you already have it in your records but now I don't have a record of the transaction. Shame on you. I would immediately fire Cynthia. For the amount of money you charge for haircuts you should at least hire people who know how to communicate and provide customer service. I will not be returning back to this location ever again. Very poor service and the quality of the haircut does not reflect what you are charged for. read more

Quick check in. Poor customer service Horrible culture between stylists. Three Spanish speaking stylists and one who doesn't understand Spanish being bad mouthed by the other three while on her break and when she came back they were criticizing her and urging each other not to answer the phone and let her get it. Both showing their hostile work environment and poor consideration for the customer on the phone. As for technical skills, I went to get my child a haircut. I had the phone ready to keep his head still. The stylist rushed through the first part and didn't tell me there was a problem. She told me not to worry and that she is skilled to adapt to my child moving while she was trimming the top. She finished in record time then asked me to check his hair. The roundness of the neck wasn't perfect however the bigger issue was the cleanup around his left ear which I didn't notice until I went around him to check it. She didn't mention that he moved his head causing a problem since that portion was done at the beginning and he was still for that because he knows with the buzzing of the clippers not to move his head to avoid injury. I figured there was nothing to do but was honestly upset when I saw how bad it looked so I didn't tip her. When my dad went in to let her know why we were not happy with the cut she became confrontational , shifted the blame on me and said that she was a stylist and not a babysitter and my child was moving excessively. This escalated the situation more as my dad told her why she didn't wait for him to settle down. Another stylist came to her defense saying that she did the best she could. Yes. She did the best she could and that's her style and skill level. Lesson learned. My child who is normally cheerful and thankful to his stylist in Nebraska, left the store here crying because he was worried that his hair was horrible because he moved. I trusted her skills and ability to cut a four year old's hair but obviously that was a mistake. If she had told me about the issue before I saw it , we probably a my be here now and if this stylist and her coworkers were able to admit to a mistake when it happens and own up to it, they would have had a tip and three star review instead of one. Use them at your own discretion. read more

Love this place. $9 haircut today and tomorrow. Great haircut and no wait when I check in via app.

It's a damn shame that this is my first check-in to this location. I've been coming here for the past year and have never checked in. I've been coming to Gemma even before she came to this location. She's an absolute Gem. She always makes sure I leave with a smile on my face. We always wait for Gemma. Now I will be DUKE of this Great Clips! read more

Great Clips - View of the stations from my waiting chair. - Hair Salons Near Me - Corona, California

The check in system is complete garbage. Estimated wait time was 70 minutes. I waited 35 minutes and checked the time and it was barely at 65. Then after 15 minutes it jumped back up to 75. read more

Walked into this location an hour before they closed and they wouldn't take my son because we didn't make the reservation online. Insanity.

I actually didn't want to come back here after my experience last time,, but the estimated wait time on the other location was 180 minutes when i checked while for this location, the wait time estimate was only 58minutes from the app. But after checking in and waiting for 30minutes, my app wait time is at 37minutes. After another 30minutes of waiting, the app estimated wait time actually went back up to 50minutes. Unbelievable. read more

Very disappointed with this place. It's my fault for going back again and hoping I got someone more experienced. But no, hair cut ruined even though I was extremely specific on what I was asking of them to do. Won't be going back again. read more

Might as well go to a barber. Their prices skyrocketed. They've gone from 13.00 to 19.00. For me, there is no reason to come here Anymore.

I went to get a haircut today but wasn't sure about how sure I wanted my hair, my stylist Maria helped me pick a length and continuously checked to make sure I liked it. I absolutely love my new haircut and I feel pretty comfortable with my decision to chop my hair. read more

Great Clips - Love my new haircut! Done by Maria! - Hair Salons Near Me - Corona, California

When the kids need a fast cut this is always where we run. During busy times we have waited a bit usually not over 15 minutes. They do a pretty good job. They have great prices around $10. They also send out coupons and some of the receipts have coupons on them also. For simple cuts this place is awesome. read more

Great Clips - Hair Salons Near Me - Corona, California

4 stars because the woman in the front is always so nice, but the stylists have been incompetent my last 2 visits. I received choppy blunt cut "framing" pieces after being extremely specific about what I wanted, I looked ridiculous and had to get it fixed elsewhere. My partner was also very specific about the details she wanted/did not want and those requests were not met. I'm not sure if some of these stylist are still training, but they seem careless sometimes. read more

My family has been coming here on/off for years and it has always been a great experience. The language barrier had never been a problem up until now. My mother asked the hairdresser if she spoke Spanish several times and was completely ignored. When a bilingual staff member stepped in to help and relay what cut she wanted for my 5 year old sister, her wishes were once again completely ignored. My sister came home with an uneven haircut and zero layers. The rest of the staff is very friendly, my parents had received great service five minutes prior to this unpleasant experience. Who doesn't love being discriminated against when coming in for a simple cut. read more

Great Clips usually a great and easy hair services, but today I am very disappointed and not pleased with the way my son's hair stylist name Amanda. She appears to be passive and unprofessional to her client which is my son. Not to mention, she can't seem to be focus on cutting hair. Tired or long day is no excuses for being rude. In my opinion, she needs more practices on cutting hair and customers services. read more

I love going here as my girl Gema is on point with her undercuts! And my boys always look very handsome after they have had their fresh cuts too! Thank you! read more

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dont go to pauline!! she ruined my sons hair!!! she needs to go back to barber school! very underqualified.9

After receiving a BAD haircut at a different salon (not Great Clips) that I went to with a friend yesterday, I went in to my usual great Clips to have it repaired. Elena (Maria Elena G.) was such a sweetheart, she gave me the cut I had requested at the other salon. Management, please take note, Elena was so kind and provided EXCELLENT customer service. She definitely deserves to be recognized. read more

Came in and registered for me and my son to get haircuts. Told me 15m latest wait. I told them my son had autism so would appreciate if they could expedite. Then a lad came in and said her son needed a haircut by forgot to check in but he did stick his head in the door earlier. They said no problem and put his name ahead of mine and proceeded to cut his hair. Then another guy came in and told them he called but couldn't get through. They said no problem. You're next. This happened w roughly 4 people jumping ahead of the line. Then one of the hair cutters finally comes up to call next person. She calls a name not on the list. No one answers. She proceeds to go back of room and wait till he shows up. After well over 45m I left w my son. Skip this place. $16 for this. Not worth it!!! read more

Excellent place for a clean fade cut. I would recommend this shop to anyone looking for a clean fast haircut

Great service , experienced staff, I prefer Elizabeth for both my boys haircut. Love online checkin , affordable. Only thing would be better if I could get a frequent punch card so every 10th haircut free . read more

Great Clips - Hair Salons Near Me - Corona, California

I hate giving this bad review but I just have to! I called to see if they would take my 1 year old And they said yes. They should have said no, the girl did a terrible cut, I didn't realize this until I was home, so I called to complain and They asked me to bring him back and they will fix it for free, so I took him back, and not much difference. A week later I received an apology letter with a free haircut coupon. I thought like ten times before bringing him back, I mean after 2 chances!!!! I took him back, and oh Gosh!!! What's wrong with them? What a bad haircut!!! I tried to tell the lady how bad it was, and still no luck!!! I give them three stars for the courtesy of the employees, and for the coupon, but they should really say that they don't take toddlers at all. read more

I will never go to this place again take a look at the picture I posted the hair cut is extremely uneven read more

Great Clips - How could the girl that was cutting my hair not see how bad the back is - Hair Salons Near Me - Corona, California

No stars is deserved, I scheduling an appointment online, after waiting 120 minutes for my appointment, The count down said 15 minutes, I drove over to get my badly needed hair cut since February, I attempted to complete check-in online when I couldn't I went to the door, only to find they decided to close at 2:45. They did not bother to even contact me or other customers to let them know. Needless to say I was really pissed read more

Love their on-line check-in, and you can't beat their prices! You'll always get a great cut if you ask for Christina. read more

I love this place. I see they switch haircut workers every few months but they have all been consistent and give me the best haircuts. I'm very picky with where I take my haircuts and great clips is definitely one I will never change. Especially this location. read more

They specialize in mens hair cuts. I have fine hair, and they did a fantastic job, even recommended some products to help keep my hair style looking professional. Lady knew how to handle my cowlick, and made sure not to take too much off the most important areas to keep it from poof`ing up. read more

Talk about rude! The minute we walked in, the lady was rude. I was asked to pay before we had the cut done because they were closing in 5 minutes. Felt like an imposition the minute we walked in, so turned around and left. Won't be coming back here or to any great clips after that experience. read more

Visited last week and with no appointment had my odd growing out once cute for summer hairstyle fixed by Joann. For 9.99 with a coupon! I didnt have to wait long on a Friday night and was able to get shampooed and re-styled on a Friday night in about 30 min. read more

Great Clips - Hair Salons Near Me - Corona, California

Christina is the most wonderful person. Ask for her. She has cut our hair for years. She is so personable and it is a pleasure to see her. She is talented, quick and so kind. read more

Easy check in process, online! Great deals most of the time. Good hair stylist staff. Thank you

Walked in with my son today watching one of the employees finishing up a customer. The moment she finished she threw the cape on the floor with all of the hair next to the chair. Another employee came and swept the hair along with the cape of of the floor. I asked if that cape was going to be put on my son and she said, well... we can grab a clean one if I wanted. I immediately told her that is not okay and they will not be getting my service once again. Walked right out and took my son to a different salon with far better conditions. Do not recommend going here!!! read more

I came in 20 minutes before they closed (Bad on my part); but, they were super friendly and welcoming! Analisa did my haircut and I LOVE it!!! My hair had been the longest it's been my entire life and I just wanted to chop it all off. She helped me get back to a previous hairstyle I had so many years ago and even used a style I'd never heard of. She was SUPER friendly and I will be back for future visits. :) Also, the price was 13 at the end of it all. Super afforadable. Thank you Analisa! read more

This place is great if you like hard line ups, fades and taper, the thing is you have to be clear to the stylist of what you want and they accommodate to your style, honestly one of the friendliest staff I've ever met, very cool positive chill atmosphere, another great thing is you can check in online so it's almost never a long wait, even around busy holidays I never waited longer then 20-30 min, usual wait time is 5-10 minutes, ask for manager Ariella she will take care of you also Hema is a great stylist, all of the stylist are talented but some have different talents in certain areas so just be clear of what you want, I just go in every week now to maintain lineup I get ezero taper fade with a partline, don't forget to ask for shampoo at the end it's like a head massage read more

I have been to this Great Clips several times and always have been treated very well. Denise is amazing and gave me a great haircut. While we were talking I just briefly mentioned that I was a veteran because she knew someone in the military and to my surprise when I went to make payment she made it complementary. As a veteran I am not looking for discounts or freebies but she made me feel very welcomed and appreciated for my time as active duty military member. I will be back because of the great service I always receive here at this Great Clips. read more