I love this place! Great haircut Everytime. Clean and friendly atmosphere. I Definitely will be returning.

I don't get all the negative reviews. I guess people who have negative experiences are a lot more likely to write reviews -- especially where there hair is concerned. I have been going to this salon for many years and have never had a problem. I get my hair cut there every 4-5 weeks. Never had a problem. After many years of trying different barbers and almost never being satisfied, I found this place -- and the rest is history. They really are great. I get my hair cut by whoever is available and it's always consistently good. And the price is very fair in my opinion. I look at the fact that there are only 15 reviews of this salon on Yelp out of the thousands and thousands of hair cuts they do every year. It tells me they must be doing something right. read more

Great haircut! Great price. The staff is professional, prompt, friendly, courteous, providing five star service. The salon is very clean and neat. read more

I have been going to Great Clips in Chatham for almost ten years now. I get my hair cut about every 5 weeks like clockwork. So....~10 a year for 10 years = 100 haircuts. And NEVER an issue. The staff is wonderful. The app is GREAT because it lets me know when to show up so I don't have to wait. I am sure I will be making the same post when I hit 200. read more

My hair is easy to cut because I don't have much lol. Somehow she managed to mess it up... specifically one sideburn was an inch or more longer than the other... I mean really. Also, she did (she even mentioned it before starting b/c it's on their information system to do a 2 above and 1 on the sides) a 1 all the way around. Finally, she cut my ear (not a small cut either) with the trimmers and charged me $19 when three people checked out before me while I was waiting whom they charged $17. I won't be back. Go to the one in Pittsboro... it's worth the drive. read more

As soon as I sat in Fran's chair , she knew how to cut my hair to make me smile. Thank you and see you in 6 weeks.

All of a sudden they don't answer the phone. I want to know if the person I prefer using is in before I drive there. This is really annoying and enough to make we want to switch salons. read more

This has been my go-to place for years for my family's haircuts. Friendly staff and good service. We always get compliments on our haircuts. I would recommend it to anyone, and I will be going back. read more

This the worst haircut I've gotten in years, if not ever. Stylist believed her "30 years of experience" excused her from listening to what I, the customer, wanted as she dragged the clippers over the top of my head when I asked for a "3 on the sides and to blend up with scissors." Do yourself a favor and do not get a haircut here if you have to do anything in public. read more

seeing a lot of negative comments so I decided to post my view. Been going here for years the ppl are very nice and in my opinion do a good job. If you are going to get upset about a hair cut and post it, then maybe you should find a personal stylist and not go to great clips. Again very nice ppl working here. Ive always enjoyed going here. So ignore the Karens on here this is a good place to get a haircut. read more

I looked at the views and they weren't good. If look closely the comments talked about customer service. The lady that cut my hair was wonderful. She read comments in my file to see how I like my cuts. She was very good. Thanks b read more

I went here a couple months ago for a wash and blow dry. The lady charged me over $60. I was upset about that. She said it was because I had hair below my shoulders. She also overcharged me $12 and when I mentioned it, she couldn't find a way to give me cash back, that I would have to have a credit. And then a few weeks later I went to another Great Clips and was charged a whopping $5. So, now I really am upset. I tested it again and went back and a different stylist worked on me and she also charged me $5. So, something isn't right at this location and I'd love a refund. read more

Waited while they took 3 customers even though I was at top of list having registered online. There system is not at all what they advertise. Fortunately they have competition. read more

The owner should really invest in some customer service training for the staff - or actually spend some time there and see how the place operates. I just sat there for 15 minutes and no one said a word. No one acknowledged me when I entered, offered to check me in, nothing! And they were far from busy. Two different stylists checked out customers and still - nothing. At least two stylists were available - one was cleaning and redecorating her booth. While one girl, whom I assume is a stylist, sat across from me for 10 minutes and never bothered to look up from her phone. I don't expect a lot for $15 - but come on - at least pretend to have heard the term "customer service" . read more

Unsure why this Great Clips only received 1 Star, but they were great! It was our first time here and I was a little nervous to try it out after reading the reviews. We did the online check in and checked in at the front desk when we got there. We were next in line and we sat right down in the next available chair. My son is 22 months old and cried the entire time cause well, he's a toddler and that's just what they do! The ladies stopped to talk to him and they all said good bye to him as we left. We were in and out in less than 10 mins. Thank you ladies so much for not making me feel bad about bringing a toddler to y'all! We will definitely be back! read more

Kyra rocks!! She cut my 15-year-old daughters hair for back to school. My daughter is extremely picky and was very pleased with all aspects of the service and the products used .. We will be back read more

Checked in online and immediately left from my house, which is 10 minutes away. According to check in status I had had 30 minutes. Upon arrival I had 38 minutes. Greeted by Gloria who asked if I checked in online, to which I replied yes and sat down with my two children. Forty-five minutes passed as other customers were greeted and asked if they checked in online and what their names were. I asked Gloria how much longer it would be for my boys to be seen and she unprofessionally told me that I had not checked in, to which I obviously had and had not been asked to clarify our names if there were questions. Gloria told me it was my "obligation" to tell her my name. I again reviewed our exchange and wanted the managers information. Gloria is the manager, so I asked for a corporate contact. After several minutes Gloria handed me a contact person and instead of being professional and apologetic, Gloria thought it was appropriate to continue to tell me it was my obligation. It appears that Gloria can not handle her responsibilities as a "manager" as perhaps needs to be retrained in customer service skills. read more